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Apple TV 2 home sharing quits

When I stream music or video from iTunes through my MacBook Pro to the new Apple TV the content plays for a little while then quits and goes back to the Home Screen of Apple TV. The videos and music are in the correct format. I have tried many things but am unable to solve it. Is this a problem with iTunes or the new Apple TV? Any advice would be appreciated.


Thank you!

Apple TV 2, iOS 4, MacBook Pro, iMac G5

Posted on Nov 28, 2010 11:28 AM

Reply
17 replies

Nov 28, 2010 11:52 AM in response to SLR2428

SLR2428 wrote:
I have checked the signal strength and it's at full strength.


i wouldn't base anything on what a signal strength display shows.
for one, you don't know how much 1 bar actually is, so 5 bars means nothing really.

also, strength is not the same as quality.
strength could be hight, but quality could be low (same as it is for satellite TV).

Nov 28, 2010 5:01 PM in response to SLR2428

I have the same problem. My apple tv will quit a program from my macbook pro and return to the main menu. This happens even if the progress bar indicates the entire program has been downloaded (all white). Netflix seems to work fine. Called Apple Support. No help there. They suggested hardwiring with ethernet. That does not help. I have a ps3 that works flawlessly on the same net.

Any suggestions? I'm going to return it if there isn't an upgrade or something coming soon.

Nov 29, 2010 12:00 PM in response to SLR2428

After apple support kept insisting it was my network, I tried every combination I could think of to make it work. I used powerline adapters. I used ethernet cables. I connected the computer to the network with ethernet instead of wifi. I disconnected ps3. I moved everything (including the tv) into the same room as the router. Nothing helped. The apple tv always saw my computer and my library. It just couldn't play any content without stopping on its own and going to the main menu. Having to restart an hour long tv show 5 times is unacceptable.

I love my mac, iphone, ipod, and ipod touch and i was really looking forward to apple tv. I just don't have the patience for this.

Mar 22, 2011 10:08 AM in response to SLR2428

I had the same issue. Everything streams just fine from my library EXCEPT music. After 90 seconds, music would just quit and the Apple TV would go back to the home screen. From previous posts it sounds like Apple told a number of folks that it was a WiFi issue; for us that was not the case. I called Apple and they recommended resetting the Apple TV. That seems to have cured our problem. This all began happening after the latest Apple TV update when they added MLB and what not.

May 26, 2011 8:13 PM in response to SLR2428

I had my Apple TV 2 since Xmas of 2010 and had it connected through ethernet wire and it worked perfectly for months. But ever since the latest update (May 2011), it's been quiting on me also. Video from iTunes plays a few minutes...then quits back to main menu.


I just did a system restore on my ATV2 and it seems to be working fine now. Even though it supposedly put the latest update on the device again. But like Ryan Thrash1 said...you have to set up all your passwords again.

Mar 7, 2012 5:41 AM in response to SLR2428

I just installed an Apple TV 2. Internet connection applications as Apple Store, Youtbe, etc work very well but it drops Library`s communication just after a few minutes. I`m running files like music that are in the library in a PC with Windows Vista.


I`ve been reading other discussions and have done every thing that was suggested as:


- setting Static IP address

- have set Firewall with the ports are supposed to open

- have set Port Forwarding on the router (a Linksys WRT54GS)

- have updated Network Card driver

- have updated router firmware

- turned off sleepling mode and screen saver

- restored Apple TV 2

- reset router

- installed last Itunes version


All that and possibily other things that I do not remember right now but still looseingconnection to the Library after a few minutes. I have realized first time I put a slide show of pictures with music background and the music always stops after the second music. After that you just see the message that you need to turn on the Library related to my Apple ID.


Today I did a test with a home sharing with another computer I have that runs Windows 7 and guess what: the Home Sharing worked fine!


So, my conclusion is that there is some flaw on Home Sharing when running Itunes in Windows Vista or specificly with this computer running the Windows Vista.


I have done a research and have not found anything else. So, could anyone have a hint of what is going on?


Thanks,

Ricardo

Mar 7, 2012 7:37 AM in response to SLR2428

This happened to me for months. What solved it for me:


1. Upgraded my wireless to Airport Extreme Base Station from an older Netgear

2. Completely uninstalled Bonjour & iTunes, then downloaded & installed 64 bit iTunes (on Win7 64)


Not saying you have to run out and buy an AES, but try and see if uninstalling & reinstalling iTunes works.

Apple TV 2 home sharing quits

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