Q: iTunes store account hacked

My account apparently hacked early in the morning as well. The app was Haypi Dragon and got instant alert of 2 charges. Changed pw immediately. Waiting repsonse from Apple. So far it looks like I caught it early enough so no money lost at this point. Not a good way to start a Monday.

Happened to me as well. Thankfully I never trusted iTunes (badly written peice of crap that it is) with my credit card info, but they did manage to take $20 in Gift card $. Apple support is giving me a refund, but what scared me was how blase they were about it. "Oh, no problem we will give you a refund, and maybe you should change your password and check your authorizations..."

The app that drained my GC $ was never downloaded onto any of my devices or computers, and the device that downloaded it was not authorized. I literally watched them making in app purchases while I was talking to the rep. He didn't even express that they would be looking into the matter, or say they would go after the theif! They could at least say that hacking is not tolerated, and that they would be bricking the offender's device.

I'm done with iTunes Store. Removing CC info. No more purchases. Security can't be trusted. End of story.

Unfortunately the iTunes terms of use, which we all had to agree to, pretty much says Apple is not responsible for losses due to hacking, among other things.

But then where does that leave us?  Most of us have iPhones, and iPhones are pretty much useless without apps.  Sure we can get music elsewhere and put them on our phones and other devices, but apps pretty much have to come from the App Store unless you're using a jailbroken device.

I'm jailbroken so no worries there. For the first time since I've had my account I recently gifted an app. My guess is whatever hack was used for gift cards may apply to apps that are gifted to someone? It would be nice to hear an official response from Apple but not holding my breath.

*lightbulb goes on* The idea that your jailbroken, could it contribute to your itunes account being hacked?

Considering the presumable majority of non-jailbroken phones with this issue I would say it's probably no more likely. If you're just randomly downloading things and don't take security seriously then you will run into problems. The evidence thus far points to a security issue with the app store.

How could you say "the presumably majarority of non-jailbroken phones are with this issue... how do you know that for sure? It could be just the opposite of what you just stated?

That's true that's why it's a presumption. Having a non-jailbroken phone won't prevent this from happening if ids and passwords have been compromised.

I agree . . I dont even have a phone and got done

I also agree that most people don't bother jail breaking their phone and that there would be a large number of them on this thread (the even that you could presume majority)

The idea that your jailbroken, could it contribute to your itunes account being hacked?

No because I never had an iphone and I got hacked

Highly doubtful.  My phone is NOT jailbroken, but this issue really has nothing to do with iPhones at all.  It's strictly an iTunes account issue, and there are many more people with iTunes accounts than have iPhones.  Many have iPods, Macs, or other Apple devices, but may not have an iPhone, and this issue can still happen.

I only mentioned being jailbroken as a possible way for getting apps if you did not want to use iTunes anymore.  But IMHO that really won't suffice either.  Sure there's tons of stuff on Cydia, but even that pales in comparison to what's available on the App Store.

Agreed.  This is an iTunes problem not an iPhone problem.  My iPhone is not jailbroken.  I bet most of our fellow writers on this thread can say the same thing.  Where is Apple on all of this??  Day 8 and my id is still disabled.  I sent another message through the Express Lane....results...cricketts!

This is defiantly not a used problem, I put a 50$ gift card on

My account 2 days ago, I used my windows

Laptop, and I woke up yesterday with 30$ gone, the

Main thing I see is gift cards being used, I had my credit card

Attached to my iTunes account but they didn't use that..