Previous 1 109 110 111 112 113 Next 1,958 Replies Latest reply: Dec 2, 2015 9:42 PM by Chris CA Go to original post Branched to a new discussion.
  • CausticPuppy Level 1 (25 points)

    Hmmm, today about $6 went mysteriously missing from my account.  I just noticed it when I logged into iTunes, my store credit is a bit less than it was even an hour ago.  But my purchase history shows my most recent purchase was 5/24.  What the frickles?


    I already changed my password, maybe something will show up in my purchase history if there's a delay.  My credit card info and billing address haven't been modified.

  • heidiannmx Level 1 (0 points)

    i got an email for two recipets that i did not do on my own and it looks like my account was hacked and my securitiy questions were changed.

    on the emails it says there was a purchase of a gift certificate for fgf worth $20 and the other one says gift certificate for gd also worth $20.

  • heather76 Level 1 (0 points)

    The very same thing happened to me today.  I received two receipts that I purchased gift certificates for cf and gcg.  Each also $20.  I noticed that my zip code was changed into some random numbers I do not recognize.  I've emailed Apple support, changed my password, and deauthorized all computers for now.  I hope Apple explains how this happened.

  • tamara0923 Level 1 (0 points)

    Yes, I noticed that after doing a sync with my iPhone that there were a whole bunch of apps that I didn't recognize on my phone. There were a bunch of games and I don't play ANY games & just a bunch of stuff I would never download because they weren't even close to my interests!! They were done on 2 seperate days but luckily they were free apps! I did get a message around that time that said I purchased some things that I had NO CLUE what it was or even meant!! I have had my iTunes account hacked last year also & lost my entire library & files on my Macbook!! I'm SICK OF IT!!!

  • netstrada Level 1 (0 points)

    I would suggest you better take care of your stuff instead of complaining to apple.

  • transmogrification Level 1 (5 points)

    Have you contacted Apple concerning your account? Here is a link to Apple's contact page where you can find a way to contact Apple for pretty much any issue:



    This is where I would start.


    I hope this helps.

  • TunesFan Level 1 (10 points)

    Agreed! Back your stuff up....also, if there are apps on your phone you never downloaded, maybe a friend did. Put a pass code on your phone and take responsibility.

  • TunesFan Level 1 (10 points)

    If your history doesn't show anything odd then your balance probably refreshed when you signed in to show the accurate balance.

  • kevmortensen Level 1 (0 points)

    This morning my wife called me to ask what I had spent at apple for $2,411.58

    Looks like someone hacked my apple account and made two seperate transactions, both over 1k each.

    My Apple account does not show any recent purchases, but the disc. from my bank is that this was thru the apple store app. Just great - they make me download this stupid app to check out at their store, and now it's been used to take a bunch of money out of my account.. . . just lovely.

    The funny thing is that I have not recieved a reciept from them for the purchse, and none of my personal info has changed on my account.

    I've gone thru the process of emailing them thru the website. . . I really wish that there was a real person that could look up my account with me on the phone and get to the bottom of this, so that I can provide info to the cops.

  • Carlo TD Level 3 (550 points)

    Sounds very very fabricated. You better call your credit card company instead of posting here.

  • kevmortensen Level 1 (0 points)

    Dang - Wish I'd thought of that. . . So what should I say to these credit card people that you speak of?


    I mean -obviousley - the first thing I did in this case -when I saw that someone had fraudantly used my credit card thru the apple store app was to post on the apple forum in hopes that some wise @ss would bestow upon me his magnificent wisdom on what I should be doing - INSTEAD of looking for some guidance on how to get thru to Apple.

    I bow to your level 2 wisdom kind sir. . . .

  • Carlo TD Level 3 (550 points)

    Your asking me what you should say to your credt card people?????? Your in sad shape.

  • kevmortensen Level 1 (0 points)

    That was sarcasm. . . 

    They were obviousley contacted immedialty. . .

    I'm looking for help on how to get thru to apple. . . not on how to handle credit card fraud.

    But I do appreciate the help. - Even if it sounds "very very fabricated"

  • Carlo TD Level 3 (550 points)

    You should follow the terms of your service agreement with your financial instituion. You should call your credit card company back up, and follow their instructions.

  • jmeharker Level 1 (0 points)

    Carlo TD wrote:


    Your asking me what you should say to your credt card people?????? Your in sad shape.

    If there was some way to report this post I would.


    And not just for the grammar.