Q: iTunes store account hacked

Nope. No message about anything, just that I supposedly purchased the 2 apps that I know I ddn't. And I can't get in AT ALL. My security questions aren't there, it says my birthday is wrong, and I'm not receiving any e-mail about changing my password. If I give Apple the receipt # could they trace it?

They may still be able to help you if you have the order number of your last legitimate purchase that you can provide them.  Definitely contact them.  I don't know if was just lucky or what but I found Apple to be very responsive once my request made it to them (took a little over a day).  And again, I was trying to recoup just $1.98.

I just found mine hacked this morning.  All kinds of applications for cams.  I sent something in to the support people so hopefully they get back to me soon.  I can't believe they're not doing anything about this if it's been going on this long..........

I had the same problem. Never had problem until used iTunes voucher that I got free with my new MacBook pro. Within days account was down to 59p from £60!

Taken about a week and a half and 4 emails from me and 1 from guy at apple store over the phone.

Now my Id is disabled and I can't update or download any apps. Used fast lane(joke title) to get resonse re how to enable my account again.

Problem app was Kingdom Conquest.

iTunes need a phone number and people you can speak to, using email makes you feel all alone and you never know if/when anything has been done, communication from them is terrible.

Still awaiting account enable....

I do have the number for my last purchase and for the hacked purchase. When I looked up the app there was a message in the reviews from someone saying that their account had been hacked. I don't purchase much very often but I had about $10 left from the card I got for Christmas and I'm not gonna get another card for my new account if I'm just gonna get hacked again.

Please don't anybody beat yourself up about it being even remotely possible that you have let your own security standards slip. It is NOT your fault. My account was hacked once, then disabled by Apple and hacked again while in theory it was disabled!

Apple/iTunes (are they one and the same or not?) have been woeful, negligent even, in failing to deal with this. It's costing either them or us a lot of money. Why don't they shut down the bugs that allow this to happen?

Everything points to there being a rogue element within their own organisation that has got access to people's accounts even when in theory they're shut down to the real users.

REPEAT: this is NOT your fault, it's down to Apple/iTunes to sort it out. The more all of us who have been victims draw attention to this the better the chance that they will have very unwelcome publicity.  It does Apple's reputation a lot of harm to leave this matter unresolved.

Don't EVER store credit card details on your account. When you buy something, add your CC details but do not allow iTunes/App Store to retain the info. Use a completely different email address from what you use for anything else. Have a completely different password from what you use for anything else. Change the password - and perhaps even the email address - as frequently as you can. Be alert for any emails from Apple that tell you your security settings have been reset - that's the early warning system that somebody is trying to access your account. And warn all your friends to follow these steps too.

I just found out that I got hacked recently too.

$15 gift card now at $3.

Also, my billing address changed... what the heck?

My number of computers were changed.

Ya this just happened to me. I had around 180$ on my account two days ago waiting on the OS X Lion update. And i now i discover that i have 30 cents left on my account and the rest of the money was spent of Kingdom conquest. I better get my refund because it is disturbing to see a company like apple have such problems while not keeping the customers happy. Apple have completely ruined their reputation and they must act quickly or else they could get destroyed. 

Got hacked, too. Someone (A Matt -- based on the computer he activated on my account) downloaded a lot of Tupac and many episodes of Dexter. Got the same old, same old response a number of days after the fact from Apple support. My account is locked down, which ***** because I can't get any more books on my iPad until this gets resolved.

As a stockholder and a former tech magazine editor, I'm not amused. If I'm not happy with the outcome, I plan to contact the Pennsylvania Attorney General's office and ask them to investigate.

My itunes account was hacked.  Have not seen anything missing as of yet.  All new primary address and shipping address changed. 

I just checked my e-mail and found a message saying that there was another purchse, from a computer or device not associated with with my ID and with it was a different ID and were it addressed me was something weird but not my name.

Got back in my original account, see if I can get my money back

I don't see a way to use iTunes anymore, unfortunately.  My credit card was compromised immediately after renting a movie from iTunes about 3 weeks ago.  Luckily my Credit Union caught it.  But why would I put my new number in the system?  And speaking of "system," has anyone noticed how incredibly cumbersome it is to use the customer help system at Apple.  It's easy to buy -- click!  But any problem?  Forget it!

Still no response from Apple, spoke to 3 people in Apple store, 1 who was manager, still no further forward, itunes store never respond to emails, only ever get occasional "we have received your email auto reply"

Have now been unable to use store to sort out apps, Lion etc since 21st July, appallingly slow customer service and no one you can phone, for a company as big as Apple this is ridiculous