Q: iTunes store account hacked

This happend to me today $50 in itunes store credit gone, thanks to "kingdomConquest" which i never downloaded, or even knew existed till today. Called apple waiting on them to contact me back. I have removed all payment methods from my account and changed the password and email address, also deauthorized all the devices linked to the account. After reading through the post here i'm trying to figer out why apple doesn't just remove the apps in question from the app store. 

There seems to be too many of these happening, recently I have experianced the same thing whereby my account has had transactions take place even a second time after the password was changed to a random strong password. Normally Apple support is really good at getting back to me however this time I have not heard from them at all and wonder what the outcome will be.... Surely if they know about the problem with gift cards they would improve security etc.

My account also got hacked. The thief bought an app called World War and did an ingame purchase for 79,99 Euro.

I noticed Click and Buy, my bank and Apple. I didn' t go to the police yet, because I doubt they can do anything.

I changed my iTunes password and the secret question. I removed all authorized computers in iTunes. There were 5 wich is odd, since I only have iTunes on 1 pc. I also removed Click and Buy as payment option. I checked my bank account, but the money isn't gone yet. I hope it wll all be OK.

My situation is a little different. Three APL itunes charges showed up on my credit card account that I did not recognize. There were large amounts like $100, $50 and $20. However, when I check my iTunes account, they only showed one charge in the last month, which I recognized ($1.98). So, it looks like someone used my credit card, but not my iTunes account.

I canceled the credit card and changed the password for iTunes. I tried to call iTunes but was referred to the website and hung up on.

My wife had a similar thing happen a month ago.

Maybe the solution is to only use gift cards wtih iTunes. Just buy a gift card when you want to purchase something.

Got a email back from apple today, i was refunded all the money that was taken. Apple did disable my account had to reenable it,which ment i had to change my password once more, but I am glad that they fixed my problem very fast. I still wish that they would get to the bottom of the problem so that it won't happen again but I was pleause with apple customer service.

Apple has now responded, one up to them they have resolved the issue.

Yea me too...

Edited from havent go my credit yet, because it just came through

I still have yet to hear back from Apple and it's been over48 hours!

My account was hacked in the spring and I haven't had occasion to use it since then. Was told everything was restored and that my money had been returned. Just tried to buy an album only to discover my account has been disabled. Sent them an email asking how I rescue the funds on my balance. Waiting for a reply. This is pitiful for a multinational.

I was hacked on 7/3 (yesterday) and they hit me for $49.99 buying some in-ap thing. Looked like some asian stuff they were downloading. I've emailed and called, awaiting feedback. I seldom use the account, but it was also a gift card they cleaned out. Checked my firewall and zone alarm for traffic, scanned the computer, can't find anything. My account had 3 devices authorized, but I've only ever authorized 1. I deauthorized everything, changed my pw, reauthorized the 1 device I used, and contacted Apple.

With all these complaints on the internet about this same thing, kinda has me worried now...

Dave

"Here's what I don't understand, how some consumer/pc watchdog or competitor group hasn't gotten their claws into this yet?    Itunes was hacked, gift card  on file was drained, Apple was very responsive to refund, but there has to be something internal somewhere leaving consumers vulnerable...needs to be addressed and is prime pickings for the competition isn't it?  "

No idea...its more glamorous to report how china is infiltrating the FBI servers, the UN ones, the Canadian govt. and stealing trade competiton secrets from various international companies instead? Or how chinese greedy pigs and govt. corrupt officials are supporting efforts of intentional hacking and building hacker colleges? or how a remote wierd named chinese city has five copy cat, illegal, unauthorized Apple stores, and how ikea stores were also copycatted so exactly they fooled their staffers into believing it was legit, too? Seems china just cant help but do illegal and immoral things in most any sector... from poisonous recalled brand named  'fake' toothpaste that sickens ppl. years ago to crud like what they continue to pull today. And by all means do no media companies or big buyers of chinese parts ever dare stand up against such practices; wouldnt want to 'offend' them or raise the ire of such honorable 'practices'.

There are limbwristed reports on youtube that show up every now and then about the iTunes hacking; inaccurate ineffective 'solutions' like use a credit limited CC card or gift card, as if they didnt have the brains to see those were being abused too.

There was a Global Edmonton tv interview I was asked to be a part of on July 18 by a "Troubleshooter" reporter which amounted to absolutely nothing new or helpful; the 'security company hacker' they quoted blamed me/iTunes users for having unknowingly installed some malware or having wide open firewalls...said on camera hes "seen it all before", essentially. So the so called 'expert IT and security" rejtards out there are blatantly feeding misinformation and furthering the lie one way or another, that Apple is not to blame. Years after the start and without any indepth look into the problem, the media doesnt care and choses ignorance... just interviewing the armchair 'experts' saying how they know its not Apple.

Ive been ignored by Macworld so much when trying to bring it up Im considering dropping subscription... no printed email or letter of mine or response from any direct questioning... never tried Macrumors... macintouch I tried... again traction isnt there...

Just bury h ead in the sand or tie a towel over your eyes.... if you cant see or hear it IT MUST not be actually happening.... right?

I did hear back from Apple. Money was refunded. Only issue is that the unauthorized purchases show in iTunes as pending for being downloaded. Anybody know if Apple can really do anything about this or not? The support rep says no, but thought I would throw this question out there?

J'ai constaté ce matin que mon compte a aussi été hacké. Achat en chinois?????

My account has also been hacked yesterday.

Someone spent 24,76 Euro from a gift card

and bought apps for a pearl-in-palm device.

On 05.08.2011 I did not use iTunes.

My PC is used by no other person than me.

I hope apple cares!

I just wrote a complaint and after reading this forum, I see that I am not alone in this situation. I hope a solution will be found quickly because the trust in the system decreases.

I have reviewed the security of my computer with antivirus, antispyware, anti-rootkit and also the firewall and nothing abnormal. This tells me that the iTunes Store servers have indeed been hacked.

Sorry for my poor English but I speak French

Benoît