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Lost Songs - iPhone 4 update 4.2.1 - 1 iPhone, 2 computers

I updated my iphone 4 with the new update (4.2.1) and lost all of my songs. Ok, probably no big deal, except the computer that has all my songs is about 3,500 miles away. I am working in London for 3 months and have my work laptop with me. My desktop back home across the pond, has all my songs. I recently updated my iphone (without backing up) and currently cannot access my songs. On my iphone (Settings, General, About), it appears my songs are still on the phone. In iTunes, when I click on my device, the capacity still displays songs taking up a certain amount of space. But, on my ipod within the phone, it states 'No Content'. Is there a solution for accessing my songs on my phone? If I sync with my laptop, I am afraid I will be without my songs until 3 months from now. Any advice is much appreciated. Thanks!

iOS 4

Posted on Nov 29, 2010 3:27 AM

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11 replies

Nov 29, 2010 3:36 AM in response to iphone4user25

The usual solution to this problem is to simply sync your phone & your content will then appear correctly in your iPod app. However, in your case, this will not work as the computer containing your content is not available. If you try syncing to any computer available, your iTunes content on your phone is gonna be erased. This is one of the reasons why updating software on a computer other than the one you normally sync with is not a good idea...you don't have any good options should something go wrong.

You can try resetting your phone:

Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off).

If that doesn't work, I know of nothing else to suggest other than syncing to the computer you normally sync with(obviously not an option in your case).

Nov 29, 2010 5:57 AM in response to iphone4user25

Seems weird that an update would have this affect though


I agree, & have noticed it in several iPhones I've updated as well as a number of user postings. The fix is relatively easy, but unfortunately not available in your case.

My last suggest would be to download, directly on your phone, any song from iTunes, even the free song of the week. Then, play that song & see it doing this fixes your issue.

Nov 29, 2010 7:12 AM in response to iphone4user25

I have the same problem. I updated my iPhone 4 last night and this morning while on my way to work was unable to access my songs. The phone recognizes that the songs are there, but they do not show up in the iPod. This is my second iPhone. Before I bought this one, I had an iPhone 3G. After updating it to 4.0 I had problems that could not be fixed. I was told that all the 3G devices ran slow on the new update. Right now, with my iPhone 4, all I have is a high priced phone with NO features. I have several iPods and the reason I purchased the iPhone was to combine the two devices. I recommend that before Apple releases another update be sure that it works properly.

Nov 30, 2010 8:22 AM in response to iphone4user25

Your songs are not lost, simply connect iPhone to any PC and within iTunes play a song or a video to hear or watch on your PC for a few seconds. Afterwards you will them see your ipod content on your iPhone again. I agree this is a buggy update but the iPhone is still the best.

http://www.sync-blog.com/sync/2010/11/iphone-ios-4-2-update-wipes-ipod-content.h tml

Lost Songs - iPhone 4 update 4.2.1 - 1 iPhone, 2 computers

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