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3185 Views 4 Replies Latest reply: Dec 6, 2010 4:19 AM by gpelkofs
Currently Being ModeratedNov 29, 2010 4:49 AM (in response to gpelkofs)Quick addition: I just tried to shut it down by holding the power button for a few seconds that worked. After turing it back on and trying to shut it down the proper way, it still just restarts instead of turning off. Also, have been making sure that no programs (other than Finder) were running. Please help.Macbook Pro 13 inch, Mac OS X (10.6.5)
Currently Being ModeratedNov 30, 2010 1:50 PM (in response to gpelkofs)This would likely be solved by an SMC reset. Plug the computer in to the wall and power it down. Hold down the Shift-Control-Option keys and press the power button until you see the light on the adapter turn green then power it back on. If that doesn't work take it to your nearest Apple Store or Apple Authorized Service Provider.MacBook Pro 2.53 Core i5, Mac OS X (10.6.5), iPhone 3GS running iOS 4 with MobileMe
Currently Being ModeratedNov 30, 2010 6:33 PM (in response to souch3)Thanks for the suggestion, but I just tried it and it didn't work. At this I'm just gonna go to bed and call Apple tomorrow to see if they know what the problem is. Thanks for the help.Macbook Pro 13 inch, Mac OS X (10.6.5)
Currently Being ModeratedDec 6, 2010 4:19 AM (in response to gpelkofs)I'm writing this for future reference to anyone else who might have this problem. I took my mac into the genius bar last week, they tried a few things on it while I was there, none of it worked, including an SMC reset. They told me that they needed to order some new parts to fix it like a new logicboard, etc. Even that didn't fix the problem, and they figurer that it was a problem with the display itself.
Becasue I was still under warranty and 3-year apple care, they gave me a new computer and even did the data transfer for free. So if anyone else out there has this problem, most likely you need a new computer.Macbook Pro 13 inch, Mac OS X (10.6.5)