Display of horizontal lines

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Level 1

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Display of horizontal lines

My MBP has only been 14 months, and the display already started to have problems.

There was this thin 2-3 pixels horizontal line appear on the displayed middle of this month (NOV 2010). It was gone after I reboot the machine.

Today is the 2nd time the line appeared, but this time there were 2!! 1 in the center of the screen, stretched from almost left of the screen to the right edge of the screen. Another line at the bottom of the screen, stretched from the center to the right edge of the screen.

I got really worried. Anyone can please kindly advice? Your kind attention is very much appreciated.

Mac Book Pro, Mac OS X (10.6.5)

Posted on Nov 29, 2010 8:57 AM

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Answer 1

Din Tan Author

Level 1

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Nov 29, 2010 8:58 AM in response to Din Tan

I managed to take a picture of it, please view at: http://www.roboticrabbit.com/dll/screen.jpg

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Answer 2

S.U.

Level 6

9,595 points

Nov 29, 2010 8:37 PM in response to Din Tan

Welcome to Apple Discussions!

Are you under warranty? This looks like it might be some sort of hardware problem with the display. You probably will need to have Apple take a look at it.

Good luck!

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Answer 3

Din Tan Author

Level 1

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Nov 30, 2010 11:07 PM in response to S.U.

No more warranty... sob sob. But I was expecting MAC products would be more durable than any other brands.

My previous Acer actually lasted 4 years before the first line like that appeared...

Speechless

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Answer 4

S.U.

Level 6

9,595 points

Dec 1, 2010 1:30 PM in response to Din Tan

Bummer!

Apple and other computer makers buy components from a number of venders--so the display panel itself (less the housing) could well be used in a number of different computers. So this sort of problem could potentially happen with any of them. It's just your misfortune that you got a display that developed a problem.

My own experience has been that Macs have been very durable. I have a 1992 PowerBook 145B and a 1998 PowerBook G3 that both work perfectly, even though the software they run is hopelessly outdated. I also have a PowerMac G4 from 2002 that is running Leopard and is still in use. My 3 year old Santa Rosa MBP is still working without issue, although I did need to replace the battery and hard drive. Ditto with my 2004 iBook G4, and my 2006 PowerBook G4 is running perfectly with its original hard drive and battery.

A pity this problem did not occur before your warranty ran out. Does touching the line of pixels do any good? I have read that sometimes this will get them unstuck.

Not sure what your options would be in Malaysia--it may be best just to live with it, at least as long as it doesn't get worse. My guess is that you would be looking at replacing the display, although you would have to have Apple or an AASP evaluate it to be sure.

Good luck!

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Answer 5

Din Tan Author

Level 1

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Dec 2, 2010 7:47 PM in response to S.U.

ya bugger... thanks S.U. for your replies.

I will send the machine for diagnose, and if it is hardware problem, I will bug apple customer support to replace for me at no cost 😝

I am from Malaysia, and you?

Cheers!

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Answer 6

S.U.

Level 6

9,595 points

Dec 2, 2010 8:00 PM in response to Din Tan

I'm from the Land of Enchantment, New Mexico USA. We are enjoying a quiet evening sitting by the fire.

Good luck to you--hope you are successful!

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Answer 7

Jan 2, 2011 7:17 AM in response to Din Tan

Hello,
I have the very same promblem with my Macbook Pro 13".
First, I bought it with 8 gb Ram, with were defect, and that caused the machine to crash and display the lines every second. Now, with working Ram, the line pops up from time to time, some days it can be every ten second, sometimes I don't see the line for days.
Have you found any solution to this problem?
My Apple retailer can not find a solution..........
Thank you.

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