1 Reply Latest reply: Nov 30, 2010 7:44 AM by varjak paw
Michael Streubert Level 1 Level 1 (5 points)
I just attempted to purchase an app for my iPhone when I realized my recent $25 credit from a gift card was missing. Assuming this was an error, I checked my recent iTunes transactions only to discover two days ago someone purchased $24 worth of apps and depleted my account.

I've since changed my apple password and deauthorized the 5 computers in the account (which is strange as I haven't owned that many apple computers in my life).

Where do I make a formal complaint to get my credits refunded? I keep clicking on links to resolve the issue, but everything just leads to a database of FAQs.

-Suddenly Frustrated with Apple's customer service.

iMac, Mac OS X (10.5.8)