Email/Active Sync - Work Offline Problems

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Email/Active Sync - Work Offline Problems

Using Ipad 4.2 (Email sync with Exchange Activesync)on Airplane. I can compose emails and the will save in the "outbox" and send when reconnected, but have a question about existing email. Can I manage my mailbox in airplane mode, Delete, move etc messages?

IPAD 64Gig 3G, iOS 4

Posted on Nov 30, 2010 6:44 AM

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Answer 1

joedewet Author

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Dec 1, 2010 3:26 AM in response to joedewet

I am using an IPad with iOS 4.2.
I receive my Email's via Exchange Active sync. When I change my IPad status to Airplane mode, I can only compose emails which will be saved in the "outbox" and be sent when I reconnect. My question is: Is there a way to manage my mailbox in offline/airplane mode, giving me the capability to delete, move etc. messages. Whereby the changes will reflect when I am online again.

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Answer 2

Dec 1, 2010 3:36 AM in response to joedewet

Welcome to the Apple Discussions.

Use of the iPad Mail should do all functions except send and receive mail even when not able to connect to the internet. I am able to use my iPad Mail without a wireless signal, no WiFi at all, to delete mail, clear the trash, move messages between folders. However, the iPad does pop up with a dialog box telling me it is unable to receive mail...which I already knew to be the case.

You should be able to do the house cleaning chores as long as the messages you are working with have already been downloaded to the iPad.

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Answer 3

Feb 8, 2011 12:47 AM in response to joedewet

We have the same problems, with iPhones and iPads. All iOS revs so far.

Some of our execs are switching now to Windows Phone7 or others. Can't DELETE, or MOVE Exchange server emails when in Airplane mode - which is REALLY frustrating. (Additionally, little enhancements like showing a reply indicator by an email also making some users move).

For business, need to see this offline mode improved ASAP!

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Answer 4

saimike

Level 1

4 points

Mar 5, 2011 7:37 AM in response to Erwin Fischer

Again, same problems here. Does not work with:
Yahoo mail
Gmail
Hotmail
2 separate exchange accounts

This is a HUGE issue and part of t he reason that the iPad has not and will not replace a laptop on flights. If I can't take flying time to clean out my mailbox...then it's not worth it.

Please address this issue.

I have 40 iPhones @ 10 iPads and am deploying more each month. Some users have switched back to winmo and laptop strictly for the Orlove features.

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Answer 5

joshr799

Level 1

0 points

Mar 24, 2011 4:08 PM in response to saimike

We were aware of this issue before with IOS and purchased Xoom's based on this requirement alone.

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Answer 6

Leaskc

Level 1

9 points

Mar 27, 2011 5:35 AM in response to joedewet

Agreed. We also use exchange and the inability to manage email offline reduces the value of the iPad.

Coupled with the current problems regarding 3G connections (4.3.1 has not resolved these), it also makes it very difficult to manage email from trains too....

Apple, please, improve the exchange client to handle offline changes. Even my lo-tech old Nokia phones could manage that.

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Answer 7

Mar 30, 2011 5:13 PM in response to joedewet

I'm here to report back on the IMAP experiment. Let's just say DONT WASTE YOUR TIME. If you think Exchange support ***** you'll be even more frustrated with IMAP.

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Answer 8

Rich2084

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Apr 4, 2011 1:43 PM in response to joedewet

I agree this is a BIG issue, wasted time on a plane .... Please Apple sort this out, it really is a workflow " must"

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Answer 9

Monty24

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Aug 2, 2011 12:52 PM in response to joedewet

I have switched one year ago to iPad and iPhone from Windows Mobile. For usability, the unability to delete emails (moving is not so important) when offline is frustrating. Especially since WM supported it.

What is the correct procedure to suggest this as an Enhancement to Apple?

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Answer 10

Oct 10, 2011 12:03 PM in response to Monty24

Does anyone know if this has been fixed or will be fixed in the new IOS? I'm getting a new phone and was considering the Iphone, but my only frustration with the Ipad has been the issue of not being able to manage email offline.

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Answer 11

barken

Level 1

4 points

Oct 25, 2011 12:08 PM in response to jonathan269

I tested this with an iPad 2 running iOS 5 and it is no longer an issue. My email is connected via Activesync to my corporate Exchange environment. I was able to delete messages, create messages, move messages to another folder, and forward messages to another person.

Like everyone else, this was a sore spot for using my iPad on the plane but I am happy to see iOS 5 has resolved it.

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