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How to reset forgotten Restrictions password with iPhone restore?

Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)

Posted on Nov 30, 2010 9:49 AM

Reply
316 replies

Oct 2, 2013 4:48 PM in response to walldogkl

Seriously I have followed this step by step and nothing.


iBackupBot could only locate a backup from a couple of days ago so I selected that. I amended as suggested and still nothing. I tried twice. I must've done something wrong as other people seem to be using the instructions fine. On my 26 attempt now. I have no idea what I’m restricting. I assume its facetime since that’s the only thing I’ve noticed not working.


I would actually pay someone to do this for me. I swear this is ridiculous. This thread was originally from 2011 and still Apple hasn’t created a solution.


I have literally read all 22 pages and cannot find the answer. Can anyone help? please?

Oct 2, 2013 4:56 PM in response to masuma.sugar

masuma.sugar wrote:



I would actually pay someone to do this for me. I swear this is ridiculous. This thread was originally from 2011 and still Apple hasn’t created a solution.


I have literally read all 22 pages and cannot find the answer. Can anyone help? please?

That's because there is no answer. If you forget your passcode that's your problem. Apple can't help you. Apple doesn't know your passcode. If there was a way around the Restrictions passcode there would be no point in having a Restrictions passcode. The whole point is to restrict features of the phone, either to protect your children from themselves or protect content of your phone from other people who might use it. If there was a way to bypass it I guarantee your children will find it.

Oct 2, 2013 5:22 PM in response to Alexx123

There should be no problems other than the inconvenience of having to reload your media and apps.


Except for one factor - contacts, calendar, notes, photos in the camera roll. You need to copy all of these to your computer or you will lose them. The easiest way is to sync these with apps on your computer such as MS Outlook or iCal and Address Book on a Mac. Photos are copied the same way you would with any digital camera.


The alternative is a 3rd party app that can copy files from an iPhone to your computer. TouchCopy is probably the best. It is not free, but has gotten positive reviews.


NOTE: I have no connection with the developers, and don't even own it.

Oct 3, 2013 5:24 AM in response to masuma.sugar

Whether you remember it or not, you (or someone) set a restrictions passcode. If it is a company issued phone it may have been your IT department. There were ways to determine the restrictions passcode with earlier versions of iOS, by exploiting bugs in the backup file that were later fixed by Apple. No one has found a way since those "back doors" were closed.

Oct 4, 2013 11:30 AM in response to walldogkl

Hi guys i just managed to restore my passcode to 1234. I basically followed the instructions from Walldogkl (page 18_ and Tomjr260


The only tweaks i did was, I had to create a new windows account on my laptop (i think my account was infected or corrupted) and instead of restoring via ibackupbot. I restored via itunes.


This was an iphone 4 IOS7. Hopefullly this should now be able to transfer to my 5s without any problems.

Oct 6, 2013 1:20 AM in response to jjkboswell

I agree that this design is flawed. It should have been possible to reset this using the primary Apple ID/Password combination. Since the Apple ID also allows you to set credit card information etc., why can't it allow for a rest of a simple Restrictions Code?


Thankfully, my issue is solved since I went through all my different 4-digit numbers I use and one of them hit! But I expected better from Apple engineers.

Oct 6, 2013 7:31 AM in response to Butsaba

Butsaba wrote:


Since the Apple ID also allows you to set credit card information etc., why can't it allow for a rest of a simple Restrictions Code?


Because families frequently share an Apple ID, but you may want restrictions on your children's activities, even though the use the same Apple ID.


The other reason is for that to work Apple would have to know your restrictions passcode. The passcode is an encryption key that is kept only on the phone. Your Apple ID password is known to Apple, but is NOT known to apps or even iOS on your phone (for security reasons), so if you have just the phone your Apple ID won't be enough. Do you really want Apple to have that additional information?

How to reset forgotten Restrictions password with iPhone restore?

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