How to reset forgotten Restrictions password with iPhone restore?

Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)

Posted on Nov 30, 2010 9:49 AM

Reply
316 replies

Sep 23, 2013 6:40 AM in response to er123

When you made the backup, you may have told it to encrypt the backup.


Notice that I did not use iBAckupBot. I did try it but it didn't work. Therefore I used the normal iTunes backup and restore found under the Summary tab in iTunes. If your data is still on the other phone, back it up again with iTunes. To use iTunes you have to start it, connect your phone to the computer with a cable, then select the iPhone button near the top right corner of the screen. Be sure not to check the encrypt button.

Oct 2, 2013 4:43 PM in response to Alexx123

  1. Connect the phone to your computer with a USB cable. Use a port on the computer, not a hub.
  2. Click on the name of the phone in iTunes.
  3. Click the "Restore iPhone" button
  4. When the restore finishes and you are given a choice to restore from backup or restore as New, choose Restore as New.

After restoring you can manually add back your apps and music. All other content will be lost, unless you synced your contacts, calendar, notes and photos with apps on your computer or with iCloud.

Oct 2, 2013 4:48 PM in response to walldogkl

Seriously I have followed this step by step and nothing.


iBackupBot could only locate a backup from a couple of days ago so I selected that. I amended as suggested and still nothing. I tried twice. I must've done something wrong as other people seem to be using the instructions fine. On my 26 attempt now. I have no idea what I’m restricting. I assume its facetime since that’s the only thing I’ve noticed not working.


I would actually pay someone to do this for me. I swear this is ridiculous. This thread was originally from 2011 and still Apple hasn’t created a solution.


I have literally read all 22 pages and cannot find the answer. Can anyone help? please?

Oct 2, 2013 4:56 PM in response to masuma.sugar

masuma.sugar wrote:



I would actually pay someone to do this for me. I swear this is ridiculous. This thread was originally from 2011 and still Apple hasn’t created a solution.


I have literally read all 22 pages and cannot find the answer. Can anyone help? please?

That's because there is no answer. If you forget your passcode that's your problem. Apple can't help you. Apple doesn't know your passcode. If there was a way around the Restrictions passcode there would be no point in having a Restrictions passcode. The whole point is to restrict features of the phone, either to protect your children from themselves or protect content of your phone from other people who might use it. If there was a way to bypass it I guarantee your children will find it.

Oct 2, 2013 5:22 PM in response to Alexx123

There should be no problems other than the inconvenience of having to reload your media and apps.


Except for one factor - contacts, calendar, notes, photos in the camera roll. You need to copy all of these to your computer or you will lose them. The easiest way is to sync these with apps on your computer such as MS Outlook or iCal and Address Book on a Mac. Photos are copied the same way you would with any digital camera.


The alternative is a 3rd party app that can copy files from an iPhone to your computer. TouchCopy is probably the best. It is not free, but has gotten positive reviews.


NOTE: I have no connection with the developers, and don't even own it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to reset forgotten Restrictions password with iPhone restore?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.