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jjkboswell Level 1 (0 points)
Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)
  • Ingo2711 Level 7 (22,552 points)
    Restrictions
    ...
    If you forget your passcode, you must restore the iPhone software from iTunes. See “Updating and Restoring iPhone Software” on page 252.

    copied from http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf , page 200

    Restoring: http://support.apple.com/kb/HT1414

    Message was edited by: Ingo2711
  • jjkboswell Level 1 (0 points)
    Thanks for the restore docs reference. I just complete a full restore and chose a backup to restore as per the instructions, and my iPhone still has the Restrictions locked.

    Please, how do you remove the restrictions without losing all data forever? There must be a way to reset the iPhone but still restore my apps and their data.

    Thanks

    Boz
  • wjosten Level 10 (94,210 points)
    The restrictions passcode is stored with the iPhone backup, the only way to get rid of it, if you can't remember it, is to restore as a new phone and not from your iPhone backup. You will lose ALL data on your phone.
  • Graham Outterside Level 4 (2,910 points)
    Ask your kids - they will have hacked their way around it already
  • jjkboswell Level 1 (0 points)
    What?! Surely, there's a way round this? So I never do an in-app purchase again, or I lost all my iPhone data forever?!

    That's ridiculous.
  • DaVBMan Level 6 (9,265 points)
    jjkboswell wrote:
    What?! Surely, there's a way round this? So I never do an in-app purchase again, or I lost all my iPhone data forever?!

    That's ridiculous.



    More ridiculous if they provided a way to circumvent a security setting. What would be the point of it then.
  • wjosten Level 10 (94,210 points)
    That's ridiculous.


    Not much point in having a restrictions passcode if it could easily be defeated.
  • jjkboswell Level 1 (0 points)
    But, it can be easily defeated! Just restore the iPhone and don't restore from a backup. Then sync apps, music and photos and you're away again, minus settings (and possibly other stuff, but I've yet to find out what).

    Let's be realistic here, the restrictions are to prevent kids downloading unsavouries or racking up in-app purchases. My kids could do that by following the handy guide in the link above.

    For me, the inconvenience of losing iPhone settings is significant, but for the kids wanting to bypass pesky parental controls and download skin pics, what do they care if the settings go?

    Flawed.
  • Grant Greene Level 6 (14,745 points)
    Not trying to sound snarky here. It's a four digit code. I'm guessing you would have picked a combination of numbers that had some meaning. You need to just try every combination you think you might have used.
  • jjkboswell Level 1 (0 points)
    You're right, there's 4 digit codes for many things in life, the iPhone passcode, restrictions passcode, my credit card pin, my access codes for work, ebay pin, paypal pin etc.

    I'm not stupid enough to use a single 4 digit passcode for everything and so I did the correct thing and I have different codes. This particular one I didn't have recorded anywhere it seems. So I could try all my codes, but Apple decided that I must wait 1, 5, 15 and then 60 minutes between each attempt. Thanks Apple. So I could go through the rest of my codes, one every hour, or I could try and work out how to restore my phone.

    I know, I'll use 1 code for all, and write it down somewhere safe, like on my iPhone case.

    Boz
  • Graham Outterside Level 4 (2,910 points)
    jjkboswell wrote:
    But, it can be easily defeated! Just restore the iPhone and don't restore from a backup. Then sync apps, music and photos and you're away again, minus settings (and possibly other stuff, but I've yet to find out what).


    Not so easily defeated - now the person needs the phone and the original laptop (which will probably be password protected) so its not an issue when most losses occur just by people losing a phone.
  • jjkboswell Level 1 (0 points)
    This is not a loss issue, the iPhone passcode is for protecting against loss and theft. This is the Restrictions passcode, which like I said is a parental control to stop kids or other users of the phone access skin pics and in-app purchases. Therefore the people who might want to bypass the Restriction are the people who live with the person who owns the iPhone, and hence is likely to have access to the same computer.

    Like I said, be realistic, this is a parental control only, not fort knox.
  • Graham Outterside Level 4 (2,910 points)
    jjkboswell wrote:
    Therefore the people who might want to bypass the Restriction are the people who live with the person who owns the iPhone, and hence is likely to have access to the same computer......

    Like I said, be realistic, .......


    If thats what you think you are protecting against, you should have the computer passcode protected to prevent inappropriate surfing in which case the iTunes account for the iPhone should be locked out.

    So if true you would have much bigger problems than a passcode on a phone.
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