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jjkboswell Level 1 Level 1
Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)
Reply by roaminggnome on Nov 30, 2010 9:58 AM Helpful
Reply by Ms.Lesley on Dec 29, 2014 10:00 PM Helpful

I have spent most the day trying to recover a restrictions password for a friend who lives in a group home.  Her ipad was on my id and I set the restrictions because I didn't know who all would have access to her ipad and I didn't know how to prevent accidental purchases at the time.  But it's been 6 months or more since I've seen her.  I wanted to update some apps and I couldn't remember the passcode.  It's taken most the night but in 8 minutes, I'll know if your solution worked, DreaRoss. 

 

My biggest frustration is that I'm at my mom's and so I had to download itunes, back up everything, then download iphonebackup extractor.  For $30, it will run the restrictions password key for you, but I didn't have any method of payment with me and frankly, Christmas broke me.  So I stuck to the free version.

 

My biggest frustration was trying to find the things talked about in this thread.  This was an old thread and I couldn't make it work for ios 8.1.2

So here's a step by step of what I did.

 

1) download itunes.  back up the ipad manually to the computer.  This took a long time, btw.

2) download iphone backup extractor

3) select the backup to open -- easy because I only had one and it was in the default folder

4) click on the tab that said "expert"

5) select "home domain"

6) select "library"

7) select "preferences"

8) find "com.apple.restrictionspassword.plist"   I looked all night for this file!!

9) click "extract"    Because I have the free version, there was a 10 second delay

10) click "continue"

11) I saved the folder on my desktop

12) I clicked to open it and when it asked which program, I opened in notepad

13) I looked for this string:  (x's represent characters that were my key)

<key>RestrictionsPasswordKey</key>

    <data>

   XXXXXXXXXXXXXXXXXXXXXXXXXXXX=

    </data>

    <key>RestrictionsPasswordSalt</key>

    <data>

   XXXXXX==

    </data>

14) googled  ios7hash and pasted the first string where it said "RestrictionsPasswordKey" and the second where it said "RestrictionsPasswordSalt"  

It found my code in a few seconds.

 

Thank you, thank you, thank you!  This made my night!

Reply by Lawrence Finch on Nov 30, 2010 5:10 PM Helpful
There's an app for that. Actually, quite a few of them: 1password, splashid, ewallet, etc. Weel worth having; with any of these you only have to remember one password.

All replies

  • Ingo2711 Level 7 Level 7
    expertise.iphone
    iPhone
    Restrictions
    ...
    If you forget your passcode, you must restore the iPhone software from iTunes. See “Updating and Restoring iPhone Software” on page 252.

    copied from http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf , page 200

    Restoring: http://support.apple.com/kb/HT1414

    Message was edited by: Ingo2711
  • jjkboswell Level 1 Level 1
    Thanks for the restore docs reference. I just complete a full restore and chose a backup to restore as per the instructions, and my iPhone still has the Restrictions locked.

    Please, how do you remove the restrictions without losing all data forever? There must be a way to reset the iPhone but still restore my apps and their data.

    Thanks

    Boz
  • wjosten Level 10 Level 10
    expertise.iphone
    iPhone
    The restrictions passcode is stored with the iPhone backup, the only way to get rid of it, if you can't remember it, is to restore as a new phone and not from your iPhone backup. You will lose ALL data on your phone.
  • Graham Outterside Level 4 Level 4
    Ask your kids - they will have hacked their way around it already
  • jjkboswell Level 1 Level 1
    What?! Surely, there's a way round this? So I never do an in-app purchase again, or I lost all my iPhone data forever?!

    That's ridiculous.
  • DaVBMan Level 6 Level 6
    jjkboswell wrote:
    What?! Surely, there's a way round this? So I never do an in-app purchase again, or I lost all my iPhone data forever?!

    That's ridiculous.



    More ridiculous if they provided a way to circumvent a security setting. What would be the point of it then.
  • wjosten Level 10 Level 10
    expertise.iphone
    iPhone
    That's ridiculous.


    Not much point in having a restrictions passcode if it could easily be defeated.
  • jjkboswell Level 1 Level 1
    But, it can be easily defeated! Just restore the iPhone and don't restore from a backup. Then sync apps, music and photos and you're away again, minus settings (and possibly other stuff, but I've yet to find out what).

    Let's be realistic here, the restrictions are to prevent kids downloading unsavouries or racking up in-app purchases. My kids could do that by following the handy guide in the link above.

    For me, the inconvenience of losing iPhone settings is significant, but for the kids wanting to bypass pesky parental controls and download skin pics, what do they care if the settings go?

    Flawed.
  • Grant Greene Level 6 Level 6
    Not trying to sound snarky here. It's a four digit code. I'm guessing you would have picked a combination of numbers that had some meaning. You need to just try every combination you think you might have used.
  • jjkboswell Level 1 Level 1
    You're right, there's 4 digit codes for many things in life, the iPhone passcode, restrictions passcode, my credit card pin, my access codes for work, ebay pin, paypal pin etc.

    I'm not stupid enough to use a single 4 digit passcode for everything and so I did the correct thing and I have different codes. This particular one I didn't have recorded anywhere it seems. So I could try all my codes, but Apple decided that I must wait 1, 5, 15 and then 60 minutes between each attempt. Thanks Apple. So I could go through the rest of my codes, one every hour, or I could try and work out how to restore my phone.

    I know, I'll use 1 code for all, and write it down somewhere safe, like on my iPhone case.

    Boz
  • Graham Outterside Level 4 Level 4
    jjkboswell wrote:
    But, it can be easily defeated! Just restore the iPhone and don't restore from a backup. Then sync apps, music and photos and you're away again, minus settings (and possibly other stuff, but I've yet to find out what).


    Not so easily defeated - now the person needs the phone and the original laptop (which will probably be password protected) so its not an issue when most losses occur just by people losing a phone.
  • jjkboswell Level 1 Level 1
    This is not a loss issue, the iPhone passcode is for protecting against loss and theft. This is the Restrictions passcode, which like I said is a parental control to stop kids or other users of the phone access skin pics and in-app purchases. Therefore the people who might want to bypass the Restriction are the people who live with the person who owns the iPhone, and hence is likely to have access to the same computer.

    Like I said, be realistic, this is a parental control only, not fort knox.
  • Graham Outterside Level 4 Level 4
    jjkboswell wrote:
    Therefore the people who might want to bypass the Restriction are the people who live with the person who owns the iPhone, and hence is likely to have access to the same computer......

    Like I said, be realistic, .......


    If thats what you think you are protecting against, you should have the computer passcode protected to prevent inappropriate surfing in which case the iTunes account for the iPhone should be locked out.

    So if true you would have much bigger problems than a passcode on a phone.
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