iPad Push Notifications Not Working

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iPad Push Notifications Not Working

Ok, so I'm having problems with my brand new iPad 16GB Wifi bought on Black Friday. It was bought in the UK. Ever since getting it I've never had a single push notification from IM+ Pro or Twitter (the two apps I usually get push notifications from). However, if I sign into either of these two apps on my iPhone 4 the notifications work fine. This is obviously a big problem when it comes to IM+ Pro as I have to keep reopening the app to see if I have any message.

Notes:
* I have tried a restore and set up as new device, this does not work.
* I am running 4.2.1.
* This is not a problem with push email, this works perfectly fine.
* Under Notifications in Settings everything is turned on.
* I have tried removing the apps and re-adding them.

Any help anyone can give would be greatly appreciated. I would obviously prefer not to have to take this back and swap it for a refurb given that it is literally less than a week old.

Cheers.

iPad 16GB Wifi, iOS 4

Posted on Nov 30, 2010 12:30 PM

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Answer 1

Nov 30, 2010 12:33 PM in response to Gary Emery

Check the App Store and see if the Apps themselves are updated to include multitasking - not all of them are particularly if they have not been updated for a while.

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Answer 2

Gary Emery Author

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Nov 30, 2010 12:38 PM in response to Graham Outterside

IM+ Pro was updated to 4.6 today, and there are options in the app to turn on push notifications, which are all turned on, and it appears under Notifications in Settings. Same with Twitter.

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Answer 3

Gary Emery Author

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Nov 30, 2010 2:26 PM in response to Gary Emery

Bit of an update:

Twitter is telling me that "Push settings unavailable". I am guessing this problem is related. Really confused.

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Answer 4

Gary Emery Author

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Dec 1, 2010 1:17 AM in response to Gary Emery

Further update:

Well, I've basically narrowed it down to the router. I get push notifications at work when connected to the wifi there, but at home it doesn't work. I have already opened port 5223, and that didn't work at home. So not quite sure what to try next. I will check tonight whether the notifications work at home now that the push settings have been downloaded correctly. Fingers crossed.

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Answer 5

Gary Emery Author

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Dec 1, 2010 9:22 AM in response to Gary Emery

Well that really is weird. Push notifications now work at home. All I can assume is there were problems connecting to the push server to download an authentication key. When I connected on my work wifi I obviously got that key and now it works.

If anyone else has this problem I would suggest trying to connect to another wifi network. 3G iPads probably won't have this problem as you will get the key over cellular data.

Very weird problem, but my notifications are up and running.

Message was edited by: Gary Emery

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