iPhone hot, Battery draining fast, dataaccessd crashing repeatedly

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Level 1

59 points

iPhone hot, Battery draining fast, dataaccessd crashing repeatedly

I have been having problems where I find my iPhone battery has drained more quickly than normal, and I find it warmer than normal. Digging into it, I found that 'dataaccessd' and 'ReportCrash' are starting and stopping in the pid list. I am using a $2.99 iTunes Store program called System Activity Monitor to see the pids & CPU load. The CPU load is spiking every few seconds, which I guess correlates with the heat and battery drain.

I followed the recommendation below exactly with this afternoon's episode, and it is still running the processor and burning battery, looping through 'dataacessd' and 'ReportCrash' afterwards.

+Have you tried this simple tip?+

+1) Hit home button twice to bring up active applications+
+2) click and hold down mail until the red minus sign appears+
+3) click on the red minus sign to quit the application+
+4) hit the home screen and re-launch the mail application+

+This has always fixed my mail issues. Note restarting the phone does+
+not help, you need to do the above procedure.+

I also cycled power, and it came back up with dataaccessd still crashing & cycling with repetitive spiking CPU loads. I also turned 'push' off earlier today (Fetch New Data / Push -> Off), apparently with no effect.

I have the EAS profile installed per http://support.apple.com/kb/TS3398 with the DefaultEASTaskTimeout at 240. And it doesn't seem to matter whether the phone is on 3G or WiFi when this condition happens.

As usual, the "fix" was to delete my Exchange e-mail account and re-install it. After that, I don't see 'dataaccessd' and 'REportCrash' coming and going in the pid list. This "fix" works, but going through this procedure 3-4 times per week is getting old, not to mention the unpleasant surprise of finding my battery has unexpectedly drained when I need to use my device.

This is the first log entry (earliest) today at 13:39, when dataaccessd started crashing, before a slew of 4-6 entries per minute in the log directory on my Mac (after syncing) - see below.

Question - any ideas how to fix this ? It was happening before the latest iOS upgrades so I don't think the standard "reload the os" answer is the fix....

From: dataaccessd 2010-12-01-133956ssherrats-iPhone.crash

Incident Identifier: 23D8E941-7243-4C7D-BB52-F9641813E031
CrashReporter Key: bf083330b2bcfde06f73366c5025c8bc7d298440
Hardware Model: iPhone2,1
Process: dataaccessd [23]
Path: /System/Library/PrivateFrameworks/DataAccess.framework/Support/dataaccessd
Identifier: dataaccessd
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]

Date/Time: 2010-12-01 13:39:56.277 -0800
OS Version: iPhone OS 4.2.1 (8C148a)
Report Version: 104

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x00000000, 0x00000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x311de2d4 0x31165000 + 496340
1 libSystem.B.dylib 0x311de2c4 0x31165000 + 496324
2 libSystem.B.dylib 0x311de2b6 0x31165000 + 496310
3 libSystem.B.dylib 0x311f2d72 0x31165000 + 580978
4 libstdc++.6.dylib 0x301dea20 0x3019a000 + 281120
5 libobjc.A.dylib 0x319a2594 0x3199c000 + 26004
6 libstdc++.6.dylib 0x301dcdf2 0x3019a000 + 273906
7 libstdc++.6.dylib 0x301dce46 0x3019a000 + 273990
8 libstdc++.6.dylib 0x301dcf16 0x3019a000 + 274198
9 libobjc.A.dylib 0x319a14c4 0x3199c000 + 21700
10 CoreFoundation 0x314d07c2 0x31430000 + 657346
11 Foundation 0x31d16242 0x31cc4000 + 336450
12 DADaemonEAS 0x35d817e0 0x35d75000 + 51168
13 DADaemonEAS 0x35d88046 0x35d75000 + 77894
14 DADaemonEAS 0x35d83b22 0x35d75000 + 60194
15 DADaemonEAS 0x35d8968e 0x35d75000 + 83598
16 DADaemonEAS 0x35d80f7e 0x35d75000 + 49022
17 DADaemonEAS 0x35d7694e 0x35d75000 + 6478
18 DADaemonEAS 0x35d794ea 0x35d75000 + 17642
19 DADaemonEAS 0x35d85ab8 0x35d75000 + 68280
20 DAEAS 0x3430c2d6 0x342d1000 + 242390
21 DAEAS 0x3431bec6 0x342d1000 + 306886
22 DAEAS 0x3431cab8 0x342d1000 + 309944
23 Foundation 0x31cf6806 0x31cc4000 + 206854
24 Foundation 0x31cf6788 0x31cc4000 + 206728
25 CFNetwork 0x3465047e 0x34641000 + 62590
26 CFNetwork 0x346451f2 0x34641000 + 16882
27 CFNetwork 0x3464537a 0x34641000 + 17274
28 CFNetwork 0x346450e4 0x34641000 + 16612
29 CFNetwork 0x34645096 0x34641000 + 16534
30 CFNetwork 0x34645014 0x34641000 + 16404
31 CFNetwork 0x34644f92 0x34641000 + 16274
32 CoreFoundation 0x314867d6 0x31430000 + 354262
33 CoreFoundation 0x314585b0 0x31430000 + 165296
34 CoreFoundation 0x31457e54 0x31430000 + 163412
35 CoreFoundation 0x31457c80 0x31430000 + 162944
36 CoreFoundation 0x31457b88 0x31430000 + 162696
37 dataaccessd 0x00001ca6 0x1000 + 3238
38 dataaccessd 0x00001b38 0x1000 + 2872

Thread 1:
0 libSystem.B.dylib 0x31192974 0x31165000 + 186740
1 libSystem.B.dylib 0x3123c704 0x31165000 + 882436
2 libSystem.B.dylib 0x3123c174 0x31165000 + 881012
3 libSystem.B.dylib 0x3123bb98 0x31165000 + 879512
4 libSystem.B.dylib 0x311e024a 0x31165000 + 504394
5 libSystem.B.dylib 0x311d8970 0x31165000 + 473456

Thread 2:
0 libSystem.B.dylib 0x31166268 0x31165000 + 4712
1 libSystem.B.dylib 0x31168354 0x31165000 + 13140
2 CoreFoundation 0x31458648 0x31430000 + 165448
3 CoreFoundation 0x31457ed2 0x31430000 + 163538
4 CoreFoundation 0x31457c80 0x31430000 + 162944
5 CoreFoundation 0x31457b88 0x31430000 + 162696
6 Foundation 0x31cc88e4 0x31cc4000 + 18660
7 Foundation 0x31cc87fc 0x31cc4000 + 18428
8 AppSupport 0x309ee822 0x309e4000 + 43042
9 Foundation 0x31cc8242 0x31cc4000 + 16962
10 libSystem.B.dylib 0x311df886 0x31165000 + 501894
11 libSystem.B.dylib 0x311d4a88 0x31165000 + 457352

Thread 3:
0 libSystem.B.dylib 0x31166268 0x31165000 + 4712
1 libSystem.B.dylib 0x31168354 0x31165000 + 13140
2 CoreFoundation 0x31458648 0x31430000 + 165448
3 CoreFoundation 0x31457ed2 0x31430000 + 163538
4 CoreFoundation 0x31457c80 0x31430000 + 162944
5 CoreFoundation 0x31457b88 0x31430000 + 162696
6 Foundation 0x31cf15f6 0x31cc4000 + 185846
7 Foundation 0x31ccf192 0x31cc4000 + 45458
8 Foundation 0x31cc8242 0x31cc4000 + 16962
9 libSystem.B.dylib 0x311df886 0x31165000 + 501894
10 libSystem.B.dylib 0x311d4a88 0x31165000 + 457352

Thread 4:
0 libSystem.B.dylib 0x3118a68c 0x31165000 + 153228
1 CoreFoundation 0x3148f662 0x31430000 + 390754
2 libSystem.B.dylib 0x311df886 0x31165000 + 501894
3 libSystem.B.dylib 0x311d4a88 0x31165000 + 457352

Thread 5:
0 libSystem.B.dylib 0x311e09e0 0x31165000 + 506336
1 libSystem.B.dylib 0x311e0364 0x31165000 + 504676
2 libSystem.B.dylib 0x311d8970 0x31165000 + 473456

Thread 6:
0 libSystem.B.dylib 0x311e09e0 0x31165000 + 506336
1 libSystem.B.dylib 0x311e0364 0x31165000 + 504676
2 libSystem.B.dylib 0x311d8970 0x31165000 + 473456

Thread 0 crashed with ARM Thread State:
r0: 0x00000000 r1: 0x00000000 r2: 0x00000001 r3: 0x3e1a82e8
r4: 0x00000006 r5: 0x301dc989 r6: 0x001afa8c r7: 0x2fdfe1b4
r8: 0x001af560 r9: 0x00000065 r10: 0x33bb3910 r11: 0x00139890
ip: 0x00000025 sp: 0x2fdfe1b4 lr: 0x311de2cb pc: 0x311de2d4
cpsr: 0x00000010

Binary Images:
0x1000 - 0x1fff dataaccessd armv7 <cb2dfcefb43430f4550f0187890de64a> /System/Library/PrivateFrameworks/DataAccess.framework/Support/dataaccessd
0x23000 - 0x24fff dns.so armv7 <fcefecb2d5e095ba88127eec3af57ec0> /usr/lib/info/dns.so
0x2fe00000 - 0x2fe27fff dyld armv7 <06e6959cebb4a72e66c833e26ae64d26> /usr/lib/dyld
0x30122000 - 0x30177fff libvDSP.dylib armv7 <9365fc6cae1bff737257e74faf3b1f26> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib vDSP.dylib
0x3019a000 - 0x301e4fff libstdc++.6.dylib armv7 <53a6e7239c3908fa8c2915b65ff3b056> /usr/lib/libstdc++.6.dylib
0x3024e000 - 0x302fdfff WebKit armv7 <644a1c6120578f896bed7121307aa2af> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
0x30319000 - 0x30320fff libbz2.1.0.dylib armv7 <2989ea7a5cad2cfe91bd632b041d0ff4> /usr/lib/libbz2.1.0.dylib
0x30569000 - 0x3056afff CoreSurface armv7 <f7caaf43609cfe0e475dfe83790edb4d> /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface
0x30746000 - 0x3074ffff CoreVideo armv7 <2092d5deb6b234e04678b7c1878ccd81> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x30750000 - 0x3075bfff libz.1.dylib armv7 <fabaddbcbc8c02bab0261df9d78e0e25> /usr/lib/libz.1.dylib
0x3075f000 - 0x30761fff MobileInstallation armv7 <8e6b0d9f642be06729ffdaaee97053b0> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallati on
0x30792000 - 0x3079cfff AccountSettings armv7 <19c79f81d5d55fe2e6b618fcdc28258e> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
0x3079d000 - 0x307a3fff liblockdown.dylib armv7 <5bbd9b3f5cfece328f80c403a8805ce9> /usr/lib/liblockdown.dylib
0x30853000 - 0x30854fff DataMigration armv7 <babbc72d4d48325de147d5103d7bc00d> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x309e4000 - 0x30a16fff AppSupport armv7 <47c8055ac99f187174ca373b702ffa68> /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport
0x30a1d000 - 0x30a54fff Security armv7 <cd28e102950634ae7167ddee9c686d36> /System/Library/Frameworks/Security.framework/Security
0x30a5d000 - 0x30b0bfff QuartzCore armv7 <83a8e5f0033369e437069c1e758fed83> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x30c3d000 - 0x30c5afff AppleAccount armv7 <e3833276f8877499c8dd76b3b3d88501> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
0x30c7e000 - 0x30caafff DataAccess armv7 <6b9b5235b449335ce5c66d53f32004cd> /System/Library/PrivateFrameworks/DataAccess.framework/DataAccess
0x30d3c000 - 0x30d3ffff ActorKit armv7 <f5d038591e564646e9237a59c6c14293> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit
0x30d54000 - 0x30d61fff libbsm.0.dylib armv7 <0f4e595e6eb2170aceb729f32b5de8c2> /usr/lib/libbsm.0.dylib
0x30e16000 - 0x30e16fff liblangid.dylib armv7 <83e91e0930ee03bc33604f1a85ecf402> /usr/lib/liblangid.dylib
0x30faf000 - 0x30feefff libGLImage.dylib armv7 <a7c117c92607a512823d307b8fdd0151> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
0x3101d000 - 0x3101ffff CrashReporterSupport armv7 <30a5f1edcdb9ffe868a620199a4cbe12> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterS upport
0x31020000 - 0x3102cfff SpringBoardServices armv7 <137b75e19b2450c234dec88d538798ff> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServ ices
0x31077000 - 0x3115ffff libGLProgrammability.dylib armv7 <1f478a71783cd7eb4ae9ef6f2dcea803> /System/Library/Frameworks/OpenGLES.framework/libGLProgrammability.dylib
0x31160000 - 0x31163fff IOSurface armv7 <deff02882166bf16d0765d68f0542cc8> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
0x31165000 - 0x31276fff libSystem.B.dylib armv7 <138a43ab528bb428651e6aa7a2a7293c> /usr/lib/libSystem.B.dylib
0x31324000 - 0x31336fff PersistentConnection armv7 <cd2a699aa5036bdad0517603ba4db839> /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConn ection
0x31337000 - 0x31371fff IOKit armv7 <eb932cc42d60e55d9a4d0691bcc3d9ad> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x313fa000 - 0x3140dfff libmis.dylib armv7 <855aefc263c6c20e6cf8723ea36125a2> /usr/lib/libmis.dylib
0x31430000 - 0x31516fff CoreFoundation armv7 <01441e01f5141a50ee723362e59ca400> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x31517000 - 0x31519fff IOMobileFramebuffer armv7 <1040629f37795146c9dcac8ab1a868fc> /System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFramebu ffer
0x3151b000 - 0x3151efff CertUI armv7 <5f37446c6b65a8c38ab6233c2e33da66> /System/Library/PrivateFrameworks/CertUI.framework/CertUI
0x3151f000 - 0x3153afff DADaemonSupport armv7 <019523c36bd94fd3dd5a98bb110dc33a> /System/Library/PrivateFrameworks/DataAccess.framework/Frameworks/DADaemonSuppo rt.framework/DADaemonSupport
0x31549000 - 0x3154cfff CaptiveNetwork armv7 <a2af7147f5538d7669b14fa7b19b5a7c> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
0x3155c000 - 0x3167cfff CoreGraphics armv7 <2d7b40a7baca915ce78b1dd9a0d6433b> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x3167d000 - 0x3168dfff DataAccessExpress armv7 <6767a1e2afbc86a1ec63dd784f5d3677> /System/Library/PrivateFrameworks/DataAccessExpress.framework/DataAccessExpress
0x316cf000 - 0x31702fff iCalendar armv7 <6eb50e720d642f5ac510a36989b276b2> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
0x31703000 - 0x31705fff libgcc_s.1.dylib armv7 <e66758bcda6da5d7f9b54fa5c4de6da2> /usr/lib/libgcc_s.1.dylib
0x317f9000 - 0x3183cfff ManagedConfiguration armv7 <27ac7f05482a8aa9977150f34f9be6eb> /System/Library/PrivateFrameworks/ManagedConfiguration.framework/ManagedConfigu ration
0x3186b000 - 0x3187afff Notes armv7 <7d7a3d10a349471cd2757a479d131b31> /System/Library/PrivateFrameworks/Notes.framework/Notes
0x3187b000 - 0x31991fff libicucore.A.dylib armv7 <e7fbb2ac586567e574dc33d7bb5c4dc9> /usr/lib/libicucore.A.dylib
0x31992000 - 0x3199bfff WebBookmarks armv7 <9f1760206eaef20c605c5d98e45c823e> /System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks
0x3199c000 - 0x31a5dfff libobjc.A.dylib armv7 <aaf5671a35f9ac20d5846703dafaf4c6> /usr/lib/libobjc.A.dylib
0x31a7d000 - 0x31a8afff OpenGLES armv7 <a12565ffb5bb42e3019f1957cd4951d0> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x31ae0000 - 0x31ae3fff libGFXShared.dylib armv7 <3a385ed495379116abbe50bc8cd5a612> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x31b29000 - 0x31b52fff MobileCoreServices armv7 <54484a513761868149405df7fc29b5c0> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
0x31b58000 - 0x31b5ffff AggregateDictionary armv7 <71372c95d4af7af787d0682a939e40ac> /System/Library/PrivateFrameworks/AggregateDictionary.framework/AggregateDictio nary
0x31bcc000 - 0x31be1fff libresolv.9.dylib armv7 <ea156820997ae9a2baf664d0f79f18d7> /usr/lib/libresolv.9.dylib
0x31cc4000 - 0x31de3fff Foundation armv7 <81d36041f04318cb51db5aafed9ce504> /System/Library/Frameworks/Foundation.framework/Foundation
0x31e18000 - 0x31e63fff libBLAS.dylib armv7 <251c5ac7380802a16e30d827c027c637> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib BLAS.dylib
0x33856000 - 0x33884fff MIME armv7 <1989502ce4da514314647c6a0098d8e7> /System/Library/PrivateFrameworks/MIME.framework/MIME
0x33886000 - 0x3389cfff EAP8021X armv7 <36659ec2b9def7b5798a05327e369247> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
0x33c5e000 - 0x33ce7fff Message armv7 <69cb7cb1d1d7865fc04dc341544174b6> /System/Library/PrivateFrameworks/Message.framework/Message
0x33ce8000 - 0x342d0fff WebCore armv7 <d6bd9cf88ee82ab6b0e33e0ae1190772> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x342d1000 - 0x34341fff DAEAS armv7 <4d331bcf15c2b452aa3c02d21b99067a> /System/Library/PrivateFrameworks/DataAccess.framework/Frameworks/DAEAS.framewo rk/DAEAS
0x34342000 - 0x3436bfff ContentIndex armv7 <247576cb4f1ff8e92650ae3cb4973760> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
0x3438c000 - 0x343e5fff EventKit armv7 <037c4bb5e2529e6004d0e1f3d95a84cc> /System/Library/Frameworks/EventKit.framework/EventKit
0x343e6000 - 0x34405fff Bom armv7 <0f5fd6057bad5e1677869500d636821f> /System/Library/PrivateFrameworks/Bom.framework/Bom
0x344ea000 - 0x34623fff AudioToolbox armv7 <657b327f2ceee9f22f9474f2f9bddbe6> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x34628000 - 0x34628fff Accelerate armv7 <29dd5f17440bbb6e8e42e11b6fceda9a> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x34641000 - 0x34700fff CFNetwork armv7 <02fe0e30e54fffdcbbbd02e8cb812c3a> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x3471b000 - 0x3473cfff MobileSync armv7 <cff20dfe818febca9f3232426d59a42d> /System/Library/PrivateFrameworks/MobileSync.framework/MobileSync
0x34941000 - 0x34944fff ApplePushService armv7 <9d1eb7b11f0f146c941efbab2c055606> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService
0x34952000 - 0x3495afff MobileWiFi armv7 <b29d4c5e300ef81060e38f72bb583c02> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
0x3495b000 - 0x34bf5fff libLAPACK.dylib armv7 <2e77d87e96af938aacf0a6008e6fb89d> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib LAPACK.dylib
0x34bf6000 - 0x34c36fff CoreAudio armv7 <f32e03ee4c68f0db23f05afc9a3cc94c> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x35227000 - 0x3532efff CoreData armv7 <29b1ab7d339e42a6ff6923e54cf43e7b> /System/Library/Frameworks/CoreData.framework/CoreData
0x35336000 - 0x353dffff libxml2.2.dylib armv7 <b3d82f80a777cb1434052ea2d232e3df> /usr/lib/libxml2.2.dylib
0x353e1000 - 0x3548efff JavaScriptCore armv7 <3f2df600942dc72aad312b3cc98ec479> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
0x354b4000 - 0x354bcfff libkxld.dylib armv7 <854e82fe66feef01e54c7c8a209851ac> /usr/lib/system/libkxld.dylib
0x354fa000 - 0x3553cfff CoreTelephony armv7 <96d3af505b9f2887e62c7e99c157733e> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x3553d000 - 0x3558afff libsqlite3.dylib armv7 <55038e5c1d4d0dbdd94295e8cad7a9a4> /usr/lib/libsqlite3.dylib
0x35a37000 - 0x35a3cfff MobileKeyBag armv7 <cec3f3271fc267c32c169ed03e312d63> /System/Library/PrivateFrameworks/MobileKeyBag.framework/MobileKeyBag
0x35a95000 - 0x35a95fff vecLib armv7 <e53d234e808c77d286161095f92c58cf> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib
0x35bcc000 - 0x35bfbfff SystemConfiguration armv7 <3f982c11b5526fc39a92d585c60d8a90> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x35d62000 - 0x35d6efff GraphicsServices armv7 <0099670dccd99466653956bf918d667a> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x35d75000 - 0x35d98fff DADaemonEAS armv7 <a6c7e0fc1fbee8494bf605c5ec0bee6f> /System/Library/PrivateFrameworks/DataAccess.framework/Frameworks/DAEAS.framewo rk/DADaemonEAS.bundle/DADaemonEAS
0x35db1000 - 0x35e44fff ImageIO armv7 <5b5a294d4250eff866fdbf891b1e8b34> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x35e52000 - 0x35e85fff AddressBook armv7 <7c87e0175c8649d6832419da8a1cfac1> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x35f4a000 - 0x35f4ffff libMobileGestalt.dylib armv7 <5f73c7138ee1cb7103a98aec99f9ed88> /usr/lib/libMobileGestalt.dylib
0x35f86000 - 0x35fbcfff CoreText armv7 <b9b5c21b2d2a28abc47842c78c026ddf> /System/Library/Frameworks/CoreText.framework/CoreText
0x3607f000 - 0x3608efff MobileDeviceLink armv7 <8f2fc7e811bc57f7a09d7df81c329e1a> /System/Library/PrivateFrameworks/MobileDeviceLink.framework/MobileDeviceLink

iPhone 3GS, iOS 4, 4.1.2

Posted on Dec 1, 2010 3:49 PM

Reply

Answer 1

Jan 25, 2011 2:56 PM in response to sjsherratt

Hi,

i've same problems with the iphone from my girlfriend.
she had the ios version 4.2.1 and one exchange account. We disable only the contact sync, now it seems to be done. i think it is a 'old' problem, beginning with ios 3. thrus every update and backup syncing.
i don't think it is the right way, but i'm searching for the real problem. So i will responde here, when i found the problem.
Greetings
Felix

Reply

Answer 2

bcbrown2

Level 1

0 points

Feb 3, 2011 7:41 AM in response to duncan_wtal

I had never experienced the issues until moving to 4.2.1. This is becoming a major pain to have to delete my exchange account every few days and then re-add. Hopefully Apple will fix this soon but it doesn't even seem they even think there is a problem.

Reply

Answer 3

Feb 5, 2011 8:00 AM in response to bcbrown2

I'm having the same issues. I've had the setup with Exchange Active Sync for 10 months with no troubles on an iPhone 3GS and last weekend, I started experiencing the hot phone and rapid battery drain. I visited the Genius Bar and the "fix" was to restore the phone and start from scratch. After doing that and a full charge, the problem quickly returned. I've tried "push" and "timed sync", neither seems to change things. I returned to the Genius Bar a second time and they replaced my device. Seemed OK for a few hours...and then the same problem returned. On my third trip to the Genius Bar, someone told me I needed to delete and re-add my Exchange account. The problem still continues. Hopefully this is widespread enough that Apple will help find a fix.

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Answer 4

SPD_RCR

Level 1

4 points

Feb 5, 2011 7:21 PM in response to bmorganapple

bmorganapple, I am having the same issue on my 3GS iOS4.2.1
I visited the Genius bar tonight and they said to turn off Push.
All other obvious stuff is good (off).
Really hoping they figure out what is up and issue a fix.

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Answer 5

tjenks

Level 1

0 points

Mar 1, 2011 11:04 AM in response to sjsherratt

I just started having this issue last week on my 3GS with iOS 4.2.1. I am also finding that applications are crashing a lot and randomly. (My iPad is also having the crashing issue, but the battery is fine). I will try calling Apple and see if they say anything else.

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Answer 6

tjenks

Level 1

0 points

Mar 2, 2011 6:57 AM in response to tjenks

Just to follow up...taking the exchange account out worked. I have added it back and so far battery life seems to be back to normal and fewer random crashes. I wonder if some Exchange Server patch just came out and is causing this?

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Answer 7

ahonore

Level 1

0 points

Mar 3, 2011 10:25 PM in response to tjenks

dataaccessed crashing repeatedly here as well, only when syncing with Exchange Calendar, regardless of push/fetch setting. Disabling calendar on this account stops the crashes. Re-creating account doesn't help. Problems started 2 days ago. More info on the crash from iPhone console below, collected using Configuration Utility, in case it can help someone. I suppose Apple automatically receives crash dumps for their own applications through iTunes ?

Fri Mar 4 07:02:38 iPhone dataaccessd[24] <Warning>: EAS|Have an exception with no start date or exception start date. Results are undefined, event is <ASEventException: [(null)] [(null)] [(null)] [(null)]>: exceptionStartTime (null) isDeleted NO
Fri Mar 4 07:02:39 iPhone dataaccessd[24] <Error>: * Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFDictionary setObject:forKey:]: attempt to insert nil key'
* Call stack at first throw:
(
0 CoreFoundation 0x33ac0987 __exceptionPreprocess + 114
1 libobjc.A.dylib 0x3347b49d objc exceptionthrow + 24
2 CoreFoundation 0x33ac07c9 +[NSException raise:format:arguments:] + 68
3 CoreFoundation 0x33ac0803 +[NSException raise:format:] + 34
4 CoreFoundation 0x33a445e5 -[__NSCFDictionary setObject:forKey:] + 244
5 DAEAS 0x339df2cb -[ASEvent eventByMergingInLosingEvent:account:] + 974
6 DAEAS 0x339db2cb -[ASEvent eventByMergingInEvent:account:] + 46
7 DADaemonEAS 0x324665bb -[ASAgent(FolderContentsSync) _syncResultForFolder:newTag:previousTag:actions:results:changeIdContext:isIniti alSync:moreAvailable:dataclass:resultingChangeActionsForServer:pushedCalendarAct ions:rejectedServerIds:eventsWithPendingInvitationEmails:] + 2070
8 DADaemonEAS 0x324656cd -[ASAgent(FolderContentsSync) _wrapperSyncResultForFolder:dataclass:newTag:previousTag:actions:results:change IdContext:isInitialSync:moreAvailable:pushedCalendarActions:rejectedServerIds:] + 848
9 DADaemonEAS 0x32462121 -[ASAgent(FolderContentsSync) syncResultForEventsFolder:newTag:previousTag:actions:results:changeIdContext:is InitialSync:moreAvailable:pushedActions:rejectedServerIds:] + 60
10 DAEAS 0x339c6d59 -[ASAccount folderItemsSyncTask:completedWithStatus:error:newSyncKey:added:removed:modified :addedResponse:modifiedResponse:removedResponse:fetchedResponse:] + 960
11 DAEAS 0x339e7b41 -[ASFolderItemsSyncTask finishWithError:] + 1332
12 DAEAS 0x339f9ecd -[ASTask didProcessContext:] + 16
13 DAEAS 0x339faabf -[ASTask connectionDidFinishLoading:] + 650
14 Foundation 0x3364b80d -[NSURLConnection(NSURLConnectionReallyInternal) sendDidFinishLoading] + 68
15 Foundation 0x3364b78f _NSURLConnectionDidFinishLoading + 78
16 CFNetwork 0x30ca7485 ZN19URLConnectionClient23_clientDidFinishLoadingEPNS26ClientConnectionEventQueueE + 136
17 CFNetwork 0x30c9c1f9 _ZN19URLConnectionClient26ClientConnectionEventQueue33processAllEventsAndConsum ePayloadEP20XConnectionEventInfoI12XClientEvent18XClientEventParamsEl + 100
18 CFNetwork 0x30c9c0eb _ZN19URLConnectionClient13processEventsEv + 70
19 CFNetwork 0x30c9c09d _ZN13URLConnection24multiplexerClientPerformEP18RunLoopMultiplexer + 36
20 CFNetwork 0x30c9c01b _ZN17MultiplexerSource7performEv + 126
21 CFNetwork 0x30c9bf99 ZN17MultiplexerSource8performEPv + 8
22 CoreFoundation 0x33a767dd _CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION_ + 12
23 CoreFoundation 0x33a485b7 __CFRunLoopDoSources0 + 382
24 CoreFoundation 0x33a47e5b __CFRunLoopRun + 230
25 CoreFoundation 0x33a47c87 CFRunLoopRunSpecific + 230
26 CoreFoundation 0x33a47b8f CFRunLoopRunInMode + 58
27 dataaccessd 0x00001cad 0x0 + 7341
28 dataaccessd 0x00001b40 0x0 + 6976
)
Fri Mar 4 07:02:39 iPhone com.apple.dataaccess.dataaccessd[24] <Notice>: terminate called after throwing an instance of '
Fri Mar 4 07:02:39 iPhone com.apple.dataaccess.dataaccessd[24] <Notice>: NSException
Fri Mar 4 07:02:39 iPhone com.apple.dataaccess.dataaccessd[24] <Notice>: '
Fri Mar 4 07:02:39 iPhone ReportCrash[98] <Notice>: Formulating crash report for process dataaccessd[24]
Fri Mar 4 07:02:40 iPhone com.apple.launchd[1] (com.apple.dataaccess.dataaccessd[24]) <Warning>: (com.apple.dataaccess.dataaccessd) Job appears to have crashed: Abort trap

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Answer 8

Mar 5, 2011 1:08 PM in response to sjsherratt

Apple has posted this fix, which has been wprking for me for 6 hours now:
http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS3398/SignedDefault EASTaskTimeout.mobileconfig

I believe the posted fix changes the internal setting for how long the iPhone will try to connect to Exchange before giving up. The value is changed to 240, which I hope is not in seconds.

I have an iPhone 3GS that kept trying and trying and trying to connect to Exchange. It would get hot and kill the battery in 2-4 hours. Delete Exchange account, no problem. Turning off push helped for a week, then the problem occurred again even with push off. I bought a iPhone 4 (AT&T), same problem. Went back to the 3GS, starting with no apps and factory settings for the 3rd time, same problem.

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Answer 9

Jun 9, 2011 3:48 AM in response to sjsherratt

Hi,

I was suffering from this phenomenon with my 2g iphone for a very long time.

There is no fix for this...(Even in iOS 5), but in order to avoid it you either turn off push for your exchange account or just delete all your reoccurence meetings from your exhange calendar account.

Guy

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Answer 10

Aug 9, 2011 12:49 AM in response to sjsherratt

I have the same issue using just exchange account with contacts (no mail, no calendar). I found this post usefull http://www.google.com/support/forum/p/Google+Mobile/thread?tid=5058442512328222& hl=en

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Answer 11

Jan 5, 2012 5:29 PM in response to sjsherratt

Has anyone had this problem recently? Last week my barely a year old 3GS started running hot and would not hold a charge. I've been to the Genius Bar 3 times, but nothing has worked. I've tried restoring the phone, but it continues to run hot, especially when it is charging. When I was at the Genius Bar today, I was told it is a battery problem, though last week they told me my battery was fine. Anyone else find you get a different answer every time? Feeling frustrated and don't want to buy a new phone.

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Answer 12

Pagaille

Level 1

5 points

Feb 12, 2012 2:01 AM in response to janeewalk

yes janeewalk, it happens to me since some days now. Latest iOS, iPhone 3GS. This is the first time since I own my 3GS.

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Answer 13

Pagaille

Level 1

5 points

Feb 12, 2012 2:39 AM in response to Pagaille

For me it was linked to an incorrectly configured caldav account...

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Answer 14

ZZamboni

Level 1

10 points

Mar 21, 2012 12:02 AM in response to Pagaille

I had this problem since updating to iOS 5.1, and the cause was also a CalDAV account. However, this account had been working correctly before, so I guess there must have been a change in how iOS 5.1 processes the CalDAV protocol, which is now causing things to crash with my particular CalDAV server.

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Answer 15

Mar 22, 2012 11:53 AM in response to sjsherratt

I had the same problem. I belive I fix it by reseting the network settings:

1 - Tap Settings

2 - Tap General

3 - Tap Reset

4 - Tap Reset Network Settings

Hope it'll help some of you too.

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