You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bootcamp 3.2 Windows 7 Brightness

I am running Windows 7 on a new 11.6 MacBook Air and I just upgraded my Bootcamp to 3.2. Clicking the brightness buttons (fn + F1) causes the little brightness icon to come up and move up or down, but the actual screen brightness won't change and stays at 100%. I don't remember this happening before I upgraded (but the computer is brand new). How can I fix this.

MacBook Air 11.6, Windows 7

Posted on Dec 1, 2010 7:38 PM

Reply
143 replies

Nov 5, 2011 7:03 PM in response to pwhe23

Thanks for the response Griffin


I was thinking about giving that a crack but didn't have an adaptor handy so i shone a torch at my screen for about 10 minutes whilst furiously trying to work out where the cursor was. After that,I opened control panel>display settings and then cranked up the brightness. After the brightness was up, I ran an older version of Bootcamp which prompted me to uninstall Bootcamp altogether. When that was over, I just reinstalled that older version and now it runs great. Note to self: Don't perform Apple updates. (Previously had issue with 10.6.8 wifi aswell 😟)

Jan 3, 2012 6:07 AM in response to steve.kim

Steve, did this stay fixed for you? I tried this, restarted, and it worked. Later when I tried to tried to adjust the brightness, it was back to not working. I can adjust it with the Mac keyboard or using Power Options, but the brightness of the display doesn't change. I have confirmed UAC is still on "Never Notify".


So, please, can you confirm that your fix has continued to work for you rather than just being temporary? Thanks.

Jan 4, 2012 4:42 AM in response to thwap

Macbook Pro function key problem including keyboard light and screen brightness using Window7


Problem:
Function key stopped working


Reason:
Bootcamp.exe is not working


Solution:
Find Bootcamp.exe and activate it.
Computer/BOOTCAMP(C)/Program files/Boot Camp/Bootcamp.exe
Double click on the Bootcamp.exe = Function key works now


To make this permanent solution:
Mouse over Bootcamp.exe/right click on the mouse/Pin to start menu

Feb 16, 2012 4:54 PM in response to accretor

Great Collaborative Work! although :-(

After deciding to clean up / re-partition and reload . . .

I've tried everything above, the UAC thing, and some, and still am having the volume and screen brightness keys not functioning on the Windows 7 side of this place. The boot camp program shows up in my x86 program folder. When in the Control Panel Items, BootCamp is there as a blank page and when clicked, we get a 'application not found'.

When trying to re-install, the Windows 'Bootcamp' installation still comes up with the:

"Service 'KeyAgent' (Key Agent) failed to start. Verify that you have sufficient priveleges to start system services."

and the same comes up a few moment slater with "Service 'MacHAL' (Mac HAL Driver) failed to start . . . . "


Any suggestions and/or map to get me through this will be greatly appreciated !


Existing Conditions:

MacBook Pro 17" Late 2009 Model / 64-bit OS

MAC OSX Leopard, Boot Camp Assistant V. 3.0.4

Windows 7 Professional, Service Pack 1

Feb 20, 2012 8:02 PM in response to pwhe23

This worked for me:


In Windows7, goto Control Panel -> Display -> Change Display settings.


Look for the Advanced settings link

This will launch a new dialog.


Go to the GEForce tab. It's on my computer, so if its not on yours, sorry if this is not relevant.


Start NVIDIA Control Panel

Adjust Desktop Color Settings

There is a Brightness setting there that worked for me.


Hope this helps.

Jun 25, 2012 12:34 PM in response to pwhe23

Man!!! after having this problem ages ago and then somehow resolving it (who knows how I did it), I recently updated my nvidia driver from laptopvideo2go and: GAH it's back!!! It happened when I upgraded to 301.27.....about 2 weeks ago. And today, trying to update to the VERY latest (302.59) didn't fix it either.



I've read through the thread, and:



- booting by holding the alt key, DOESN'T FIX MINE.

- TRYING REPAIRING BOOTCAMP...lol, 'fatal error during installation'.....

- choosing windows as default boot option in windows bootcamp control panel settings, then restarting (and it goes directly to windows without even refit...interesting): NUP.

- then upon restarting I intended to try the alt key thing again but forgot lol, so I repeated the last step, and again: NUP.

- then restarting the MBA and trying the alt key thing again: NUP.

- try again: NUP.

- then trying the safe mode (networking) then boot back into normal mode idea: NUP.

- then trying the reset PRAM thing (and noting that i held it on bit too long so it restarted the mac twice, meaning i heard three 'mac' sounds, assuming that's ok and that it's just two PRAM zaps in a row): NUP. (also, this reset the setting in bootcamp to have windows as the default, so refit loaded up after the zapping.)

- then restarted and did alt to bypass refit thing: NUP.

- then I zapped PRAM again (this time four start-up sounds, one more than the Apple reccomendation, then RIIIGHt after the last one, holding on the alt key to IMMEDAITELY bypass refit and go straight into windows without refit: NUP, not even this insane little trick does it.

- Then, I booted into mac OS, to see if playinf around with brightness and then going back into windows would fix anything. First via refit back into windows, then back into windows bypassing refit. Result? NUP for both. (Also, I observe, unsurprisingly, that in mac os x brightness control works just fine...)

- Then, I boot into mac and keep it at a low brightness before going into windows, just to see if it changed anything (and again both with refit and outside it). Observation: the brightness level stays in refit, but when windows boots, it goes back to default full brightness (including the slider being all the way to the default top). it's like my nvidia display driver that I updated to, resets it and takes control of the brightness and interferes with what bootcamp is designed to do. and interestingly, when I go back to mac or even just refit afterwards, the low brightness is still retained in refit/mac, but windows always defaults to an unchangeable full brightness.

- So I concluded, that it MUST be the nvidia driver issue for me, because the problem happened RIGHT after updating my nvidia driver to 301.27 from an earlier version of the modified laptopvideo2go one. (which i can't remember, i THINK it might have been 268.09)....

- So: I uninstall the current driver from device manager. it is removed and the screen defaults to a fugly ultra-low resolution size. I restart windows. it automatically installs some driver, prompts me to restart, I restart, it goes back to normal reslution, I check what driver it installed, and, LOL went back to the same one, I guess cos it was still in the driver repositry.

- So, I now just override it with the 268.09 laptopvideo2go driver which is the last known (to me) working modded driver I was using that didn't interfere with the windows bootcamp brightness control. Result: gah it won't install, i remember that. with certain earlier versions of laptopvideo2go ones, it'd only work with 'have disk'. So, I go back to the DEFAULT bootcamp one, I extract the nvidia driver from WindowsSupport folder, install it, restart, and BOOM, IT'S BACK!



So: SOLVED. So for me, yes it was an nvidia driver issue. I hope this helps someone out there and that my testing confirms some things for others...



Conclusion: NO MORE UPDATING NVIDIA DRIVERS ON MY MBA WINDOWS 7. what's the point anyway. I can't even remember :). I don't do gaming so it's prolly not important for my needs anyway.

Jun 30, 2012 8:35 AM in response to pwhe23

i had the same problem. the problem is in the nvidia geforce 320m. i recently upgrade that, and i got this problem. is my solution:


http://www.driveridentifier.com/scan/download.php?item_id=46746379&scanid=7EFAA0 1ED1DA4755AEA66742AD3DE235&hardware_id=PCI%5CVEN_10DE%26DEV_08A0%26SUBSYS_00C210 6B


open that link, and download the driver nvidia (not Gigabyte) with version 8.17.12.8562 launch date: 2011-10-15


ps: this is for mac running win 7 32bits


hope this is useful

Jun 30, 2012 12:07 PM in response to riyan24

Is there a problem or inferiority with the default bootcamp nvidia 320M graphics driver anyway? why would you want to have the latest driver? are there genuine improvements anyone knows about?



Also, I might as well mention: I've had a lot of screen issues with my MBA in the last year: often, a "split screen" issue (one side brighter than the other), and that happening in mac os and refit too (so i tohught it may be a hardware issue), and screen spasms of colours and crazy stuff also occuring in one particular 'column' area on the screen...but i can't see anything now. maybe that was all nvidia issues..... 😮 if so, hope i didn't damage my screen.

Jun 30, 2012 12:25 PM in response to thwap

Yes you needed to update gpu drivers 95% of the time, for games definitely. Or to get full benefit of drivers improvements that Nvidia and AMD make. Apple's only give basic enable of the chipset. They are not good mature Windows drivers. Which were passed over to Apple probably. In the case of Windows 7, those were before Windows shipped and not updated in Boot Camp. 3.0 was Sept 2009, and drivers for Windows 7 improve.


Vista took a year just to get stable drivers after it shipped.


Windows 8 RP had beta and then the first stable gpu driver June 1-ish.


Damage the screen, nah, damage the gpu from lack of proper fan control, yes. Heat kills.

Jun 30, 2012 12:33 PM in response to The hatter

yes ofc for gaming, but for a non gamer like me (but intensive user resources-wise, YES), if the stock bootcamp driver from 3.2 looks fine, does the job of, well, displaying the screen :), why should I upgrade?



(are there speed improvements, chances of less crashes in programs)? I'm not aware of crashes due to graphics drivers on my MBA windows before so may be ignorant.



i'm just wary after my experiences above.



i aint upgraded to win8 yet, won't until rtm (always wait for rtm).

gpu? sounds worse :S

Jun 30, 2012 12:37 PM in response to thwap

graphic processing


as not


central processing


unit


I would not trust Apple's. And with drivers weighing in at 150MB - they use to be updated monthly - now they will be less often and just have the new changes for supportinig apps and game APIs.


What you do is your choice. Not having a backup or knowing how to restore is not an option probably.

Jul 13, 2012 7:59 AM in response to The hatter

I do mean gpu! like with apple's hardware, i'm sure it'd be harder to fix a fried gpu than the screen :S. i'm sure it's welded onto the mobo and all :rolleyes:


well that's interesting. sounds compelling. but here's what I did: I first tried something slightly newer than 285.62....285.79. this is cos it was the last one on the results page when I enter my 320M's PCI/VEN and SUBSYS gobblygook. thought maybe it's close enough and maybe it means 285.62 isn't compatible...(but i think it is cos I've compares landing pages for the same number from diffeent search pages and it looks to be the same identical html page and thus installer. certainly hope so.....)


Ok so I did the usual modded copy .inf over and ran the setup.exe, unticked unapplicable physx processor stuff etc, and when installing the driver, the screen went bazurk with extremely bright and colored distortion patterns all over it, then it was getting worse, it went to black and white only....I naturally smacked my gob and turned the thing off immediately. (how is that NOT going to damage the screen??? i guess i don't know anything about LCD pixel/screen technology..)


upon restart, some dlls had still not been installed (control panel) but it seemed functional anyway, it nearly made it. ANYWAY, this driver STILL has the issues: split brightness screen (thank goodness that was just a driver issue), and, although brightness dimming worked in the first session, after a second restart it then stopped working.


still wanting to give these modded newer nvidia drivers a go though, I then tried 285.62....result: ok, it installed ok, then prompted to restart, then, I was looking away, but at some point in the restart process, crazy distortions happening again. getting used to this now, i enjoyed it for 2-3 seconds, acknowledging that it was admittedly a pretty cool and entertaining trippy light show. then, aw, time to stop potentially causing PERMANENT damage to the screen now. OFF!


then upon turning on again, split screen right from refit, and eveyrthing working in this first session (like before), then restarted to expect things to NOT work from the second session onwards, but oh, screen all black and windows booting just stuck somewhere in blackland, interesting, ok OFF again, yep split screen in refit, windows boot ok this time, and ok screen brightness control working from second session onwards. then tried a third session to see if it would sustain, but oh, upon restart, mysterious (but boring after 10 seconds) blackland again. and additionally, one big flaw I'm noticing is windows 95 graphics-esque 'ripple' effects like it's 16-bit color or something.....hmm, definitely superior to apple's driver </s>.


so i can only HOPE i haven't damaged any hardware and have reverted back to trusty, safe, perfectly FINE apple-provided driver.


oh but there's more to report: the split screen has stayed on after the apple driver installing, and i was noticing little screen flickers in weird places ....at first...so this builds an even stornger case just to NOT MUDDLE WITH THE MBA WINDOWS DRIVERS.


so - i aprpeciate your knowledge, but in this case, apart from trying every driver version from the hundreds and finding one that doesn't bring drawbacks from the apple one, it's a case of "if it aint broken, don't fix it".


Hope this helps someone else out there, at some point. just stick to the apple driver, for goodness' sake. And for me, some time I'll try uninstalling the driver repeatedly to se if that flushes the system of the split screen thing once and for all.

Bootcamp 3.2 Windows 7 Brightness

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.