Apple Wireless Keyboard Not Pairing With Either Of My Macs! HELP

Same thing here, I changed the batteries and suddenly nothing works to connect. The keyboard shows up as "xxx's keyboard", when I try to connect it just reports "the device is refusing the pairing attempt", and thats it.

From the feedback it seems that the keyboard has a memory, which we need to reset, this is inside the keyboard itself, but how is this done.

Are Apple trying to say that if you buy a keyboard you can ONLY use it with one machine, and if it stops working with that machine, buy another one?

I have wasted several hours now, I am writing this on a friends laptop because I don't have a keyboard.

<Edited by Host>

Hello Sam:

Try resetting the SMC (instructions in knowledge base articles). Sometimes that works. If that does not work, delete the KB in system preferences, and restart. The setup assistant should open and begin pairing process.

Barry

Barry,

This seems to be the standard response, it doesn't work. Can we get a genuine fix for this.

< Edited by Host >

I just have the same problem a few days ago. After searching on internet, there is a very simple way to solve the problem.

While setting up the connection for your keyboard, search by "Any devices" (don't choose "keyboard". In the option, choose the one that allow you to input passkey manually. Input "0" when prompt for input passkey. Thus, when the mac and keyboard try pairing, it will prompt you to input "0" on your keyboard. Do so and you will get it done.

Hope this can help.

Here is further very useful information (especially at the end of the page)

http://support.apple.com/kb/TS3048#8