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AirPlay not working with my home wifi, but is fine at work. Suggestions?

I have a new AppleTV, fully updated with the latest updates. I also have an iPad, fully updated with the latest OS. I have done all of the required steps to login with my Apple ID, etc. Home sharing is on.

But the ATV does not detect the iPad, and the iPad does not detect the ATV. When I play a video on iPad, the airplay logo does not even appear in the control bar. The ATV does, however, connect to the wifi no problem and download direct from itunes/netflix etc.

To try it under different circumstances, I took the ATV and iPad to my office and set it up with an HDTV there. AirPlay worked flawlessly.

This leads me to believe the problem must be the wifi. In terms of internet at home, I am using a Time Warner RoadRunner internet package with a Netgear N150 wireless router.

Any suggestions?

iPad / ATV, iOS 4

Posted on Dec 2, 2010 8:10 AM

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7 replies

Dec 17, 2010 8:18 AM in response to FERLESSI

Not sure if this will resolve your problem but I had same problem. The airplay button would not show up on my iOS devices particularly my iPhone and I noticed the remote app was not working correctly also. For airplay and the remote app it wax a hit or miss the later being the most. The thing was my remote app usually never acted up before but than in remembered that I recently changed my router from an Apple Express to an Extreme. I had my Express set up in manual mode and I selected channel 11 manually. But when I set up the Airport Extreme I left the router in the default mode of "automatic". Upon changing the Extreme back to manual and selecting my own channel, everything has been great! So if most of you are like me and live in an Apple ecosystem and have Apple routers you may want to make sure the router is not set in automatic. I believe this to be what is causing problems.

Dec 2, 2010 8:17 AM in response to FERLESSI

Make sure all of your devices at home are actually connecting to the same network. The numbers in the IP addresses should be the exact same before the last dot. Also, some non Apple routers can do certain things to block what AirPlay uses to connect. Some have reported turning off QoS made it work for them. You could also try just rebooting your router by unplugging it.

Dec 2, 2010 8:32 AM in response to newagemac

Thanks for the comments. They were all connecting to the same Wifi network, but I will double check the IP addresses on ATV etc when I'm home tonight. I will also try a router reboot (as well as borrowing an Airport Extreme router from the office as a 'control'). Can you tell me what you mean by "turning off QoS"? Thanks again!

AirPlay not working with my home wifi, but is fine at work. Suggestions?

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