Previous 1 2 Next 18 Replies Latest reply: Jul 4, 2014 11:18 AM by moriah51312
Rottsko Level 1 (0 points)
hi, i was wondering if anyone else's iphone 4 just blacked out on them. by "blacked out", i mean, no home screen, no power, and all the buttons are unresponsive. i hit the home and power button a thousand times and the phone never turned back on.

eventually, i held the home and power button and the phone powered on. this has happened to me twice since the 4.2 upgrade. anyone else had this happen to them?

Windows XP
  • sn4p2k Level 4 (1,215 points)
    to be honest these are the solutions that may or may not work..

    first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

    if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one.
  • bradyall Level 1 (0 points)
    Yes, this has happened to me about 4 times. It seems to fix it when I plug it back into my computer and stnc it, but it is very annoying when I am not by my computer.
  • sinteniki Level 1 (0 points)
    my iPhone 4 just had a same problem .. and FIXED with this step. Thanks
  • Level 6 (11,040 points)
    My Iphone 4 just did the same thing! And i totally freaked! But thanks for the advice on how to get it rebooted! It started right back up!
  • reese125 Level 1 (0 points)
    This just happened to me this morning for the first time.

    I went to pick up my phone from the table off of a full charge over night and nothing. No power or anything.

    I did the home screen and reset button up top for 15 seconds and it came back on. I hope this is not a continuous trend.

  • Rottsko Level 1 (0 points)
    it ***** this is happening but i'm glad it's not just me. i wonder if apple knows about this and if 4.3 will fix it or if this is just a hardware issue...
  • pepsiracer24 Level 1 (0 points)
    This has happened to me a few times. And it wouldn't turn back on until I plugged it in. It happened for the final time this weekend. Come to find out my battery crapped out. Only will turn on when plugged into the wall and then it had no signal or wifi, so I wiped out the phone, but it won't stay turned on long enough on the computer to restore.

    So apple is sending me a new phone. Which is on the FedEx truck right now to my place.

    Beyond frustrating for a phone that's less than 6 months old. Heck, when I had my 3GS I had to get it replaced after 2 weeks because of a software issue that was unfixable.
  • Michael Battenfield Level 1 (135 points)
    Add me to the list:

    Just played a game on my iPhone 4 (16GB, purchased in September) called "Infinity Project". After I finally got "killed", I quit the game. All was well, but when I was going to set the phone down, I bumped the safari icon. As it launched, I hit the home button and the phone went black - period. It would not respond to ANY keys or buttons being pressed.

    I tried to force reboot - holding the home button and power button. I held for a good 10 seconds and nothing happened.

    I tried again - still nothing.

    On the last try - after holding the button for the count of 27 (Yes, I was counting...), the white apple boot screen came up... phone seems to be working now...

    So what happened? Any ideas? Is this cause for concern?

    iOS 4.2.1
    iPhone 4 (16GB)
  • iPhoneYuKay Level 1 (0 points)
    My old 3GS did this sometimes, holding power + home did nothing but plugging the charger in powered it back on. Battery was near enough full at times.

    I never did find out why it happened.
  • ak-27 Level 1 (0 points)
    same happened to me as well. this post helped me to restart the phone.
    Thanks guys.
  • Maarten Van Den Hoek Level 1 (15 points)
    happened twice to my iphone 4 (running on IOS 4.2 almost since I got it end of lat year).

    last time: today.

    "holding the sleep/wake button and home button for 15 seconds until you see the white apple logo" is what worked for me... although I would like to know what is causing this... never had the issue on my old 3G..
  • CleverTexting Level 1 (0 points)
    Hi Reese,

    Saw your comment on CleverTexting English. Would like to know what is the exact difficulty you are facing? What model of phone is it?

    Also we have updated the description as you suggested to include how does one go about using it. Let me know if that helps now. The App was only uploaded yesterday, so every feedback helps.

    Had some difficulty finding you.


  • Rajshk18 Level 1 (0 points)

    OMG...The samething happened to me just now. I wanted to cry as it is my first iphone. The solution works- hold the home and lock button till the apple appears...



  • rapatter00 Level 1 (0 points)

    Hello Everyone,

    I apologize but I had a specific question for merged content 1 and have no idea of another way to contact this person. I have spent hours with apple tech support to no avail. I read an old blog he was posting in and seemed to be "the man" or "woman" (MC1 just sounds like a male name.. haha) on ATVs (apple tvs). I cannot get my ipad mini or iphone 5 to mirror of even airplay with my ATV 3 after just taking it to the family room of my house and hooking it up down there for just a few minutes. No matter what we have tried, I mean every thing, I have a pretty extensive network of multimeda equipment, but i have taken it down to just the ATV and luck. I cannot get that icon to appear and we have tried it all. I  can however use it as and audio output source... If you or anyone else (just PM me or send me to the propler spot please!). feel free can offer any assistance in finding a solution I would be very appreciative. I know I can just trade it in for a new one but it might not fix the problem. Once again my aplogies to everyone on this blog. If there is a way to PM a specific bloggist, please let me know this is the first time I have done this and hopefully the last!


    Good Luck with your troubleshooting everyone,


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