Grey page on Safari

Question

Level 1

5 points

Grey page on Safari

I was using Safari when the entire page suddenly went grey below the address bar. I can type in a new address and it will open, but the new page is also grey. Cannot scroll up or down or select anything on the page to link to. No problem with any of my apps. Can get live connection to USA Today & other publications via internet with no problem, but if I go directly to Safari, I get the grey page. Any ideas?

iPad, iPad

Posted on Dec 3, 2010 10:39 AM

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Answer 1

Dec 3, 2010 10:52 AM in response to Briarwood

HI and welcome.....

Tap Settings on your Home screen then tap Safari. Clear the History, Cookies, and Cache.

Restart your iPad. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.

Try Safari.

Carolyn 🙂

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Answer 2

Briarwood Author

Level 1

5 points

Dec 4, 2010 7:30 PM in response to Carolyn Samit

Thanks, Carolyn. Actually the problem resolved itself yesterday. I don't know whether I did something to correct it, or whether it was just playing a game with me. Anyway, thank you for taking the time to respond.

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Answer 3

Dec 6, 2010 7:48 PM in response to Briarwood

I have had this greyed screen occur twice now since updating my OS. Both times I was typing in the search bar area of Safari - after hitting search the keyboard stays up, google is dark grey - looks like it is selected to copy - and I can not touch anywhere on the page to make it ungrey. Back button works, but previous pages are grey also. New page is inoperable.

If I have to clear the cache and reboot every time this happens - I will not be very happy. :<

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Answer 4

Jan 1, 2011 7:02 PM in response to Carolyn Samit

Hi,

I have experienced the same problem. I have cleared the History, Cookies and Cache.
I restarted my ipad and tried safari, and the problem was not fixed ...

Is this to happen often? Does anyone know any other way of solving this?...

cheers

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Answer 5

telstar

Level 1

10 points

Mar 25, 2011 6:51 AM in response to Briarwood

I've experienced the same problem twice now with an iPad 2. Both times it happened while browsing Yahoo Finance discussion forums, though I'm not sure if there's anything on those pages that would have triggered the problem, or if it was just random.

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