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iphone 4 cant connect to itunes or app store! Help!

my iphone 4 has not been able to connect to itunes or the app store since latest upgrade 4.2.1... a msg pops up sometimes and says cant connect to itunes... other times it shows a window that says cant find itunes on your computer (which is odd cause its a phone!) and has a button to download itunes--what?....... HELP!

macbook, Mac OS X (10.6.5), iphone 4

Posted on Dec 3, 2010 11:54 AM

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3 replies

Dec 3, 2010 12:28 PM in response to ebest2000

to be honest these are the solutions that may or may not work..

first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one.

iphone 4 cant connect to itunes or app store! Help!

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