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Apple Optical Drives Very Poor.

I'm just so very annoyed about the magnitude of discs I've had to chuck. Apple optical drives are certainly crap.

The disc can’t be burned because because communication between the computer and the disc drive failed (error code 0x80020022).

Apple optical drives seem to be of very poor quality. Has anyone had great success with them? I'm very curious to find out. Maybe I'm the exception.

MacBook White 2.1GHz Duo, Mac OS X (10.6.5), 6Gig Ram

Posted on Dec 3, 2010 5:04 PM

27 replies

Aug 12, 2018 1:02 AM in response to First Magus

Maxell, memorex, Verbatim and others who's names escape.

Mostly DVD's as data backups. I average about 1 burn for every 5 failures.

This is not my first experience with these drives and a quick google search brings up a lot of problems. I wish Apple would stop pulling a Microsoft and admit that the drives are terrible.

It's just one of those things and if I don't word myself carefully my posts get deleted.

Yawn, will have a new drive installed next week.

Aug 12, 2018 1:02 AM in response to Templeton Peck

I never said they made them.

MATSHITA DVD-R UJ-867

matshita drives are crap. Apple should know better.

You guys need to lighten up, someone says something not so friendly but on point about something Apple can and SHOULD improve on and it's like someone spit in your God's face.

Or the post simply goes away. And the poster is banned etc.

<Edited by Host>

Aug 12, 2018 1:02 AM in response to Templeton Peck

That's great! And in all honesty I'm happy for you. <=== Note: No sarcasm

There's two point here. The first is that any Google search will prove that any thinking person that these drives have a higher than normal malfunction issue. Maybe 80% of the drives are fine, but that number should be higher.

The second point is the interesting one; The absolute inability of certain persons to believe that Apple can do something wrong. Steve Jobs and Apple are people. They make mistakes, they deny there's been mistakes made, usually folding only after class actions have been filed.

Apple still has a way to go before they're almost perfect but as long as the Apple Gestapo are there with their "I've never had that problem", "That's not Apple's fault", "I don't know what you're talking about", (With fingers in ears) "I can't hear you!".

Not to mention the ever popular move of deleting posts and banning users.

Apple is so fricking close to being the best thing out there. They're so far ahead of Microsoft already. But the attitude has cost them a lot of customers. Their lack of interest in listening to the consumer.

They're great at predicting what the consumer will want, I'll give them that, but that doesn't mean they LISTEN.

I'll end it here. I'm under Apple Care so it's no sweat for me but I had to say something, as everyone should.

iBook G4 sound balance issue... never resolved.

MacBook White stains easily... Apple says we all have dirty hands

MacBook White casing cracks... Apple says we don't know how to open and close our laptops

Keyboard letters wearing off... Apple says we have unusual, natural body oils

Defective main-boards... Apple says plenty, none of it productive until finally a recall was issued

iPhones, poor reception... Apple says we're holding them wrong

And for every such statement their are people here standing with Apple saying we're all stupid. Maybe we're not cattle and like to think for ourselves. But as long as you guys keep collecting those shiny, blue 'Top User' (lol) Apple Points you'll stand by your man.

"I said "Good day sir!""

Aug 12, 2018 1:02 AM in response to Templeton Peck

This is funny... I just this minute found a new crack in my MacBook. I'm looking at the front of the thing every day and I can tell you it's a brand new crack on a MacBook that hasn't moved in days and I live alone so no one else could have touched it. So it just appeared. Now to Apple's way of thinking this happens because I looked at it too hard OR my astrological planet is in the wrong phase, but certainly not their fault. Oh, wait... they retracted that one and admitted blame.

Message was edited by: krbusby

Aug 12, 2018 1:02 AM in response to First Magus

Disk Utilities and yes, I've tried every kind of disc I can find under the sun and burn speeds etc. The only thing I can't confirm is CDR's because I never use them nor do I have any.

< Edited by Host >

Aug 12, 2018 1:02 AM in response to a brody

Thanks man, some useful information there. But we're way past what's wrong with my drive. I'll let Apple fix it.

I know and said that Apple is a great company, I think I even said they can be almost perfect with a little more effort. Nothing anyone can say will change the fact that Apple has acted very poorly in some cases, which I've noted, and the optical drives, based on my own and my friends and acquaintances and users posting issues at "The Mac Geek Guides", are of poorer than Apple's usual standard of quality.

<Edited by Host>

Aug 12, 2018 1:02 AM in response to a brody

Wow. All I can say to that is read my posts. Very clearly stated that I've tried several manufacturers, speeds and only quality software. So no, it's not an end user issue and the Mac Geek Gab by Mac Observers is highly professional. http://www.macobserver.com/

Aug 12, 2018 1:02 AM in response to a brody

You really don't say anything new, do you. We've all moved on. You may have the last word, no matter how redundant so reply to this post then move on to something else. You haven't made a new point since you first started flapping your gums.

Aug 12, 2018 1:02 AM in response to a brody

OMG dude!

Ok, ok you win! You are a dead wrong about everything in your last post but ok, ok! Can you get on with your life now. How many last words do you need.

Yes, you've managed to annoy me to the point where I will never bring up anything but pleasantries to Apple because you just won't use your head and listen to reason. I have never seen anyone type so much that says so little.

You win! I'm out!

I've moved on to a real Apple forum where people speak their minds and issues are resolved and no one is censored. Sheesh!

Aug 12, 2018 1:02 AM in response to a brody

Every time I give you the last word you hit me with more flame bait. I guess that's how this is supposed to work.

It's quite simple. I've been very clear. I am under Apple Care so I don't give a rats bum about my drive because I get a new one for free. This is my second Apple product, btw, that had exactly the same brand of drive fail, but that one had no Apple Care.

The jest of the forum topic has long since been about the truth and the people who can't help themselves but deny the truth.

Deny it all you want... the drives are of less quality then Apple usually puts into their products. Denying this would be like acting as if I were the first person to bring up White MacBook cracks.

I find you attitude completely unhelpful and you have contributed zero information to the subject.

Flame away, you just look kind of pathetic now.

Dec 4, 2010 1:03 PM in response to Community User

Don't think of a Google search as really that revealing in these issues. Many people use Matshita drives without any issue. Many people have no cracks in MacBooks. If you read my user tip here you'll find that no matter how you really survey the net, you have only seen the tip of the iceberg:

http://discussions.apple.com/thread.jspa?threadID=1496670

Where I say:

"Polls asking for a feature to be added/removed are generally frowned upon, as well as polls about various apparent defects and their propensity. You are only addressing less than 1% of the Apple using population here.

Such polls would not be very scientific even if they are carried out for long periods of time. Long threads may appear to act as polls, and may violate terms of use. If you see such a thread and wonder why it hasn't been locked or deleted, you are welcome to ask that in Discussions Feedback, or click on "Report This Post" at the bottom right corner if available."

So instead of trying to guess if you have a systemic failure, try to see if you can fix the issue that you have present.

http://bits.blogs.nytimes.com/2009/04/17/apple-tops-pc-customer-service-rankings /

And you don't get to be most valuable PC company by market cap by producing a shabby product:

http://tech.fortune.cnn.com/2010/09/23/apples-market-cap-hits-262-88-billion/

So something is very strange here. Let's try to solve your problem, and stop trying to pin the blame on Apple.

CD issues are industry wide, because there are a lot of really bad media out there, as well as drives that easily break down. See my FAQ as to the possible causes for failure*:

http://www.macmaps.com/cdrfailure.html

- * Links to my pages may give me compensation.

Apple Optical Drives Very Poor.

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