Upgraded to 10.6.5, now Painter IX won't start

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Upgraded to 10.6.5, now Painter IX won't start

In order to install the new iLife package, I had to be at 10.6.3 or higher, so I went to 10.6.5 (from 10.5.8). Then I installed iLife.

Everything seems to be OK, except for Painter IX, which is my major non-Apple software on my macbook. It tries to start, bounces off the dock, I see popups that says it's initializing, but then it stops bouncing and the little white dot disappears. That's it.

Any ideas?

MacBook 13", Mac OS X (10.6.5)

Posted on Dec 6, 2010 5:08 PM

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Answer 1

etresoft

Level 9

56,662 points

Dec 6, 2010 5:11 PM in response to Disassociate

Those older versions of Painter aren't very stable. I think you will have to upgrade. Painter 11 seems to launch fine for me, but I haven't really used it extensively for some time.

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Answer 2

Disassociate Author

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Dec 7, 2010 10:33 AM in response to Disassociate

After poking around on the Corel site, I found a fix here:

http://corel.custhelp.com/app/answers/detail/aid/760231/kw/Uninstall/p/19%2C153/c/293%2C294/rid/166

Interesting, because it gives a little insight into the install/uninstall process under OS X.

Anyhow, now I have Painter IX.5 up and running.

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Answer 3

etresoft

Level 9

56,662 points

Dec 7, 2010 11:10 AM in response to Disassociate

Disassociate wrote:
http://corel.custhelp.com/app/answers/detail/aid/760231/kw/Uninstall/p/19%2C153/c/293%2C294/rid/166

Interesting, because it gives a little insight into the install/uninstall process under OS X.

Applications are supposed to provide uninstallers to do this for you. Corel's uninstall process is very easy. Many packages are much more difficult and often don't provide installers.

Anyhow, now I have Painter IX.5 up and running.

Good. You should still look into Painter 11. It seems much more stable than the older versions.

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Answer 4

Disassociate Author

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Dec 8, 2010 2:40 PM in response to Disassociate

Thanks for the note. The upgrade is only $149, but now's not the time. For what I'm doing at the moment, IX's just fine.

BTW, how do I mark this as "Resolved"?

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Answer 5

etresoft

Level 9

56,662 points

Dec 8, 2010 4:32 PM in response to Disassociate

Disassociate wrote:
BTW, how do I mark this as "Resolved"?

There should be two little links at the top of the window to mark it as "still not answered" or "answered".

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Answer 6

Disassociate Author

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Dec 9, 2010 11:32 AM in response to Disassociate

Ah, got it! Gracias.

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