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iOS Developer Program - Company Name (Unicode)

Hi,

while trying to complete the registration for the iOS Developer Program I am encountering a problem. The name of my company includes a German "Umlaut", which isn't picked up correctly.

I am aware that other companies like the "Green Chili Games UG (haftungsbeschränkt)" are able to use their unicode company name, but I just can't figure out how they entered it.

Any advise? Your help is greatly appreciated.

MacBook Pro, Mac OS X (10.6.5)

Posted on Dec 7, 2010 4:58 AM

Reply
3 replies

Dec 7, 2010 10:46 AM in response to JP5729

Hi JPS, and welcome to the Dev Forum!
JP5729 wrote:
I am aware that other companies like the "Green Chili Games UG (haftungsbeschränkt)" are able to use their unicode company name, but I just can't figure out how they entered it.

I don't think I've ever encountered an Apple web form that didn't use an international char set such as UTF-8. In attempting to replicate your problem, I opened up a Dev Program application, chose Company, and continued to "Enter your company information". Then I pasted "beschränkt" directly from your post into the Company Name field, and added a 'ü' (U+00FC) by double clicking in the Mac Character Palette like so: "übeschränkt".

At what point should I see the problem you're experiencing? Should it show up when I enter the characters into the Company Name field, or not until later when I review the saved data? Can you describe what you're doing to enter the text?

Note the instructions on this page include the following:
Please ensure that the information you provide for your Company Name and Address exactly matches the business documents you have for your legal entity.

This wouldn't be possible without full international char set support, and I doubt there's any special trick to it. Do you have a similar problem with any other web forms?

\- Ray

Dec 7, 2010 2:27 PM in response to RayNewbie

Hi Ray,

First of all thanks for your effort!

RayNewbie wrote:
At what point should I see the problem you're experiencing? Should it show up when I enter the characters into the Company Name field, or not until later when I review the saved data? Can you describe what you're doing to enter the text?


Let clarify the problem:
Entering "haftungsbeschränkt" in the Company Name field works fine, but during the step "Review your enrollment information and submit" the name suddenly appears as "haftungsbeschr�nkt".
There has to be an issue in the process of saving the data.

Any suggestions?

Dec 8, 2010 3:27 PM in response to JP5729

JP5729 wrote:
Entering "haftungsbeschränkt" in the Company Name field works fine, but during the step "Review your enrollment information and submit" the name suddenly appears as "haftungsbeschr�nkt".

Ok JPS, I see the problem now. I started an application to enroll a company named Münchkins. That string was accepted on the "Enter your company information" page, but was displayed as M�nchkins on the "Review your enrollment information and submit" page. Moreover when I went back to the first page, M�nchkins had replaced Münchkins in the Company Name field.

The HTML source shows the � symbol (65533) is in the file, so this isn't a problem with your browser's Text Encoding setting.
There has to be an issue in the process of saving the data.

I don't think we can say where the char is breaking. It might be a limitation of the text field used in that form. I don't know anything about how entry of extended chars should be handled in a web form. I think some pages might use JavaScript, but just guessing. I'll bet one of the other developers here knows chapter and verse. But without doing more research I don't know whether or not there's anything more you can do at your end (Oh.. I guess I can say one thing: Typing Münchkins doesn't work!).

I might be tempted to try and submit the form with the � and see what happens. If the software accepts it, maybe it will get someone's attention. Else maybe use an ASCII equivalent and contact the Dev Program people to correct it. Here's a link to the "Contact Us" page: [http://developer.apple.com/contact>. Based on my experience, someone will get back to you right away for this kind of problem. There's a link to a phone no. on that page too.

\- Ray

iOS Developer Program - Company Name (Unicode)

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