I bought Apple MBP 13 inch mid 2009 in USA on 15-4-2010, used this rarely as I also have Ibook G4 bought in early 2005 again in USA which still works absolutely fine (except that it has OSX tiger).
In Aug 2013 started with blue screen, repeated self-restarting later MBP went dead , I called apple customer care n did diagnostics was not helpful. I was directed to go to authorized service Centre, Stormfront. I had to go long distance to give my MBP for testing and repair, week later was informed the top case needs replacing (cost £250). Few days later was told the may be the logic board replacing (cost £285), but can’t guarantee the work beyond 90 days.
I took it to Apple store, Trafford Centre, same story but price was different ( Top case £129, & logic board £350) but can’t guarantee the work beyond 90 days.
I told them at the Apple store, Trafford Centre, that I have an over 9 year old Ibook G4 which is still working great and there seem to be a manufacturing issue with these MBP, can Apple do it at a subsided or discounted price. I was told there are no such reported issues with these MBP and no recalls have been made and hence if I wanted a repair I have to pay a total of 490 pounds for the repair.
After reading these posts, I lknew it will be a waste hence didn’t get it repaired.
It’s a pity that Apple, claims that they are very proud of their products being high quality but doesn’t recognize the genuine fault (on these models) reported by its loyal customers who have paid a hefty price.
They should recall these models and replace with a new one for reasonable price if not for free.
Its shame that I can’t take this matter to court (including the available evidence from this posts here and also both of my laptops to show to judge) because I was told by Apple staff here that my purchase was not made in UK.
Hope one day Apple acknowledges (either by themselves or by court action by someone else) their production/design fault with these MBP and reasonably compensates their MBP customers.
