Previous 1 67 68 69 70 71 Next 1,359 Replies Latest reply: Oct 31, 2015 11:42 AM by carl wolf Go to original post Branched to a new discussion.
  • ocbizlaw Level 1 (5 points)

    Didn't you know that for the privilege of operating an Apple, you have to pay a 10% or so premium over the already inflated price for Apple Care so that when it inevitably fails, you won't get stuck paying an even more greatly inflated price for a repair to make it perform as well, and for as long as, one of its lower priced competitors?


    Seriously, though, I feel your pain.  The cost of repair is mostly the cost of the parts which Apple truly inflates to ridiculous levels, because they can (go price compatible memory at Frys or online then look at what Apple charges for identical products). 


    If you want to save some money (not a lot) try an Apple authorized repair facility rather than the "Genius Bar."  They can probably save you a little money and at least they won't insult your intelligence by telling you, in a manner similar to a Scientologist or a Hare Krishna, that they have never heard of or seen this problem before and if the problem exists at all (meaning that in the event that it's not your fault), it effects only 1 or 2 of the hundreds of thousands of satisfied Apple users, followed by the disdainfully delivered: "you didn't spend another $300 for Apple Care when you bought the machine?  That, in itself, will help you retain your sanity.


    Seriously, Apple computers are becoming more and more like Italian sports cars: beautiful to look at and awesome when they work, but you need to have something else to actually get to and from work on a daily basis.

  • glenn729 Level 1 (0 points)

    Thanks for your reply.  I am probably in the lower percentile of frustrated people; not dissatisfied, but rather frustrated. Being a former PC user, I thought when Apple and Intel formed a partnership, the computer world would be saved despite the added price. I managed to justify the added expense by convincing myself that the product was worth it because of Apple's commitment to reliability and customer service.  I guess like all things that get rich and famous, they forgot where they came from and why they did what they did.  So, why ***** and complain. They are who they are so now lets think outside the box, like they did at one time, and build the fix so that the number of frustrated people will not be discouraged and dissatisfied.  I am sure someone is working on it, will patent it and sell it for a dollar.  There is an "app" for nearly everything these days.  LOL. 


    I am still a believer, just not as fast as I used to be.  Must be getting old like a fine scotch. 

  • danielsosmacfrance Level 1 (10 points)

    Hello Glenn,


    I used to repair these Apple computers and this model in particular had a lot of death motherboards after 4 years or so, like a planned obsolescence thing.  I took mine to an apple service and the cost for the motherboard replacement was absurd, what I ended doing was buying the new motherboard and installing it by myself, a thing that´s a little complicated and you need the right knowledge to do.


    I still don´t understand why after zillions of complaints (I even wrote a letter to apple), they didn´t do anything about it.


    Previous models had an issue with the Nvidia graphics card, and these ones just crash after certain amount of time. I bet my new motherboard will magically crash in four years or so :/

  • Vinay_B Level 1 (0 points)

    My MACBook Pro is not working. When I showed it to an apple Service Centre, they told my Logic Board needed to be replaced. Any suggessions, what should I do ?

  • clintonfrombirmingham Level 7 (29,995 points)



    Have the logic board replaced.



  • SimonC86 Level 1 (0 points)

    So, after 2 and 1/2 good years .  I also am having issues.  Constant restarts with kernel panics.  8/21 brought it in to Apple Store, reinstalled OSX.  Took my MBP home... Same issues.  Anyone experience these issues while running Microsoft Silverlight?  8/22 Visit to the Apple Store again...  This time its being sent in after just showing the page that states the 3 year period to the Genius. No tests were ran.....  Fingers Crossed... I hope they repair it.   Being that I will leave the country soon... I am worried hearing about people having to change their boards 2-3 times. 

  • Csound1 Level 8 (46,340 points)

    Does it happen when Silverlight is not running?

  • SimonC86 Level 1 (0 points)

    Yes, but not as frequent.

  • Csound1 Level 8 (46,340 points)

    Make a new user account, reboot the machine and login to the new account, test for as long as you need in order to know whether it is still happening. If it is boot into Safe Mode and test again.

  • SimonC86 Level 1 (0 points)

    Well, after the osx install yesterday, I did make a new user, and thats when it started to restart.  I'm not very Mac savy... I dont know how to go into safe mode.  But now I need to get the laptop back from Apple before I can try

  • Csound1 Level 8 (46,340 points)

    Hold the shift key while booting.

  • sweepykoala Level 1 (0 points)

    Wow ... I have the exact same issue (battery, lines, no visual, lag, etc) as renato.gama! My 15" Macbook Pro is also early 2011. I purchased it on July 2011 for close to SGD2700 from Apple online store (Singapore).


    Something that's slightly different is that I did bring my mbp to apple authorized service center (as Singapore doesn't have apple center) to fix the battery issue in December 2012.


    So just about two weeks ago I was in Australia and I managed to bring it to Genius Bar and have it checked. The on-site staff hooked the mbp with some network cable to run diagnostic. A few minutes in, blue screen appeared and he told me that he's never seen it before. He then told me that it could be RAM or HDD issue. The diagnostic was running longer than he had expected so he asked if I wouldn't mind to check it in so that they can do a more thorough check and I agreed.


    A few days later I received a phone call asking if they can delete everything and re-install things and I gave the permission to go ahead with it. Then about a couple days later I received a horrifying news. Logic board needs to be replaced they said. I totally didn't expect that ... at all ... Upon hearing that I just went silent for a while. I then asked how much would it cost to have it replaced and they quoted me around AUD600 ish .. close to 700 if I remember it right.


    The guy told me that it's costly and it's almost the same value of my MBP and so he gave me time to think about it first. A few hours later I called him back and asked what was it exactly that's causing the issue and mentioned to him that all the signs seemed to have been pointing to graphic card issue. He didn't give anything specific and just told me that even if it's graphic card issue, it's still part of the logic board as one piece and so it's still need to be replaced.


    I had wanted to keep on questioning him for stuff but I ended up just letting it go and told him that I won't pay for it.


    It's really aggravating and dissapointing to think that Apple's product would fail in less than 2 years. To my knowledge, I didn't even abuse my mbp as it was at home, placed on top of a laptop pad on a desk and I hardly move it around for 90% of the time (especially when it's on). I don't play games (have my PC for that) or do heavy rendering stuff (designer+developer here).


    Had I not trusted the brand, I would have purchased that apple care protection plan ($498) with an eye closed -_-"


    Now ... if there are some suggestions on what I should do with my mbp, whether to sell it or fix it on my own, please share. Thanks!




    renato.gama wrote:


    Anybody here knows whether this problem that I'm facing is due to a Logic Board problem?

    I have a Macbook Pro early 2011.


    ANY ADVICE, please??



    I have been having this same problem, and it started a couple of days ago out of nowhere.


    My Macbook Pro 15" (purchased Sept. 2011 in the US) was connected to my external monitor at home and it suddenly crashed.

    After restarting it, I had all kinds of screen problems...

    red lines on the screen, split screen, blue screen on startup..

    I reinstalled from scratch but that didn't solve it.


    Now, when I turn it on it takes a while to startup and the screen flickers, the red lines appear and if I, eventually, get to login, the smallest stuff I do will trigger all the screen problems and it eventually locks and needs to be restarted by holding the power button.


    Besides that, a couple of months ago my battery simply died.

    It started losing power out of the blue as well and after 5 days it wouldn't hold any charge at all and simply would say on the System Report that I had no battery on my Macbook Pro.


    I'm seriously disappointed at APPLE because this Macbook Pro is not even 2 years old...

    And I need it to work!!! I'm a PhD Student... so I don't have enough money to just go and get a new one, as I have been suggested...



    And it seems that there is no cheap way out of it...

    Any suggestions?



    Screen Shot 2013-08-11 at 12.32.49 PM.pngScreen Shot 2013-08-11 at 12.34.43 PM.png2013-08-09+18.30.26.jpg2013-08-09+16.38.19.jpg

  • poikkeus1 Level 4 (1,270 points)

    Outstanding post.


    In my survey of logic board failures, the 2011 15" model shows a spike. In fact, it's become such an issue that, when users complain of MBP anamolies, I ask what the year of their machine is - and 15" come up again and again.


    The rub is: even if a logic/graphics board problem is repaired on this year and model, there's a fair chance that the problem will recur - because the problem ultimatelu isn't with the logic/graphics board; it's with the design of the computer. It's not uncommon for repaired MBPs with this problem to fail again within eight months.

  • clintonfrombirmingham Level 7 (29,995 points)



    From what I've been seeing here, it's only the EARLY 15" 2011 that is having the GPU problem, NOT the late 15" models.


    So many people are having the same problems with this particular model - I'm surprised that there has been no Apple response.



  • poikkeus1 Level 4 (1,270 points)

    Good point, and I agree. The issue seems to be isolated to a specific run of MBPs.


    This problem is analogous to a run of 2007-8 MBPs that were found to have problems with the solder. Apple offered an extended warranty on this specific run of computers. It took a class action suit to motivate Apple to repair those computers.

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