Previous 1 68 69 70 71 72 Next 1,399 Replies Latest reply: May 12, 2015 8:47 AM by iwidesign Go to original post Branched to a new discussion.
  • glenn729 Level 1 Level 1 (0 points)

    I agree with you.  My belief is the cooling system along with the combination of the composition of the materials that allows the heat to cause the damage.  The quick fix of course, is to replace the board and/or damaged componants, however that does not solve the problem like you suggest.  What we need to do is re-design the cooling system to counteract the heat caused by the processing. I am working on something right now that users can add to their macbooks from this batch and possibly from other generations that have the same problems. I will let eveyone know once I get it done and it works.  I will be doing some testing to make sure it works.

  • poikkeus1 Level 4 Level 4 (1,070 points)

    I hope you'll post with the results of your testing. Examining the cooling system makes sense to me.

     

    A small correction: As my prior post says, I do not suggest that a repair of the logic/graphics board would fix this particular problem. Many said repairs fail in around eight months.

  • Csound1 Level 8 Level 8 (42,270 points)

    poikkeus1 wrote:

     

    Good point, and I agree. The issue seems to be isolated to a specific run of MBPs.

     

    This problem is analogous to a run of 2007-8 MBPs that were found to have problems with the solder. Apple offered an extended warranty on this specific run of computers. It took a class action suit to motivate Apple to repair those computers.

    Can you link to this case result please.

  • TBMC Level 1 Level 1 (0 points)

    I still have one of those 2007 MBPs.

     

    It died. Apple wouldn't fix it.

     

    Resorted to baking the logic board in the oven at home (as a means of 'solder reflow').

    Has worked for me twice now.

     

    The second time, the screen went like the last snapshots a few posts back..had ghosting and crazy distorted stripes all over the screen. The kids had been playing flash games on it, and I noted that the back of the laptop was burning hot.

     

    Since re-baking, I now run smcFanControl, and whenever there is anything graphics or processor intensive, I have the fans cranked up to max 6000rpm.....unfortunately this is a manual task, and a wee bit noisy.

    but have never had any further trouble with overheating, and more importantly, the logic board failing.

     

    So, is baking also suitable for those with 2011 MBPs at the end of their tether ? If it's already broken, what have you got to lose.

  • poikkeus1 Level 4 Level 4 (1,070 points)

    Sure. 

     

    To be precise, Apple admitted to a failure with a specific part of the logic board - the Nvidia chipset.

     

    http://gizmodo.com/5061605/apple-confirms-failing-nvidia-graphics-cards-in-macbo ok-pros-offers-free-repairs-and-refunds

     

    My father had the same issue with his MB, and the Apple Store replaced the logic/graphics board gratis thanks to an Extended Warranty.

  • Csound1 Level 8 Level 8 (42,270 points)

    Thanks.

     

    Nvidia paid for the recall and extended warranty costs I believe.

  • Atraeda Level 1 Level 1 (0 points)

    Hello TMBC - I have an Early 2008 MBP - frustrated by being after 7 December end date of "recall," was wondering about oven idea, saw your post - wow! Really? Kewl! What are the specifics of your process? Thanks!

  • Atraeda Level 1 Level 1 (0 points)

    I found information to answer my question - I'm unable to modify my original post.

     

    "Cooking The Books" ( http://russell.heistuman.com/2010/04/27/cooking-the-books-or-baking-my-macbook-p ro-logic-board/ )

     

    provides awesome documentation for me, complete with pictures and arrows,

     

    along with

     

    containing a reference link to a story on Overclockers:

     

    "The Oven Trick"  ( http://www.overclockers.com/forums/showthread.php?t=606658 )

     

    This thread in turn leads to more successful "Baking" stories.

     

    Watching out for meltable things like the mounting sleeves, and keeping baking time under 8 minutes appears to be a common theme.

     

    I really enjoyed Russell's humor - quips like "a family event" and the "beautiful thing" of a blinking question mark resonate with my own trepidation.

     

    I think we'll hold a candlelight vigil and prayer.

     

     

    Thanks for the info - I'm much more ready to "bake my book."

  • poikkeus1 Level 4 Level 4 (1,070 points)

    "Cooking the books" does work, but there are risks. Obviously, it can terminally damage your machine...lead fumes are potentially toxic...and "cooking books" will only last eight months or so. Then it has to be done again.

     

    But if your machine already has serious logic/graphics board issues...

     

    There's a pretty comprehensive list of procedures and links here:

    http://logicboardmac.blogspot.com

  • Grant Bennet-Alder Level 9 Level 9 (52,315 points)

    I think we'll hold a candlelight vigil and prayer.

    Just be careful not to resort to any animal sacrifices on or near the keyboard. This will not improve your MacBook at all. Be sure to use those little glass holders for your candles as well.

  • Atraeda Level 1 Level 1 (0 points)

    LOL!

     

    Love the image, Grant!

     

    In my research trolling, along with experience, I keep seeing heat buildup as a major variable.

     

    I remember my 2008 MBP 17 getting hot at times when doing graphics' projects.

     

    I'm thinking of swapping the existing Scorpio 7200 HD with a solid state drive, along with removing the onboard optical drive (I never really used the SuperDrive anyway, with my preference for the tray-loading "super-duper" external optical drive I have).

     

    When I put a solid state drive in my 2008 MB, it ran really cooler.

     

    Of course, I've learned here of the firmware update and similar fan-control tools.

     

    Finally, I'm thinking of planning out a hole-drilling pattern that will facilitate  better cross-breeze ventilation. My old Alienware Aurora 17 had some kewl hole patterns, and I've seen other laptops as well. The MBPs are easy enough to take apart every so often to dust out, and I've got some really fine mesh to install as well.

     

    This last weekend, a friend brought his MBP 15 by with the same issue.

     

    My attitude is, why not a "bake event/ceremony?"

     

    Instead of animals, I think we'll gather some Reboot figures, and do some vid/pix of a "Mainframe Event."

     

    Thanks for inciting humor in an otherwise really frustrating situation.

     

    My MBP17 went dark during a critical publishing project using apps it could only use, and I had to give it up, losing a contract worth thousands.

     

    I've since reinforced/reimaged/et al, and have entire backup "Ready 5" systems - though not any more MBPros.

     

    I/we don't have the heart to part out our MBPs, and reading how some replacement logic boards are failing as well, really irks after the money spent on what we have, while PPC PowerBooks are like little Tiger Tanks, needing a battery reconditioning every so often.

     

    Thanks and Cheers!

  • renato.gama Level 1 Level 1 (0 points)

    I already took it to the Apple Store and they told me to leave it there to be fixed, and that it would cost me 600 EUROS!!

     

    This is just RIDIDCULOUS, Apple.
    First, I paid U$2700,00 less than 2 years ago for a "state of the art" computer that was supposed to last for a while, but not just a few months...

     

    And then I take it to them and get the answer: "Sorry, there is nothing we can do for you. If you want you can leave it here to be fixed and it costs around 600 Euros."

     

    That cannot be a serious company.
    Or at least they don't give a **** about the customers.
    I'm seriously disappointed and I have NO MONEY to fix my Macbook pro, that has been sitting on my desk for a month now....

     

    :/

     

    Meanwhile I'm using this old (4years old) HP that I bought from a friend for 100 Euros, because I need to continue my PhD work...

     

     

    I'm disappointed, frustrated, angry and mad at Apple.

  • renato.gama Level 1 Level 1 (0 points)

    Where did you find this information that Apple would service the Macbook Pro 15" 2011??

     

    Is it really happening in the US?

  • renato.gama Level 1 Level 1 (0 points)

    Hey man,

     

    I did replace the battery on my Macbook Pro after it died. It just took me a few days to accept to pay 120 Euros to do that, because I refused to believe that they would charge me for such a stupid failure of their product with less than 18 months of moderate use.

     

    But anyways, about 3 months after I replaced the battery the Logicboard problems started..

    Don't know if they are connected or not, but this is one **** of a problematic computer.

     

    And I couldn't be more dissatisfied with the Company.

    I used to be a great enthusiast of Apple computers, specially because of the OS that is really a marvelous work of art and usefulness.

    But after this serious hardware problem and the way that they dealt with it, I don't think I will ever buy APPLE products again.

     

    And I will let EVERYBODY know about it when they ask my opinion, which happens quite often, considering that I'm the computer person of my work, family and friends circle..

     

    600 Euros to replace the logicboard after only 2 years of moderate use?

    On a machine that costed me U$ 2,800.00?
    Does not sound right...

     

    :/

  • Airbum88 Level 1 Level 1 (0 points)

    renato... Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase. This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.

     

    That information is taken from:

    http://support.apple.com/kb/TS4088

     

    Unfortunately, that page is for mid-2010s.

     

    I have also read your other posts and I agree with what you said.  The faster Apple addresses this issue the better chance they have of keeping us as customers.

     

    Simple saying "computers break.  it happens" is not an acceptable answer.  Yes, electronics break but it does not mean that Apple has to handle the situation by doing nothing.  Customer service is not about making good products.  If a company makes indestructable products that never break, there wouldn't be a need for a customer service department to handle disappointed and upset customers.  Customer service is often about solving a problem when it occurs and if Apple wants to prove to us that they still care about customer service, they cannot turn a blind eye to the plight of us affected Macbook owners.

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