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MacBook Pro Logic Board Failure

485233 Views 1,307 Replies Latest reply: Apr 19, 2014 7:22 AM by G309903 RSS Branched to a new discussion.
  • pmillerkw Calculating status...
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    Feb 23, 2012 11:22 AM (in response to pabrew)

    I LOVE my Mac Book Pro and my big IMac....when they work. I just believe that products this nice and seemingly superior to the competition should last more than 3-4 years (longer than 2 years if we are talking about an IPhone). When I paid for a Mercedes, I got Mercedes quality and Mercedes longevity. I have a workhorse of an automobile. I guess I expect to have that kind of performance in Apple products when they are 2-3 times the cost of competitors...not to mention the price of the expensive software that runs on them. It is beginning to seem like the Apple products have a self-destruct chip after a limited period of time. Even though the link here is older, the complaints are still current with Apple users. I'm feeling so frustrated and I have been a Mac user for 22 years.

  • strangegirlkf Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 23, 2012 12:27 PM (in response to Keith Walsh)

    follow this link:

    http://www.macrumors.com/2010/09/29/nvidia-class-action-settlement-for-macbook-p ro-owners/

     

    There is a class action suit/settlement involving Nvida graphics card on 2007/2008 Mac Book Pro 15" and 17" models.

    I had the same problem took it to the Genius Bar, mentioned the class action suit and they, by law, had to fix it.  This happened in Sept 2011.

     

    This was affecting the video and the logic board, hosed 1 - 1TB firewire drive before I lost the video and realized this was a problem. So if you think you have a problem and you have these models I would fix it now.

     

    Hope this helps

  • sharon239 Calculating status...
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    Feb 23, 2012 2:17 PM (in response to pmillerkw)

    I totally agree. I purchased a 2010 macbook pro believing that quality and longevity would be a given. Thirteen months later, logic board failure and thermal assembly had to be replaced. I used this forum to make my case with Apple and the work was done FoC. Thanks Apple, but that's not the point, I have little confidence in this machine or Apple's commitment to quality. Manufactured in China under deplorable working conditions while charging  consumers exorbitant prices for their products does not equal integrity in my book.

  • Josiegallo Calculating status...
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    Mar 1, 2012 12:03 AM (in response to Keith Walsh)

    I'm having the same issue with my MBP, the early 2008 model. My AppleCare expired in October, and the repair will cost £400. However my brother emailed me about the NVIDA issue so I am thinking of going back to the Apple store to find out if mine is eligible for a free repair. My friend was skeptical though as it is not just a display issue, the computer isn't even recognising the RAM...

  • Josiegallo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 1, 2012 12:49 AM (in response to Josiegallo)

    Hmm just phoned Apple support and the weren't particularly helpful. They said I should have been notified in store that my model is part of a faulty batch but then they went on to say that the test they ran on my computer revealed a logic board issue not a graphics card one. I explained that I'd read on here about everyone having the same problem but he wasn't having any of it... Frustrating...

  • eyeofhorus Calculating status...
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    Mar 1, 2012 5:40 AM (in response to Keith Walsh)

    seems like I can now sadly join this crew - 17" MBP bought December 2008 ...died last week ..4 years is not a long time fro a device that cost £1400, I have a HP laptop in my garage that is 13 years old and still runs a browser and plays DVDs and my cycling trainer software

     

    Apple have brought a new meaning to inbuilt obsolescence- be it their batteries in ipods or iphones that last just beyond warrranty and and

     

    Won't be buying a new apple product - back to cheaper and more reliable windows based laptop

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Mar 1, 2012 6:01 AM (in response to eyeofhorus)

    eyeofhorus wrote:

     

     

     

    Won't be buying a new apple product - back to cheaper and more reliable windows based laptop

     

     

    Good for you. Now if all others that had these problems with supposedly Top Quality Apple products did the same thing Apple might actually do something about it.

    But with the Apple BS marketing and the idea that because of the premium price they are actually better then any other product of the same type, and Apple Fanboys, I doubt it will  happen.

  • LavenderRose12 Calculating status...
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    Mar 4, 2012 5:15 AM (in response to Keith Walsh)

    Hiya

    I am having the same problem as is hundreds of people with the Nvidia issue and my early 2008 Mac book Pro not booting at all. You all need to familiarise yourselves with The Sale of Goods Act 1979. I went to the genius bar and was told that because they couldnt run the test they cant repair it but under the sale of goods act if you purchased a defective product you have a right to a repair or replacement. As this is an issue Nvidia and Apple are well aware of it wont take much to prove your case and you have 6 yrs to take it to a small claims court. I am going down this route with Apple and will keep you updated as to how I get on. When you purchase anything you are entering into a contract and your argument is with the retailer NOT the manufacturer. You wont be told of your rights under this law so google it and exercise your right. If youve paid for a repair yourself you can claim the money back and maybe compensation. Good Luck.

    LavenderRose12

  • deborah16 Calculating status...
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    Mar 4, 2012 1:43 PM (in response to barboursam)

    If you don't mind me asking which brand Windows laptop did you buy?

  • LavenderRose12 Level 1 Level 1 (0 points)
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    Mar 4, 2012 2:54 PM (in response to deborah16)

    Macbook Pro silver 15" with Snow Leopard OS.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Mar 4, 2012 3:06 PM (in response to LavenderRose12)

    LavenderRose12 wrote:

     

    Macbook Pro silver 15" with Snow Leopard OS.

    Yeah that's nice.

     

    Personally after returning my 13" late 2011 MBP I bought a Dell Latitude E6420. Very nice computer. All metal case. 4 USB ports, VGA port, HDMI port, eSATA port, Smart card reader, Express card slot, SD card slot. backlit keyboard. Has a media bay that you can use for CD/DVD drive, second hard drive (which is what I have installed), USB 3 module or extra battery. Comes with N band WiFi and Gigabit Ethernet. And a 3 year warranty. I ordered it with 2GBs of RAM and upgraded to 8GBs. Put a SSD in the main HDD bay and a 750 7200RPM seagate drive in the second by, module bay. Have the original DVD burner with eSATA/USB2 adapter as external unit. Win 7 Pro setup in full classic style with the Addon Classic Shell.

     

    Oh yeah I have a late 2011 15" Macbook Pro also.

  • mellamanely Calculating status...
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    Mar 7, 2012 6:15 AM (in response to Keith Walsh)

    Hi everybody!

     

    I used to be a proud owner of a MBP 15", one day, my screen didn´t turned on, but the computer seemed to be working, so I began to google and discovered the info about the Nvidia failure issue...

     

    Within four years of the original date of purchase, Apple will repair it for free. OK, good to know, but my computer is currently 4 years and 4 months old... I can´t believe I´m so unlucky!!!

     

    An official Apple support service, certified the problem with my computer was exactly this one, but Apple doesn´t want to pay for the repair JUST FOR 4 MONTHS!!!

     

    I´m really disappointed with their attention, I´m wasting money and time, because they ensured me they will reconsider their position if I was able to demonstrate the origin of the problem was the Nvidia...

     

    I can´t believe that I have to pay for a problem of a deficient component that themselves are recognizing. I feel they´re not taking care of their customer, the amount of the reparation is just small change for them, but a problem for me (more than 500€).

    They should look after the old customers with a really effective post-sell service instead of selling millions of new items.

     

    I wont treat so careful my next Apple product so it brokes during the guarantee period.

     

    The best thing from Apple used to be their quality, but I feel their losing that value...

  • mellamanely Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 7, 2012 6:15 AM (in response to Keith Walsh)

    Hi everybody!

     

    I used to be a proud owner of a MBP 15", one day, my screen didn´t turned on, but the computer seemed to be working, so I began to google and discovered the info about the Nvidia failure issue...

     

    Within four years of the original date of purchase, Apple will repair it for free. OK, good to know, but my computer is currently 4 years and 4 months old... I can´t believe I´m so unlucky!!!

     

    An official Apple support service, certified the problem with my computer was exactly this one, but Apple doesn´t want to pay for the repair JUST FOR 4 MONTHS!!!

     

    I´m really disappointed with their attention, I´m wasting money and time, because they ensured me they will reconsider their position if I was able to demonstrate the origin of the problem was the Nvidia...

     

    I can´t believe that I have to pay for a problem of a deficient component that themselves are recognizing. I feel they´re not taking care of their customer, the amount of the reparation is just small change for them, but a problem for me (more than 500€).

    They should look after the old customers with a really effective post-sell service instead of selling millions of new items.

     

    I wont treat so careful my next Apple product so it brokes during the guarantee period.

     

    The best thing from Apple used to be their quality, but I feel their losing that value...

  • Shawn Workman Calculating status...
    Currently Being Moderated
    Mar 9, 2012 10:22 AM (in response to Keith Walsh)

    I just had my MBP15" inch in for diagnostic and they said it was a logic board failure, but not related to the Nvidia issue.

     

    I asked them what was wrong with it and was told it was a logic board failure, but not related to the Nvidia issue.

     

    I did not take it to Apple, but an Apple Authorized Service Provider.  Would I be better off going to the Apple Store, or just taking their word for it?

     

    My machine won't even power up..

     

    Here is a video I took of what it does -- http://www.youtube.com/watch?v=FiSVZ8OoQR0

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 9, 2012 10:41 AM (in response to rachael85)

    I just changed the mac book pro logic board

    and after just one month I have the same problem

    no boot only the keayboard lights come on

     

    I live in Belize Central America and have to drive 450miles to cancun

    to buy a logic board which costs U$1'200 and is good for only one month

     

    there is no online support no international phone numbers nothing

    I can not pay so much money to call 800 numbers from over seas

    Apple has become a pure rip off company

    no sevice no support nothing as quick as they are rising they will fall again

     

     

     

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