Previous 1 31 32 33 34 35 Next 1,371 Replies Latest reply: Apr 26, 2016 8:10 AM by Grant Bennet-Alder Go to original post Branched to a new discussion.
  • gggtraveller Level 1 Level 1

    With my logic board failure, after fixing it, one of the lead genius guys said that the liquid damage indicator under the keyboard had been triggered.  I like you were completely mystified as I most definitely have never had any liquid spill onto the keyboard.  However, one suggested he made was that it might be cleaning fluid that is used on the screen i.e. I have a dedicated screen cleaner fluid and often when I spray it on the screen, some gets on the keyboard, so I just wipe the keyboard with the same cloth.  The genius suggested that this might have been what triggered it.


    Not sure what to believe now...

  • bthornhill1 Level 1 Level 1

    I considered that, but I don't really use liquid cleaner for my screen. I normally just wipe with a lent free cloth. I have, before, but not in a very long time. And even when I have used a liquid cleaner, I have sprayed the cloth directly, then used the lightly sprayed cloth on the screen. Never sprayed anything directly on the screen.


    Another thing I considered was maybe the furniture polish I use to clean my desk where I keep my computer. But even that doesn't really add up, because I move my computer well away from that area when I am spraying it down with polish for cleaning.


    A third thing I considered is that I live in South Louisiana, and it gets very, very humid here. But I never bring my computer outside, and it is always stored in a cool, dry place.


    I just really do not understand how this is possible.

  • macssam Level 1 Level 1

    if these people would finally stop doing what they are doing

    they would find out who they really are ...

  • lihkin Level 1 Level 1

    Did you ever find out if your Crucial RAM was related to your failed logic board? I just had the same experience with my mid-2009 MBP 13" about a month after I upgraded with Crucial RAM.

  • Norm.j Level 1 Level 1

    Hi guys same here MBP late 2011 won't power on was playing up when watching video and put to sleep but now wont power on. Off to genius bar tomorrow if not resolved straight to gordon& slayer lawyers and ACCC Australia

  • groll75 Level 1 Level 1

    Yet another casualty. I have a 2008 MBP model A1261.  A few weeks ago it would no longer power up.  The familiar 'ding' would no longer occur.  After visiting a local apple repair shop they told me it was the Logic Board and would be $800 to replace.  Not worth it when you can buy a new laptop for less then that now.  I agree with most people in this dicussion, a laptop should last more then 3 years.  I have an older model 2006 MBP that we still use and it has never had a problem.  This seems to be a problem with this particular model and Apple should be stepping up to fix it.  I was never an Apple fan until 2006, then have since grown to appreciate their strong product line and great support.  The fact that this model has proven so faulty has shaken my attitude towards them, especially with the high price tag for their products.  Probably won't bother fixing at this point and will be selling the parts off. 

  • edgart Level 1 Level 1

    I own a Sony Vaio Loptop since 2003 and still runs like new, I've never had aproblem with it, never been in for repairs, not even once. I own a macbook Pro late 2009, I have replaced the battery, the hard drive, and the logic board. If I would have know that in the first plase, I would've never boug a Mac.

  • just enough Level 1 Level 1

    Add mine to this list...........MBP purchased 5/2008..............took it to genius bar - diagnosed as needing new logic board........but sorry - 4 months too late for a replacement.  So I guess if it had been before May 2012 they were going to replace it for free?  Genius admitted this was a common issue.  Quote was north of $1,200 to replace by Apple. 

    Nothing really good about it but I did find an excellent one man operation to replace the logic board in 45 minutes for $300.   He obviously had done a ton of these - had it in stock.


    Life is too short to get all worked up over this $300 repair.  If it upsets you that much then just don't support Apple any longer.  Your choice. 

  • macssam Level 1 Level 1

    when you read all these laptop and computer reviews

    apples laptops are always number "1"

    it proves how fake all these consumer reports really are

    none of these flaws are mentioned anywhere ...

  • joshgill1 Level 1 Level 1

    What was the place you used to get it replaced for $300. I have the same issue and would rather pay then try to get apple to do it. Thanks.

  • Daveduck Level 1 Level 1

    Take it to any US Apple Store.  That's the only place you're going to find the $310 blanket repair offer.  They'll replace anything needed.  That's what I ended up doing.  Not happily, but $310 is a lot less than the $1,000+ quoted by authorized resellers.

  • just enough Level 1 Level 1


    " Take it to any US Apple Store.  That's the only place you're going to find the $310 blanket repair offer.  They'll replace anything needed."


    WOW - replace  ANYTHING THAT IS NEEDED?   Surely you jest - - I was quoted $1220 in an Apple Store at the genius bar.  Just shows the old YMMV at work.  Glad you got yours done for $310. 


    Joshgill1:  CL Portland 'The MacintosGuys'

  • Daveduck Level 1 Level 1

    I jest not, Just Enough. 


    Item Number:  S1580LL/A Flat Rate Repair Charge, $210

    Item Number:  S1586LL/A Labor Charge, $100


    Total, not including NY sales tax, $310.


    This is a pretty well discussed option in the US Apple Stores, as you'll see from the briefest of Googles.  The machine gets shipped off (Texas, I think it was) and is back within a few days (4 in my case).  If the hard drive was demonstrably failing (it wasn't) they would have repaired that as well, ditto the screen, ditto whatever the fark was wrong with the machine.  In this case it was "only" the logic board.


    At the risk of dull repetition, I don't think that any of us should have to pay anything to repair these defective boards.  If you go ahead and do so anyway, save that receipt.  Might come in handy one of these days.

  • Norm.j Level 1 Level 1

    hi guys just got my macbook pro early 2011 back from genius bar. was not powering on first was told outer case short cut same were needs to be replaced 210$ no problem 24 hours later got phone call logicboard needs replacing the outher case is ok 410$ next day another phone call it will cost 890$ becuse more damage then they notice before. broth my macbook home yesterday switched in and works ok but when connect battery wont power on.

    i smell class action watch this space more info comin


    <Edited By Host>

  • Luvjjitsu Level 1 Level 1

    According to the "genius bar", on my first trip, they said it was a software issue and to save my files then come back to reload the OS.  I came back and the next genius said it was a logic board/graphics card problem, apparently very popular on this model.  Only had this thing 5 years or so, and they want me to drop $500?  The CD/DVD drive went out after a couple years as well, never got it replaced.  I was a big Apple fan but this will certainly be my last product, 5 years is not that long, I could see it after 10 maybe, back to PC I guess.


    If Apple, one of the largest and most profitable companies in the USA, would actually do something to help the customer, instead of gouge them, that would be incredible.  Sort of like Microsoft acknowledging there was an issue with their XboX products and gladly taking them back and fixing them.


    This is pitiful customer service on Apple's part.

Previous 1 31 32 33 34 35 Next