Previous 1 32 33 34 35 36 Next 1,353 Replies Latest reply: May 12, 2015 8:47 AM by iwidesign Go to original post Branched to a new discussion.
  • acafella Level 1 Level 1 (0 points)

    +1 to this entire thread.

     

    Early 2008 MBP, purchased somewhere around september of 08.  What a shocker that it goes a month or 2 after the extended warranty... just like the other 500+ people here (and I'm sure countless of other passers-by). 

     

    Is it really legal to acknowledge faulty hardware and then provide a window that doesn't cover the necessary time frame to allow service to actually occur?  Definitely anxious to follow this thread that now I'm involved and jump on board with any additional lawsuits that will ultimately take place.

  • AntonioMac Level 1 Level 1 (0 points)

    Just sent my MBP to repair logic board.

    The repair will cost a lot.

    They knew they had a flawed product, they have invented a time window in which these products could be repaired, but given how many there are perhaps they should lengthen.

    I tried to contact customer support and they were inflexible. The window was the same: my mistake to see it die out of this window.

     

    I am certainly not recommend it more to buy their products, because if not for them means taking seriously the responsibility to customers of a product flawed I do not want to compromise my credibility with my clients, I even put them on alert to the possibility that the expensive product will have a short life and therefore a high CTO.

     

    I use their products since it came out the first Mac I've spent an incredible amount of money, but I have always believed in their reliability and professionalism. And the facts over the years had shown that I was right.

     

    I know now that have now become so large that they are more interested in the individual customer.

    They have millions. They did not care if a product lasts less than expected.

    I remember another time when they had shown indifference to customers: when Steve Jobs was ousted.

     

     

    I do not know if you buy an Apple product again in the future.

  • vivekgupta15 Level 1 Level 1 (0 points)

    Another poor Apple user who bought MBP in mid 2010 and last month faced same problem of logic board which thousands of users are already cribbing!!

    I went to Apple Care and they charged me advance $50 for diagnosis and asked me to leave my laptop. Next day i called them for status and they said logic board is faulty and has to be replaced which would cost me $700.

    I was shocked and thought of some other alternatives rather than getting it replaced.

    Apple care guy asked me to contact someone who can help me with cheaper deal. Yes!! thats what i was looking for... After contacting that guy, he asked for my macbook serial number and promised me to revert back. Next day guy called me and said he will charge me $500 for new logic board. When i asked if that will be genuine then he assured me that logic board would be genuine as he has contacts in Apple.

    Well $500 was still too much for me so i started looking out for better option.

     

    Finally i got a contact who is good in repairing macbook pro. I went to his shop and he said if he replace the Nvidia graphics then cost would be $120 and if logic board has to be replaced then he would charge $250.

     

    After initial troubleshooting he said logic board will be replaced and i was happy to get it replaced for $250. He assured me that logic board would be genuine from Apple so i agreed.

     

    Today i got my macbook pro after paying $250 and is working fine. System profiler doesn't show serial number but i am okay with it if my macbook runs okay for another 2 years We all know life of macbook is not more than 2 years on an average!!

  • Historic Level 1 Level 1 (0 points)

    So many people having problems with MBP's logic board/graphic card... Apple should have a program to address this issue. I've been a long time mac fan, used to sell Apple computers. I feel let down by Apple. Went to Apple Store, guy tells me my Nvidia graphic card had a 4 years warranty that just expired a few months ago, will cost me 600$ to have it replaced and the new card will only have a 3 months warranty. The Apple store was overcrowded, I'm overloaded with work, had to take a quick decision, I'll pay the freaking 600$ but I'm really disapointed... Wish Apple had competition...

  • Shootist007 Level 6 Level 6 (16,650 points)

    For the $600 you should of added some money to that and bought a New Computer. Preferably not an Apple computer.

    There is a Reason the Apple stores are over crowded and you have to make an Appointment to get your Apple products looked at. And it is not that they produce product that don't fail regularly.

    Historic wrote:

     

    So many people having problems with MBP's logic board/graphic card... Apple should have a program to address this issue. I've been a long time mac fan, used to sell Apple computers. I feel let down by Apple. Went to Apple Store, guy tells me my Nvidia graphic card had a 4 years warranty that just expired a few months ago, will cost me 600$ to have it replaced and the new card will only have a 3 months warranty. The Apple store was overcrowded, I'm overloaded with work, had to take a quick decision, I'll pay the freaking 600$ but I'm really disapointed... Wish Apple had competition...

  • vivekgupta15 Level 1 Level 1 (0 points)

    We make an appointment and they say logic borad needs to be replaced. When we say can't you repair it and they say big NO.

    Apple should not forget "every dog has a day". Sorry that sounds rude i am big fan of apple but i am just a pity customer who is buring money on apple products.

     

    One Apple a day keeps your money away ..lol

     

    I really wish microsoft will come with a bang one day... i really wish

  • macssam Level 1 Level 1 (0 points)

    talking about piracy

    they are all a bunch of pirates

    sucking our last drop of blood out of us

  • macssam Level 1 Level 1 (0 points)

    one day their arrogance will bring them to fall

  • deborah16 Level 1 Level 1 (0 points)

    Me too!

  • Chris Torrence Level 1 Level 1 (0 points)

    Yet another failure here. Purchased my Macbook Pro in March 2008. A few weeks ago it started not waking up after sleep. Had to reboot each time. Then yesterday the screen flickered once but came back. Finally, last night, it wouldn't wake up. The logic board was fried. Light but no chime when the power was turned on.

     

    I took it into the local US Apple Store - they're doing the "flat rate" repair for $310 - it should take just a few days.

     

    One question - there is a lot of speculation that Mountain Lion is causing these older Macs to run hotter and hence fail earlier. Is there any real evidence of this, or is it just a coincidence - these Macbooks are all reaching about 4 years of life at the same time that the new OS is released? I'm just wondering whether I want to do something different after getting the laptop back, like downgrade the OS or install smcFanControl or something.

     

    Thoughts?

  • Daveduck Level 1 Level 1 (5 points)

    I never installed ML on mine and it failed right on schedule.  I had zero interest in upgrading either the machine or the OS beyond Snow Leopard.

     

    When it came back from the $310 repair (see earlier in thread) it had ML installed on it (I'd wiped the disk).  I didn't even bother looking at it, and reinstalled Snow Leopard, went through the updates, then restored from a cloned drive copy (NOT Time Machine) using Migration Assistant. 

     

    Anyone else contemplating a similar approach:  Try using Carbon Copy Cloner to create the backup disk.  Even if your laptop has already failed and won't boot, start it in Target Disk mode (hold down "t" as it starts) and connect it to another Mac via firewire.  Install CCC on the second Mac, then clone to a third disk.  I cloned to a USB disk and was able to continue using the "original" machine on a borrowed laptop by booting from the cloned disk.

  • Dr_Jezz Level 1 Level 1 (55 points)

    Hey all - I've just had my last post temoved - I was told that it was off topic or a rant - it simply wasn't - it was a simple link to something so intimitely related too this topic that it's impossible to say otherwise.  It's just something Apple doesn't want anyone on this thread to know - all I can say -  do some fresh googling and you're all likely to find something VERY VERY interesting.

  • acafella Level 1 Level 1 (0 points)

    @Dr_Jezz I got to see your link, and this is FANTASTIC!  It's a joke that they deleted your post...

     

    Perfect timing, considering I just blew $300 bucks on something that I have absolutely no faith in actually lasting beyond the 90 day warranty. 

     

    The google search was just icing on the cake.  Love the exposure.

  • Dr_Jezz Level 1 Level 1 (55 points)

    Thanks man - glad you saw it and glad the googleing is obvious!

  • acafella Level 1 Level 1 (0 points)

    Yea, I'm anxious to see the verdict.  How long do these things usually last in court, anyone know?

     

    Definitely plan on hanging onto the receipt to those repair bills though.

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