Q: MacBook Pro Logic Board Failure

I did - many times. But thanks for the suggestion.

Dude, I'm not the one picking nits, the answer is the same - what other company?  HP, that's who, end of.  No one's using HP to have a go at your precious Apple; the company's own behaviour is what this thread's based on.

maclover1234 wrote:

 

chill u wont undrstand

Certainly can't understand you., is English your first language?

Vince, I think some people are also missing the point about Apple consistently misdiagnosing the GPU issue and blaming the logic board before the extended warranty was up, thus avoiding the point of the warrenty.  Perhaps it needs to be restated amongst all the reflex defence going on here.

Hmmm... Seems like you are. Is your keyboard giving you issues, as well? It took you a very long time to thump out your response...

I notice that you failed to include any additional relevent info in your post...

Dr_Jezz wrote:

 

Dude, I'm not the one picking nits, the answer is the same - what other company?  HP, that's who, end of.  No one's using HP to have a go at your precious Apple; the company's own behaviour is what this thread's based on.

Agreed.

The GPU in many of cases has in fact fried the logicboard so the machine is dead. When you take it in and the Apple Store "genius" looks at it they get a thumbdrive with the NVidia diagnostic software on it. Since a mac with a dead logic board cannot run the diagnostic software in the thumb drive the "genius" 9 out of 10 times will say your logic board is toast and it has nothing to do with the GPU even though he/she has absolutely no evidence to back that up. The "genius" I dealt with even lied and said the machine gave him a code that said the GPU was not at fault. I told him to show me and he quickly backpeddled and said Apple would not fix my MBP.

The "geniuses" count on the person not knowing much about the workings of a computer. When they come up against someone that does they get all defensive and condecending.

not when you live in the toolies

and have to cross borders

I'm trying to live without electronics

the computer is just a data storing time killer machine
we are all wasting our life's for corporate greed ...

what is GPU

macssam, You're not trying TOO hard to live without Electronics. After all, your posting to this Forum.

And on another note, some people actually enjoying being on their computers. If they & I are enjoying it, then it's not wasting your life away. I'm sure all the folks on this thread have very fulfilled lives besides being on their computers.

Graphics Processing Unit.

macssam wrote:

 

not when you live in the toolies

and have to cross borders

I'm trying to live without electronics

the computer is just a data storing time killer machine
we are all wasting our life's for corporate greed ...

How can you post here without being part of the problem?

Dino1956 wrote:

 

I'm sure all the folks on this thread have very fulfilled lives besides being on their computers.

You're wrong, sadly.

I don't think there is any way we could prove either mine or your statement! :-) I just am goiing to give the people on here the benefit of the doubt, that they hae real families & lives outside of their computers. At least I'd like to think that! :-)

Hi everyone, I could really do with some advice.

I have a late-2007 Macbook Pro that in December 2012 decided to die on me. It's showing all the symptoms of the Nvidia failure (black screen, blinking sleep light, whurring from inside). I took it to an Apple Genius and after a few short tests he said it'd be the logic board that failed and quoted over £400 to be sent off to be fixed. After returning home and extensive research about this on the net, decided to complain to Apple Online (whom I bought the laptop from), and all the told me was that they couldn't help online and to phone customer service. I then complained to the "T cook" email address, mentioning the Sales of Goods Act 1979 (UK) and promptly receieved a reply email and call from someone wanting to discuss this problem with me. They were very helpful and arranged a free Nvidia failure test at a local authorised Apple dealer. I took my machine for the test, and today received a phone call from Apple telling me they're afraid it's not a problem with the Nvidia chip, that it's a logic board problem, probably due to it's age (5 years old). They didn't quote me a repair cost but told me when I buy a new machine from them, they may be able to offer a "small discount", great.

After returning home from work I have researched this a little further and discovered this is a common problem, and that the logic boards fail due to the Nvidia chip over heating. And in this case Apple claim it's a logic board failure rather then Nvidia chip failure. (Correct me if I'm wrong). My laptop always had a problem with overheating, and the underneath used to get red hot when it had been running for a while. I assumed this to be normal, however thinking back, I'm pretty sure it isn't. In 2011 I had to replace my battery, due to the other expanding out of the machine and no longer fitting... (surely a sign that the machine was getting far too hot).

I could really do with some advice whether to continue to take this matter further, or whether I am flogging a dead horse. I'm not one to complain, and would much rather just accept my machine is doomed for failure, however if it is worth taking it further, then I will.

A few questions I have are:

*How can the Nvidia test work if the machine wont even boot, after reading somewhere it's a software test. Plus I was asked by the Apple Authorised re-seller shop to give them my password, which I found strange at the time so didn't give it them.

*Apparently the test wont run if the logic board has failed. But isn't it likely the logic board failed due to the Nvidia chip being faulty and overheating? Do I dispute this with them?

*Is it worth when I pick my laptop up to dispute the case with them, and ask for a copy of the test diagnostic report?

Thanks if anyone can help! Really at a loss with this now.

Lj

Had exactly the same problem with a late 2007 MacBook Pro in August that died. I also bought it from the apple store online. I am assuming you are in the uk? Well we have what is called "the sales of goods act" and that means you have 6 years from the date of purchase to have it repaired or replaced by the retailer who sold it to you, in this case apple. They have an obligation to repair it at the very least with no charge to you. They did with mine, I took it into the apple store in Covent garden and they were aware of this issue even though I was 8 months past the 4 year time limit for their nvidia repair program, so definetly don't give up give it a shot. Apples policy seems to be inconsistent on the issue as some people in the uk have had it repaired free of charge and others have not. I hope you can get yours repaired for free and like I said as the retailer who sold u this , technically by UK law they have an obligation to repair for free