4 Replies Latest reply: Feb 11, 2011 3:50 PM by Michael Morgan1
hpsauxe Level 1 Level 1 (0 points)
Basically my iPad screen won't turn on. It shows up in iTunes and I have been able to restore it but I still cannot see anything on my iPad screen. What should I do?

iPad, iOS 4
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    Hi....

    Connect it to a wall outlet. Make sure the battery is completely charged.

    If that doesn't help, connect the iPad to your computer, launch iTunes. Select the Apps tab.
    Deselect all Apps, click Sync.

    It may be an app that's causing the problem. If remove all apps helps, then re sync 3 apps at a time until you find the culprit.

    Process of elimination ...

    You won't have to re download your apps, they are stored in your iTunes library.















    Carolyn
  • Michael Morgan1 Level 7 Level 7 (23,825 points)
    First, work through all of the troubleshooting steps found around p. 170 of your User's Guide. If none of that helps, you need to be talking to Apple.
  • Timothy Van Ausdal Level 1 Level 1 (0 points)
    My iPad won't do anything? I charged the ipad to 100% unplugged it was working, then I went to get a speaker to plug into the iPad, nothing, no picture, no sound, it won't do anything. I tried all combinations with the buttons, plugging into itunes, other computers, plugged into the wall, nothing?

    It's only six months old and I've probably spent 20 hours total on it. This is an apple product, they rarely have problems. Please don't tell me they are going down the road toyota went down...
  • Michael Morgan1 Level 7 Level 7 (23,825 points)
    You could try a Reset on your iPad, or any of the other recommended steps in the Tips & Troubleshooting section of your User's Guide.

    Reset — Press & hold both the Home and Sleep/Wake buttons for 10 seconds, until white Apple logo appears, then let the rest of the boot process continue.