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iSight and SKYPE

I just hooked up a brand new iMac desktop for a friend. I downloaded Skype without a problem, but cannot get the camera to work. The camera works in Photo Booth, but not in Skype. There is audio, but no video. I had this problem before, but cannot remember the fix. Can anyone help me? Is there a Skype expert among us?

Thanks in advance!

Dave

Mac OS X (10.6.2)

Posted on Dec 7, 2010 2:23 PM

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Dec 7, 2010 3:15 PM in response to History Guy

Have you checked in Skype Preferences - Video, and made sure the Camera is set to the built-in iSight?

Also, close any other video applications before you launch Skype. If Photo Booth is using it, for example, Skype won't be able to (and you'll see a message to that effect in SKype's Video preferences)

Matt
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Jan 10, 2011 9:29 AM in response to History Guy

Also posted this on the skype forum

Skype works fine except the video, when i want to turn on my camera it says (camera use in other by application).

I deleted the application, deleted preferences, rebooted, added read/write to everyone tried ticking the Rosetta box (it wouldn't load at all) and then downloaded and reinstalled skype still the camera won't work. I can see other people.

What's changed.. I've just had a new hard drive/logic board installed and it came with Snow Leopard.
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Jan 10, 2011 11:13 AM in response to History Guy

History Guy wrote:
I just hooked up a brand new iMac desktop for a friend. I downloaded Skype without a problem, but cannot get the camera to work. The camera works in Photo Booth, but not in Skype. There is audio, but no video. I had this problem before, but cannot remember the fix. Can anyone help me? Is there a Skype expert among us?

Thanks in advance!

Dave


Consider any of these you have not already tried.

(0) Your posted info shows you are using Mac OS X (10.6.2)

Unless you have compelling reasons for using outdated Mac OS software,

  • Backup your Mac and turn off Time Machine



  • Disconnect peripherals and restart Mac



  • Use Disk Utility to repair permissions



  • Download and install http://support.apple.com/kb/DL1349

  • Repair permissions again immediately following the restart that finishes the update.



  • Test Skype and other apps to be sure things are working well.
    Depending on how you use your Mac, this may take a week or more.

 (• Turn Time Machine on again when you are satisfied that the update worked.)

(1) If your OS is current, restart Mac, use your Mac's Disk Utility to repair permissions, and test again.

(2) If the problem remains, double check that there is no other app, startup item, or widget that can use iSight running while you are trying to Skype. iSight can be used by one application at a time:

http://support.apple.com/kb/HT2411

(3) If the problem persists, try these ideas from this Skype Help page: http://tinyurl.com/4ta7zj9

Make sure that the correct video device (webcam) is selected in Skype, under Skype > Preferences > Video and also, in the same preference pane the checkbox ” Enable Skype video” , is checked. You can also reset your custom settings by deleting the file com.skype.skype.plist located in User/Library/Preferences, re-launching skype will then search for the available video devices.



Finally, check that you have closed all other applications that might be using the webcam.

These include: Video editing software, instant messengers (e.g. iChat), browsers (e.g. Safari or Firefox). Simply restarting both Skype and Mac may also help.


Note: *Quit Skype before throwing the com.skype.skype.plist file*.

Note: *Do NOT do anything about drivers*. Everything you need is in Snow Leopard.


Message was edited by: EZ Jim

Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1
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Jan 11, 2011 2:00 PM in response to Alex Nicholls

Hi,

Your Specs say this is an Macbook Pro and that implies an Internal iSight

Your Post does not say directly that it is.

If you are using an External USB 1.1 camera then you may need to ignore EZ Jim's Line:-

Note: Do NOT do anything about drivers. Everything you need is in Snow Leopard.


It would also help if you happen to say if you have any iChat/System Add-ons for the camera like iGlasses

I have heard iGlasses has an issue with the latest version of Skype.
(Although this does not seem to have made it to the Ecamm web site yet.)

User uploaded file

10:00 PM Tuesday; January 11, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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Feb 1, 2011 3:42 PM in response to History Guy

iSight external camera with fire wire does not work with Skype 5 for Mac. That seems to be a bug in Skype Version 5 (plenty of posts are on the Skype forum site). I had to back track to Version 2.8 to get it to work again. The built in iSight on the Mac Book Pro works fine with Version 5. It looks like that Skype 5 is not recognizing Fire Wire devises properly. I hope they fix it even though I am not really that crazy about their new version and the way it looks and works.
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Feb 12, 2011 5:53 PM in response to History Guy

Hello, History Guy Dave!

We understand that your topic relates to a "brand new iMac desktop" as of 7 December 2010.

While suggestions regarding USB 1.1 or external Firewire webcams might help other readers, they are not relevant to your isssue.

Please let us know if you found a solution to your problem. If so, please let us know what worked.
As OP, you are the only one who can mark your topic "Answered" and close it out.

Cheers,

EZ User uploaded file Jim


Message was edited by: EZ Jim

Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1
Reply

iSight and SKYPE

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