Grey box visible in all emails

Question

Grey box visible in all emails

Hi,

I've noticed something strange going on when viewing emails for the past week...

On every email I view, there is a grey box about 3 lines down, as if it's a background for some text. It's exactly 3 lines down based on unformatted text, and maybe about 1/4 of the screen width (based on portrait mode).

It's on absolutely everything, and is starting to get a little irritating...

Has anyone else ever seen this? I can post an image if people want...

Thanks

Hugh

iPad, iOS 4

Posted on Dec 9, 2010 4:24 PM

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Answer 1

Mafobale

Level 1

10 points

Feb 14, 2011 2:03 PM in response to Hugh Macdonald

The instructions on this post worked like a charm. Let's not get all worked up here...just helpful discussions without egos please.

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Answer 2

Dec 26, 2010 4:49 PM in response to Michael Morgan1

Thanks for your reply Michael. The advice I posted was advice given to me by an expert at the genius bar at Apple retail. His advice as posted by me sorted out the problem.

I didn't realise you had to be an expert to post something on here, get over yourself

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Answer 3

Dec 25, 2010 1:37 PM in response to @northerngump

@northerngump wrote:
Hi the grey box is probably because you have too many Apps running.

It's probably not because of that at all

Double click the Home button, that will show you what apps are open.

It actually doesn't show that at all.

Hold down the individual Apps until you see a minus button on the app and press it. This will not delete your App it will simply close it down and restore capacity in the iPads memory .

Very few of the apps you see there will ever be using any processor time when not open; most of the time, for most people, none of them will be.

Hope this helps

Thanks for trying to help, but it would be better if you did more and better research, and perhaps got a bit more experience with the system, before providing technical answers. The whole topic of multitasking and how it actually works in iOS 4.2.1 has been discussed numerous times in these forums and any number of other venues; my own non-tech explanation is provided as a starting point.

http://discussions.apple.com/messageview.jspa?messageID=12719950&stqc=true

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Answer 4

Dec 25, 2010 6:13 AM in response to Hugh Macdonald

Hi the grey box is probably because you have too many Apps running.

Double click the Home button, that will show you what apps are open.

Hold down the individual Apps until you see a minus button on the app and press it. This will not delete your App it will simply close it down and restore capacity in the iPads memory .

Hope this helps

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Answer 5

Apr 25, 2011 3:50 AM in response to @northerngump

Hey @northerngump,

Many thanks for taking the trouble for submitting the simple fix to this problem. It worked perfectly first time for me.

Users need more simple, to the point, solutions like yours. Ignore the criticism from others. Some people are too concerned with chest beating and grandstanding that they forget that most Mac users just want their stuff to work without complications.

Thanks,

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Answer 6

Apr 25, 2011 3:56 AM in response to Hugh Macdonald

Hi Hugh,

Just found your post and @northerngump's simple fix which worked first time for me, thanks.

I believe that only the original poster can award points to a 'correct reply' fix. Have you considered awarding points to @northerngump for his correct reply?

Regards,

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