Programs crash, getting Exception Codes: EXC_I386_DIV (divide by zero)

Question

Level 1

40 points

Programs crash, getting Exception Codes: EXC_I386_DIV (divide by zero)

I get this in the error report that gets sent to Apple but still have no solutions. Happens in many different programs including the finder. Not consistently, can go the whole day without it happening, then it happens.

This is in all reports, only thing that looks the same no matter what program crashes. Exception Codes: EXC I386DIV (divide by zero)

I have done all the usual things, disk utility, third party utilities, reinstalled system OS, etc.

Mac Intel tower, Mac OS X (10.6.5), 8GB RAM 1TB HD

Posted on Dec 10, 2010 1:39 PM

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Answer 1

Dec 10, 2010 3:57 PM in response to Mark Savoia

Mark Savoia wrote:
I have done all the usual things, disk utility

What did you do with Disk Utility? Did you run a "verify disk" operation on the boot volume?

Try booting your Mac with the system install disk in the optical drive and the "D" held down to invoke the diagnostics. Run them several times.

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Answer 2

Mark Savoia Author

Level 1

40 points

Dec 11, 2010 4:28 AM in response to William-Boyd-Jr

Yes, I did run verify disk several times. I have not done the diagnostics disk yet, will that just tell me what is wrong or fix it?

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Answer 3

Dec 11, 2010 7:04 AM in response to Mark Savoia

Mark Savoia wrote:
I did run verify disk several times.

When you ran the "verify disk" operation, can I presume that Disk Utility reported that it was OK?

I have not done the diagnostics disk yet, will that just tell me what is wrong or fix it?

That will analyze your Mac's hardware for flaws, but obviously can't perform hardware repairs.

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Answer 4

Mark Savoia Author

Level 1

40 points

Dec 11, 2010 7:17 AM in response to William-Boyd-Jr

Yes it verifies just fine. Does the diagnostic disk just check hardware only, no software? Does anyone know what that error (Exception Codes: EXCI386DIV (divide by zero) means?

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Answer 5

Dec 11, 2010 8:38 AM in response to Mark Savoia

Mark Savoia wrote:
Does the diagnostic disk just check hardware only, no software?

That's right. Given the wide variety of software, it's hard to perform "diagnostics" on that.

Does anyone know what that error (Exception Codes: EXC I386DIV (divide by zero) means?

It means that a program is dividing two numbers, but one of them (the divisor) happens to be zero, when presumably it shouldn't be. This in turn can result from sloppy programming or, more commonly, but corrupted data.

There are several ways to identifying the cause of such crashes. These first two may make routine use of a Mac difficult.

- Boot into "safe mode" by holding down a "shift" key during the boot process. Among other things this prevents some third-party software from loading. If any of that is causing your problem, this should eliminate the crashing. However, the lack of third-party software may prevent some of your programs from working properly. Note that "safe mode" booting isn't intended to "fix" the problem but only to help isolate the problem.

- Create a second user and work in that user for a while. (Since in that mode you won't have access to files in your original user's folder, you may have to move some of them over via the "Shared" user folder.) If the crashes stop, then the problem is due to something in the original user's folder.

- Launch the Console utility. In the left column navigate to FILES -> ~/Library/Logs -> CrashReporter. Look for a crash report for one of the crashing applications. Post the content here and someone should be able to help you decipher it.

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Answer 6

Barney-15E

Level 10

122,360 points

Dec 11, 2010 8:46 AM in response to Mark Savoia

If you are getting a divide by zero error in the Finder, there is something corrupt on your system. Since the disk verifies ok, besides re-istalling the OS, I'm not sure what might fix it.

When you get that in the Finder, what are you doing? From what device to what device? e.g. "copying a file from Western Digital MyBook to internal hard drive."

As posted, this is either very sloppy programming or something is corrupted. Could also be RAM. If it is failing, it might be returning wrong address locations and resulting in Div by zero.

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Answer 7

Dec 11, 2010 9:21 AM in response to Mark Savoia

I would suggest that you run AHT. You might have bad hardware causing this error.

___________________

Allan

___________________

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Answer 8

Mark Savoia Author

Level 1

40 points

Dec 13, 2010 4:45 AM in response to Allan Eckert

Here is a crash report:
Identifier: com.Growl.GrowlHelperApp
Version: 1.2.1 (1.2.1)
Code Type: X86-64 (Native)
Parent Process: launchd [225]

Date/Time: 2010-12-12 14:50:39.055 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Anonymous UUID:

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC I386DIV (divide by zero)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fffffe00320 __gettimeofday + 64
1 libSystem.B.dylib 0x0000000101f9b6af gettimeofday + 43
2 com.apple.CoreFoundation 0x00000001023065a3 CFAbsoluteTimeGetCurrent + 19
3 com.Growl.GrowlHelperApp 0x0000000100015394 idleTimerCallback + 115
4 com.apple.CoreFoundation 0x0000000102303be8 __CFRunLoopRun + 6488
5 com.apple.CoreFoundation 0x0000000102301dbf CFRunLoopRunSpecific + 575
6 com.apple.HIToolbox 0x000000010389891a RunCurrentEventLoopInMode + 333
7 com.apple.HIToolbox 0x000000010389871f ReceiveNextEventCommon + 310
8 com.apple.HIToolbox 0x00000001038985d8 BlockUntilNextEventMatchingListInMode + 59
9 com.apple.AppKit 0x0000000100abfe64 _DPSNextEvent + 718
10 com.apple.AppKit 0x0000000100abf7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
11 com.apple.AppKit 0x0000000100a8548b -[NSApplication run] + 395
12 com.Growl.GrowlHelperApp 0x0000000100022a68 -[GrowlApplication run] + 180
13 com.Growl.GrowlHelperApp 0x00000001000069a0 main + 281
14 com.Growl.GrowlHelperApp 0x0000000100001be4 start + 52

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000101fb116a kevent + 10
1 libSystem.B.dylib 0x0000000101fb303d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x0000000101fb2d14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x0000000101fb283e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x0000000101fb2168 pthreadwqthread + 353
5 libSystem.B.dylib 0x0000000101fb2005 start_wqthread + 13

Thread 2:
0 libSystem.B.dylib 0x0000000101f982da mach msgtrap + 10
1 libSystem.B.dylib 0x0000000101f9894d mach_msg + 59
2 com.apple.CoreFoundation 0x0000000102302932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x0000000102301dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00000001007397b3 -[NSConnection run] + 112
5 com.apple.Foundation 0x00000001006920a5 _NSThread__main_ + 1429
6 libSystem.B.dylib 0x0000000101fd1536 pthreadstart + 331
7 libSystem.B.dylib 0x0000000101fd13e9 thread_start + 13

Thread 3:
0 libSystem.B.dylib 0x0000000101f982da mach msgtrap + 10
1 libSystem.B.dylib 0x0000000101f9894d mach_msg + 59
2 com.apple.CoreFoundation 0x0000000102302932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x0000000102301dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x000000010071107f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00000001006920a5 _NSThread__main_ + 1429
6 libSystem.B.dylib 0x0000000101fd1536 pthreadstart + 331
7 libSystem.B.dylib 0x0000000101fd13e9 thread_start + 13

Thread 4: com.apple.CFSocket.private
0 libSystem.B.dylib 0x0000000101fdbe92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x0000000102324498 __CFSocketManager + 824
2 libSystem.B.dylib 0x0000000101fd1536 pthreadstart + 331
3 libSystem.B.dylib 0x0000000101fd13e9 thread_start + 13

Thread 5:
0 libSystem.B.dylib 0x0000000101fb1f8a _workqkernreturn + 10
1 libSystem.B.dylib 0x0000000101fb239c pthreadwqthread + 917
2 libSystem.B.dylib 0x0000000101fb2005 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xfffffffffffff67b rbx: 0x00007fff5fbfe740 rcx: 0x000000003b9aca00 rdx: 0x00000000ffffffff
rdi: 0x00007fff5fbfe740 rsi: 0x00007fffffe00050 rbp: 0x00007fff5fbfe700 rsp: 0x00007fff5fbfe700
r8: 0x000000004d05278f r9: 0x00007fff5fbfe740 r10: 0x00007fffffe00050 r11: 0x0000000000012cb6
r12: 0x0000000000000000 r13: 0x0000000102463760 r14: 0x000000010a0006e0 r15: 0x000000010a000800
rip: 0x00007fffffe00320 rfl: 0x0000000000010207 cr2: 0x0000000100d668ec

Binary Images:
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0x104ce0000 - 0x104ce2fff libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x104ce6000 - 0x104d0cfe7 libJPEG.dylib ??? (???) <6690F15D-E970-2678-430E-590A94F5C8E9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x104d14000 - 0x104deeff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x104dfd000 - 0x104dfdff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x104e00000 - 0x104e48ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x104e50000 - 0x104ebafe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x104ec4000 - 0x1056cefe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x105717000 - 0x105b5afef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x105ce7000 - 0x105e08fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x105e6f000 - 0x105e70ff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x105e74000 - 0x105f35fe7 libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x10602c000 - 0x106065fef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <97F968EB-80ED-36FB-7819-D438B489E46E> /usr/lib/libcups.2.dylib
0x106074000 - 0x106123fff edu.mit.Kerberos 6.5.10 (6.5.10) <F3F76EDF-5660-78F0-FE6E-33B6174F55A4> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x106149000 - 0x10616afff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x106174000 - 0x1061bbff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x1061e0000 - 0x1062c5fef com.apple.DesktopServices 1.5.9 (1.5.9) <27890B2C-0CD2-7C27-9D0C-D5952C5E8438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x106314000 - 0x10643afff com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <B51023BB-A5C9-3C65-268B-6B86B901BB2C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x1064a9000 - 0x1064fefef com.apple.framework.familycontrols 2.0.1 (2010) <239940AC-2427-44C6-9E29-998D0ABECDF3> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x10651b000 - 0x106531fe7 com.apple.MultitouchSupport.framework 207.10 (207.10) <1828C264-A54A-7FDD-FE1B-49DDE3F50779> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x10653e000 - 0x106563ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x10657c000 - 0x10658bfff com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x106594000 - 0x1065c5fff libGLImage.dylib ??? (???) <57DA0064-4581-62B8-37A8-A07ADEF46EE2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1065cc000 - 0x1065effff com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x1065f8000 - 0x1065feff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x106607000 - 0x106650fef libGLU.dylib ??? (???) <EB4255DD-A9E5-FAD0-52A4-CCB4E792B86F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10665f000 - 0x106673fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x106683000 - 0x10679cfef libGLProgrammability.dylib ??? (???) <13E8114C-6E07-A66E-35E6-C185E54840AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1067bd000 - 0x1067c0ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x1067c5000 - 0x1067cafff libGFXShared.dylib ??? (???) <A94DE483-A586-A172-104F-1CFC5F0BFD57> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x1067cf000 - 0x10684efe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <1DD64A62-0DE4-223F-F781-B272FECF80F0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x106884000 - 0x106885ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <14F14B5E-9287-BC36-0C3F-6592E6696CD4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x10688a000 - 0x10688aff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x10688d000 - 0x106894fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x10689d000 - 0x1068b6fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x1068cb000 - 0x10691aff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x10693b000 - 0x10695bff7 com.apple.DirectoryService.Framework 3.6 (621.9) <FF6567B5-56BD-F3EC-E59D-1EC583C3CF73> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x106965000 - 0x106977fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x10697e000 - 0x106abcfff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x106b54000 - 0x106b55fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x106b59000 - 0x106b9aff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x106bb7000 - 0x106cdfff7 com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x106d53000 - 0x107257fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x10731f000 - 0x107364fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x107387000 - 0x1073f8ff7 com.apple.AppleVAFramework 4.10.12 (4.10.12) <1B68BE43-4C54-87F5-0723-0B0A14CD21E8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x107403000 - 0x107403ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x107406000 - 0x1075f5fe7 com.apple.JavaScriptCore 6533.19 (6533.19.1) <233B3E34-CDC4-668A-529A-7E61D510D991> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10766a000 - 0x1082ddfef com.apple.WebCore 6533.19 (6533.19.4) <214A0165-E3D0-1F7A-F2D5-5337E00E410A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x108e83000 - 0x108e90fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <397B9057-5CDF-3B19-4E61-9DFD49369375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x11c800000 - 0x11cbdafff com.apple.RawCamera.bundle 3.4.1 (546) <F7865FD2-4869-AB19-10AA-EFF1B3BC4178> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib

Model: MacPro3,1, BootROM MP31.00C1.B00, 4 processors, Quad-Core Intel Xeon, 2.97 GHz, 8 GB, SMC 1.13f3
Graphics: NVIDIA Graphics Engine, NVIDIA Graphics Engine, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (en3), Ethernet, en3
PCI Card: NVIDIA Graphics Engine, Display, PCI
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: WDC WD6000HLHX-01JJPV0, 558.91 GB
Serial ATA Device: Optiarc DVD RW AD-7261S
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa200000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa210000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa220000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd600000
USB Device: HP LaserJet 1020, 0x03f0 (Hewlett Packard), 0x2b17, 0xfd640000
USB Device: USB HUB, 0x056d, 0xfd630000
USB Device: EIZO USB HID Monitor, 0x056d, 0x0002, 0xfd633000
USB Device: Bluetooth USB Host Controller, 0x07d1 (D-Link Corporation), 0xfc01, 0xfd670000
USB Device: Back-UPS RS 1300 LCD FW:838.H7 .D USB FW:H7, 0x051d (American Power Conversion), 0x0002, 0x5d100000
FireWire Device: unknown_device, Unknown
FireWire Device: unknown_device, Unknown

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Answer 9

Dec 13, 2010 7:45 AM in response to Mark Savoia

Mark Savoia wrote:
Identifier: com.Growl.GrowlHelperApp
Version: 1.2.1 (1.2.1)

Growl seems to be crashing, although it looks like you're running the latest version. I'd remove Growl from your system to see if that prevents the crashes. If that works, then install it again to see the problem reappears.

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Answer 10

Mark Savoia Author

Level 1

40 points

Dec 13, 2010 7:55 AM in response to William-Boyd-Jr

It just so happens that is the crash report I sent. It can be Growl, other times Photoshop, Safari, Mail, Toast or even the finder. It happens with any program, at any time, with no set frequency.

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Answer 11

The hatter

Level 9

61,031 points

Dec 13, 2010 8:01 AM in response to William-Boyd-Jr

Panics are usually hardware, and running AHT is a good first start. It finds some errors but not all, but Extended Test and Loop anyway. Follow up with Rember/Memtest (if you have a lot of RAM, pull half and run, then other half). Memory errors are harder and stability and stress tests even on RAM can go for hours.

A clean install of the OS can give you ground zero to rule out and start to look for other issues.

If it is a new Mac Pro then it default boots to 64-bit and needs 64-bit drivers as well.

If AHT kicks out an error, then you know you need to take it in and while we can guess, we don't have a list of what those codes are or mean.

And do clone your system when it is working, then don't just verify, but boot from another drive, and in addition to using Apple DU First Aid, throw in Disk Warrior to the mix and regular preventative maintenance and repair.
If you have a crash/freeze etc then be sure to at a minimum do SAFE BOOT (shift key until desktop appears), as the directory and cache files are usually damaged or in need of repair or have bad contents.
When the problem is resolved, a clean solid OS as a foundation.

Right now, I would not trust verify's results, I would assume one or more frezes caused trouble and only add new problems to make matters worse, and until those are resolved you can't peel back the onion to see what is underneath.

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Answer 12

Mark Savoia Author

Level 1

40 points

Feb 1, 2011 11:08 AM in response to The hatter

Did anyone ever find a solution for this? I keep getting them even off a fresh OS loaded on a fresh HD. It would be like the computer is new out of the box.

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