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Apple Mobile Device (Recovery Mode)

8342 Views 8 Replies Latest reply: Dec 11, 2010 4:28 PM by Lawrence Finch RSS
Thestrup Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 10, 2010 6:23 PM
Hello.
I'm trying to update my iPhone 3GS, but it will not update, a message keep comming up saying " Windows needs to update the driver software for Apple Mobile Device (Recovery Mode) "
And now, everytime I connect my iPhone to my computer, that message comes up, and I can't do anything with my iPhone on the computer..
My iPhone shows a picture of a USB hub, and arrow pointing against a iTunes icon.
- I'm using Windows Vista, anyone who knows a solution to this problem? Or atleast where I can find the software?

- Thanks in advance, Thestrup.
3GS, Windows Vista
  • ambarsaria Level 1 Level 1 (110 points)
    Currently Being Moderated
    Dec 11, 2010 12:11 AM (in response to Thestrup)
    uninstall itunes then restart windows for 1-2 times so that all data is flushed
    out, then reinstall latest itunes.
    and must take backup of music, purchased content etc. on dvd

    Message was edited by: ambarsaria
    Amd Athlon, Windows Vista
  • ambarsaria Level 1 Level 1 (110 points)
    Currently Being Moderated
    Dec 11, 2010 6:24 AM (in response to Thestrup)
    No problem with that use your same
    Apple I'd that you are using with your
    iPhone. Do take backup of music etc
    From your old iTunes. And deauthorize
    Before uninstalling iTunes. Then reinstall
    And use old apple id for sign in.
    Amd Athlon, Windows Vista
  • Lawrence Finch Level 7 Level 7 (24,590 points)
    Currently Being Moderated
    Dec 11, 2010 6:32 AM (in response to Thestrup)
    Thestrup wrote:
    Hello.
    I'm trying to update my iPhone 3GS, but it will not update, a message keep comming up saying " Windows needs to update the driver software for Apple Mobile Device (Recovery Mode) "
    And now, everytime I connect my iPhone to my computer, that message comes up, and I can't do anything with my iPhone on the computer..
    My iPhone shows a picture of a USB hub, and arrow pointing against a iTunes icon.
    - I'm using Windows Vista, anyone who knows a solution to this problem? Or atleast where I can find the software?

    - Thanks in advance, Thestrup.

    Here is the tech note for uninstalling and reinstalling iTunes: http://support.apple.com/kb/HT1925
    Lenovo T-60, Intel iMac , Dell/Ubuntu 8, iPhone 3GS iOS 4.2.1, Windows XP Pro, Leopard 10.5.4
  • mmfundisi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2010 4:19 PM (in response to Thestrup)
    I am having the same problem wondering if someone can help me. my iphone 3gs needed to be restored and it went into recovery mode. I have tried several times within two day and no positive results. not worrying about data just i need my phone. if you can assist or no of someone who can my email is monicamfundisi@aol.com.
    windows 7 home edition, iPhone OS 3.1.3, stuck in recovery mode
  • Lawrence Finch Level 7 Level 7 (24,590 points)
    Currently Being Moderated
    Dec 11, 2010 4:28 PM (in response to mmfundisi)
    Lenovo T-60, Intel iMac , Dell/Ubuntu 8, iPhone 3GS iOS 4.2.1, Windows XP Pro, Leopard 10.5.4

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