I dropped my Iphone 4

I have heard cases where the phone gets replaced for free however most the time its a out of warranty replacement for 199 sorry

Dropping it is NOT covered. You will have to pay.

the warranty does not cover the screen damage. You will have to pay out of warranty, which ihs 199 bucks for a replacement.

Few month after the iphone 4 release, it has been reported by some users that they have gotten their phone replaced for free as a one time courtesy, replaced it for cheaper as a one time courtesy. But it is done case by case and every apple store is different of how they process the situation.

You might as well take it to the apple store. Tell them exactly what happened. If they do replace it for free, then you are lucky. However, if they don't replace it for free and charge you, you can just walk out of the store, find a way to get the money. Maybe ask your parent?

I slipped on the ice last night and my phone went flying across the driveway and landed on the front screen. It spiderweb cracked the entire front of the phone into about 20 different shards.

The Apple store at my local mall switched it out for free - they were fast, helpful and informative. This was a "1 time courtesy" but I suspect the fact that this is my 2nd iPhone and I've never been late on a payment may have been a factor. They also indicated that I have never reported any problems so they are more prone to go above and beyond to help.

It's customer service like this that will bring me back for the next generation hardware when it is available... I'm not sure how the Apple store can absorb the type of variable costs associated with employing the number of people they do. You go in there and are greeting by 20 employees ready to assist you, and then they give you a phone for free. In today's business environment very few companies still place that customer ahead of the shareholder - it is nice to see that Apple is one of them.

I'm a customer for life!