Skip navigation

Facetime Registration Problem

53387 Views 115 Replies Latest reply: Oct 24, 2012 8:01 AM by Grenabo RSS
  • gaialive Calculating status...
    Currently Being Moderated
    Jul 24, 2011 10:05 AM (in response to MusicShine)

    For those having problems editing their hosts file correctly:

     

    If you don't know how to use vi or pico or nano in Terminal

    then you can do this instead to edit your /etc/hosts file:

     

    Finder > Go > Go To Folder...

    (⇧⌘G)

     

    type in /etc

     

    open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

    A dialog will pop saying the file is owned by root. Click Unlock.

     

    Your hosts file should contain ONLY the following lines in bold

     

    ##

    # Host Database

    #

    # localhost is used to configure the loopback interface

    # when the system is booting.  Do not change this entry.

    ##

    127.0.0.1          localhost

    255.255.255.255          broadcasthost

    ::1             localhost

    fe80::1%lo0          localhost

     

     

    If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

    Now REMOVE ALL EXTRA LINES from /etc/hosts so that it contains only the lines listed above and SAVE.

     

    To check that you have editied the file correctly open Terminal (in Utilities Folder)

    and type in :

     

    more /etc/hosts

     

    If you have edited it correctly and only the bold lines from above are showing,

    RESTART your mac.

     

    Open facetime, and supply your Apple ID and password.

    Facetime will activate and connect.

     

    Now you can swap back to your old /etc/hosts file which you saved on the desktop.

     

    Tim x

  • ssuubb Calculating status...
    Currently Being Moderated
    Jul 24, 2011 11:02 AM (in response to SteveK12)

    Unsure why, but the above solution isn't working for me either. I did have extra entries in my hosts file which I put there, but removing them, flushing the cache and even restarting doesn't fix my facetime problem.

     

    For completeness I am referring to this error:

     

    "The server encountered and error processing registration. Please try again later."

     

    Screen Shot 2011-07-24 at 18.58.41.png

     

    Which occurs after I log in successfully and then choose an email address to associate with the account - I am then returned to the log in screen shown above, along with the error.

     

    This is using a fresh installation of Lion with a brand new admin user account.

  • Angel007 Calculating status...
    Currently Being Moderated
    Jul 24, 2011 2:45 PM (in response to SteveK12)

    I hereby verify that the above solution provided by Tim works perfectly fine.. Thanks

     

    Cheers...!!

  • roberto117 Calculating status...
    Currently Being Moderated
    Jul 24, 2011 2:57 PM (in response to Angel007)

    it isnt working for me... so still waiting for alternative

    solutions

  • roberto117 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 24, 2011 2:58 PM (in response to MusicShine)

    same for me... it did not work

  • MusicShine Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 24, 2011 3:29 PM (in response to SteveK12)

    same for me..FaceTime not working

  • Johnnie B. Goode Level 1 Level 1 (45 points)
    Currently Being Moderated
    Jul 24, 2011 5:40 PM (in response to gaialive)

    Tim's solution worked for me, but I have a sneaky suspicion that I have other programs related to those deleted lines in /etc/hosts that will no longer work...

  • slmorgan42 Calculating status...
    Currently Being Moderated
    Jul 24, 2011 6:47 PM (in response to SteveK12)

    The host file update worked for me.

  • roberto117 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 24, 2011 11:50 PM (in response to MusicShine)

    this does work, you just need to edit it right ....  i changed some steps so its clearer.

     

    Finder > Go > Go To Folder...

    (⇧⌘G)

     

    type in /etc

     

    open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

    A dialog will pop saying the file is owned by root. Click Unlock.

     

    Your hosts file should contain ONLY the following lines in bold

     

    ##

    # Host Database

    #

    # localhost is used to configure the loopback interface

    # when the system is booting.  Do not change this entry.

    ##

    127.0.0.1          localhost

    255.255.255.255          broadcasthost

    ::1             localhost

    fe80::1%lo0          localhost

     

     

    If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop

     

    when u save it it you have to erase the  .txt  ! !

     

     

    then go back to  /etc/hosts and erase the original  hosts  (it will ask for ur password) 

     

    then u copy the one that u saved on the desktop

     


     

    To check that you have editied the file correctly open Terminal (in Utilities Folder)

    and type in :

     

    more /etc/hosts

     

    If you have edited it correctly and only the bold lines from above are showing,

    RESTART your mac.

     

    Open facetime, and supply your Apple ID and password.

    Facetime will activate and connect.

     

    Now you can swap back to your old /etc/hosts file which you saved on the desktop.

     

     

     

     

    This is what i did so it finally worked for me . Hope i could help

    Roberto.

  • gaialive Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 25, 2011 12:03 AM (in response to roberto117)

    @roberto117

     

    glad to hear my solution worked for you..

    but just so others don't get confused, this is extra important info you forgot to include:

     

    If you're using Text Edit :

    the simple solution is to copy the hosts file and paste it to your desktop.

    (It's a good idea to Duplicate it again so you have a master copy.)


    Edit it.


    Then paste this newly edited version back into your /etc folder

     

    The Finder will ask you to Authenticate. Just click "Authenticate" and enter your login/admin password.

     

    Tim x

     

    ps. AFTER you have edited the hosts file and got Facetime working

    YOU CAN REPLACE your original hosts file.

    This may be important as you may have different IP addresses set to loopback,

    either to stop certain urls from being contacted,

    to stop apps from connecting without your knowledge, or for blacklisting certain IPs.

  • Krapmeister Calculating status...
    Currently Being Moderated
    Jul 25, 2011 6:08 AM (in response to roberto117)

    This solution of editing the host file worked like a charm..

  • Cyberilla Calculating status...
    Currently Being Moderated
    Jul 25, 2011 9:52 AM (in response to gaialive)

    Thank you Tim! That worked for me as well. My host file was looking quite different when I opened it and I found another host file renamed "hosts~orig" which was actually the correct host file.

  • Pedro Alonso Calculating status...
    Currently Being Moderated
    Jul 25, 2011 12:51 PM (in response to SteveK12)

    It worked for me...

  • genios Calculating status...
    Currently Being Moderated
    Jul 26, 2011 12:23 PM (in response to SteveK12)

    SOLVED:

     

    PROCEDURE:

     

    1 - Close Facetime

     

    2 - Open a terminal and issue the command:

     

    dscacheutil -flushcache

     

    3 - RESTART your Mac

     

    open Facetime and login voila !

  • MusicShine Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 26, 2011 12:44 PM (in response to genios)

    NOT WORKING HERE AFTER THAT!

1 2 3 4 5 6 ... 8 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (7)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.