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RESTORE FROM BACKUP does NOT restore everything. WHY APPLE?

I had a 3GS. I backed it up via iTunes.

Then I got a 4G. I restored from backup.

Guess what? All apps DID NOT RESTORE. WOW! I've heard this same thing happened to a coworker.

All the Apple employees, AT&T employees... WRONG. Apparantly, restore does not exactly work or it's not as simple as these folks say it is. This is really screwed up. I've heard 2 cases of this happening now. So why does the restore TO 4G, from a 3GS backup NOT working?

iOS 4

Posted on Dec 12, 2010 7:30 PM

Reply
226 replies

Oct 21, 2014 12:32 AM in response to cypherx

cypherx wrote:


Does anyone know if this procedure still works with IOS 8?



http://www.macworld.com/article/1159917/ios_restore_folders.html


Basically I want to restore to a new phone but not lose all the app organization. I guess I could just leave the apps strewn all about randomly on various pages and simply use Spotlight for everything, but I like having folders with apps in their proper categories.


Hi cypherx. You seem pretty knowledgeable about matters regarding iPhone backups. I have an issue with mine that I posted a question on recently. Do you mind checking out my discussion and letting me know how I might be able to retrieve a missing backup? Thanks in advance!

Oct 22, 2014 5:05 AM in response to KiltedTim

It was a new phone, not restore as a new phone. To be honest, I don't think I had that option. I just installed a new screen on a broken iPhone 5 at work. Started using it, and when I got home where my iTunes backup is, I plugged it in and did the restore, but to tell you the truth it never asked me if I wanted to restore it as a new phone or not.


Now I know what screen you are talking about because some iPhone 6's came in and when you plug in those, it does walk through the activation and then iTunes asks to restore it along with a drop down with all the different phone backups you have, or restore it as a new phone.


The reason I have some experience with this is because at work our corporate issued phones are iPhones and the employees that have them like Executives, Management, IT, etc... require them for e-mail. We choose the Apple platform over Android because of the walled garden nature of approving apps, and with MaaS360 MDM we can enforce that they are compliant, which is very important on a device that can access company resources.


I'm thinking after going back and re-reading what I wrote, I should have done a factory reset on the iPhone 5 when I got home in order to get to the activation screen, then perhaps iTunes would have asked me if I want to restore it as a device I had backed up or new device.


I have a 6 plus on order, but don't expect that to ship for another 2 weeks or so.

Jan 15, 2015 9:08 AM in response to Elie12587

Elie12587 wrote:


I'm having problems on all this back up and restoring ..i need some help ASAP


Maybe starting your own thread would be better, since this one is more about what is or is not restored, not general assistance with making or restoring backups.


Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

Jan 17, 2015 1:44 AM in response to TJBUSMC1973

TJBUSMC1973 wrote:


Elie12587 wrote:


I'm having problems on all this back up and restoring ..i need some help ASAP


Maybe starting your own thread would be better, since this one is more about what is or is not restored, not general assistance with making or restoring backups.


Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support

My itunes is all apple lossless. Mostly ripped straight from CD. I want my itunes import CD encoder settings to reflect this and continue to rip audio in lossless format.


My 64gb iphone 5s requires my itunes music collection be transcoded into a lossy format to fit on the iphone. But I currently have to set my import CD encoder settings off of apple lossless and onto AAC 96kbps VBR to get my collection to fit on the iphone. I then separately must check the box in itunes telling it to "convert higher bit rate songs to 128 kbps". This location in itunes to determine what to convert my music files to, should allow me to set encoder settings to AAC 96kbps VBR for this function. It does not allow 96kbps, only 128kbps. If I set my import CD encoder settings to AAC from lossless, then tick this convert box in itunes and select 128 from the drop down menu, then I can succeed in getting my music converted small enough to fit on my iphone. But then I must also remember to go back to turn my import CD econder back to lossless once I've finished synchronizing my iphone.


The import CD encoder settings should be able to be left at ALAC (lossless) as that is a unique process seperate from putting music on my iphone. I should not have to continually change my CD import encoder settings when all I want to do is sync my iphone to itunes.


I should also be able to have a more robust transcoder on itunes to sync my iphone. Giving me the opportunity to set my transcoder output to AAC (lossy) 96kbps VBR.


Anyone have any advice here?


MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9)

Feb 24, 2015 9:40 AM in response to Lawrence Finch

Disclaimer: For time reasons, I did not read all 15 pages of this thread. I only scanned a few pages back.


I'm having a problem with the restore from backup. I have a replacement iPhone that I have wiped 3 times and restored from backup 3 times. It will not copy my apps and furthermore, once the restore is finished, the phone returns to the "Hello" screen that one sees when a phone has been erased and reset. Once again, after the restore has finished through itunes, the phone returns to the "Hello" screen which I already went through. I tried 2 backup restores via iTunes, and also a restore initiated through the phone. A full backup was was saved, apps transfered, etc, less than two weeks ago.


A step further, if I go through the hello screen and "set up as a new phone" now that the restore has completed, my contacts and texts are in the phone, but none of my apps. I also tried syncing, after restore from backup, and nothing happened. After a restore is completed, I shouldn't be seeing the "Hello" screen. I also can't see why it should matter whether the restore was initiated via iTunes or the phone.


Can anyone explain why this "too simple to fail" process is failing and how to resolve it?


(Unsolicited opinion: I really resent the new version of iTunes and iOS, tributes to bad computer fashion.)

Feb 24, 2015 9:43 AM in response to fightswithappledevices

fightswithappledevices wrote:


Disclaimer: For time reasons, I did not read all 15 pages of this thread. I only scanned a few pages back.


I'm having a problem with the restore from backup. I have a replacement iPhone that I have wiped 3 times and restored from backup 3 times. It will not copy my apps and furthermore, once the restore is finished, the phone returns to the "Hello" screen that one sees when a phone has been erased and reset. Once again, after the restore has finished through itunes, the phone returns to the "Hello" screen which I already went through. I tried 2 backup restores via iTunes, and also a restore initiated through the phone.


A step further, if I go through the hello screen and "set up as a new phone" now that the restore has completed, my contacts and texts are in the phone, but none of my apps. I also tried syncing, after restore from backup, and nothing happened.


Can anyone explain why this "too simple to fail" process is failing and how to resolve it?


(Unsolicited opinion: I really resent the new version of iTunes and iOS, tributes to bad computer fashion.)

Start a new thread with some more detail on how the backup was taken (iCloud or iTunes), what model iPhone and iOS levels you are talking about (old phone and replacement) and exactly what is happening, any errors, etc.

Feb 24, 2015 2:02 PM in response to fightswithappledevices

Are the apps present in the iTunes library on the computer you're restoring from? If not, then that's your problem. Apps are not part of the backup. It would be redundant as they should be in the iTunes library and there is no need to keep another copy of them. Music and other media also are not part of the backup for the same reason.


If you were restoring from an iCloud backup, your apps will re-instal as part of the restore process. If you didn't have them in your iTunes library and you're restoring from iTunes on a computer, you can re-download apps at no charge using the same ID used to purchase them originally.

Oct 9, 2015 2:15 PM in response to thespaciousmind

Again like many others I have 'Stumbled' across this discussion whilst having issues restoring my iPad after the various v9 updates. Actually substitute updates with the word debacle.


Maybe I just got unlucky with the choice of words I entered into the Google search to end up here. ;-)


No.. I haven't read all the posts but [rspaceball Oct 23, 2013 9:16 PM ] hit the road running.


It is really simple.


Apple announce an update.


We take steps to ensure we run a full backup before running the update.


We click the button for the FU (I hope you don't try and work out this acronym by yourselves. I of course mean 'Feature Update')


We then try to recover after the FU using the backup and get 20 apps back from 200. No data included apart from a few exceptions.


Nice.


A suggestion.


Could you add a feature where we can mark posts with a minus. I have a few lined up. I have even more lined up for pluses.



Tom

RESTORE FROM BACKUP does NOT restore everything. WHY APPLE?

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