Previous 1 4 5 6 7 8 Next 221 Replies Latest reply: Jan 16, 2016 11:32 AM by KiltedTim Go to original post Branched to a new discussion.
  • Lawrence Finch Level 8 Level 8
    Mac OS X

    It's not clear which error you mean, but if it is -1 the cause can be one of 3 things:


    1. Security software blocking the restore (try disabling your firewall and antivirus)


    2. The phone was hacked or jailbroken


    3. Hardware error. This can be the phone, the connector, the USB port on the computer or the cable.

  • satvik7star Level 1 Level 1

    Lets be clear. IF:

    I have tons of apps and games installed on my iphone, after i factory restore it and then Restore from a Backup, will all my user installed Apps and Apps Data(like Game progresses) get restored too? Or will i lose my game progresses?

  • Lawrence Finch Level 8 Level 8
    Mac OS X

    If you have used the phone as Apple intended by regularly syncing and backing up to iCloud or your computer (as described in the manual) and your phone is not jailbroken, then a factory restore will leave the phone in the same state it was as of the last backup. This includes all app data such as game progress, contacts, calendars, photos, settings, music, apps, videos, podcasts, etc.


    Note that not all of this is in the backup itself; for example, apps, music and videos are restored from the master copy in the iTunes library on your computer (or in iCloud). There's no point in duplicating them in the backup; for example, I have 50 GB of music in my iTunes library. Why on earth would I want to take up another 50 GB of storage just to duplicate this content?

  • satvik7star Level 1 Level 1

    Thank you but i am still confused. That means after Restoring from Backup i will get back my temple run, subway surfer etc. progress?

  • Lawrence Finch Level 8 Level 8
    Mac OS X

    Yes, you will get back everything as of the last backup. If yo do a restore while the phone is still working it will actually do a backup immediately before the restore.

  • satvik7star Level 1 Level 1

    Thank you sir. You rock

  • IanDHamilton Level 1 Level 1

    Well I just lost all my photos and books. This just *****. A backup means a total backup unless told otherwise via a dialog. I think my problem is that I had turned off automatic syncing for photos and books. I have been adding books (pdfs) and photos manually and have no old copies on my computer. Obviously the only copy was on the iPad BUT I assumed that a backup was what the rest of the world calls a backup - not a peverted sort of sync. What really ticks me off was that I was trying to do a reinstall of the iPad because it is an iPad 1 with very little RAM and what with all the updates to IOS and apps, it has become a real pig with most apps just quitting randomly through the day because of lack of memory.

  • IanDHamilton Level 1 Level 1

    Oh, just great Apple!!

    I can even use the word - "sips through a straw"

    And that is the final straw for me. I was seriously considering a new iPad but now I think a Galaxy is the way to go

  • tonefox Level 6 Level 6

    You had better make sure you understand how to use it.

  • gidiem Level 1 Level 1

    I just tried to RESTORE my iPad 1st gen... Thing that I did a year ago and went smoothly... Nothing there !!!!!!!!!! 900MB of emptyness   what's going on??? Nobody has the time to download everything again... It's a years work... That's the reason why you came up with a backup tool, right??? If anybody knows something I should know, a special trick or a killer combination of buttons that does the trick, please let me know, Thanks in advanced.

  • Bez99 Level 1 Level 1

    I'm confused. I back up my iPad via iCloud. I did a restore on it a few months ago and it automatically redownloaded all of my apps from the App Store. Took a while, but it worked.


    I just restored my iPhone from my PC. I don't sync my Apps to my PC separately, as I don't manage my apps on my PC and iTunes explicitly states under Automatically Back Up,  This Computer, "A full backup of your iPhone will be stored on this computer". To me, that's pretty explicit confirmation that everything from my phone, including my apps, is included in my backup.


    My question is this: even if iTunes didn't store a full backup as it explicitly stated it would, why can it not remember which apps I had installed and redownload them for me, just as it did with my iCloud backup?

  • HDL_NYC Level 1 Level 1

    I thing some responses in this discussion may be mixing-up the different types of data:

    1. Apps & installed software

    2. Data (photos, music, videos, etc)

    3. Personalized settings (or 'tweaks')


    1 & 2 are generally covered by a proper Backup/Reset/Restore process, but #3 seems to leave your restored iPhone missing many useful settings.  For example:


    After doing a RESET and a RESTORE on my iPhone, many of my 'personal settings' were not restored.  Apple has since confirmed that they do not save these settings, but what is worse, is that there doesn't seem to be a complete list of what is NOT restored -- a list that would ease the pain manually restoring the settings. 


    Do you know where I can find a list of settings that are not saved?


    For example, so far, I have discovered these items that are not restored:

    - WiFi Password

    - Brightness - Auto-Brightness

    - WallPaper

    - Clicks & Sound Preferences:

              Vibrate; RingTone; New Mail; Lock Sounds; Keyboard Clicks

    - Location Services

    - Notifications

    - Usage-Battery % Indicator

    - Siri

    - Cellular-Data Roaming

    - PassCode Lock

    - iCloud Find My iPhone

    - Fetch New Data / Push

    - eMail Signature

    - Stocks List

    - Font Size

    - Timer Alarm RingTone

    - Voice Mail Preferences


    There are just the settings I have discovered in 6 weeks of post-restore usage; I suspect there are other 'tweaks' I made in the previous 3 years that will be discovered the next time I need a particular response...


    If only Apple would publish a list of User-Settings that are not restored, then fixingthem manually would be tolerable.  BTW, Apple, WHY ARENT' THESE SETTINGS RESTORED?

  • William McMullen Level 1 Level 1

    Biggest issue for me here is that Apple has changed the behavior of the "back-up."


    It used to behave like this:

    IF you backed up your phone to iTunes via a cable, it would take a while, create a bit-by-bit back up of your phone, and then finish. At this point, if you lost your phone, threw your phone in a lake, or your phone was stolen, you could go get another iPhone and connect it, restore it, and violá, your phone was magically exactly like it was before whatever mishap befell your original phone.


    NOW, with the latest itunes and iOS, back up is different. (Read: Inconsistent.) New fun option: Back up to iCloud. This returns the closest thing to "the old exact copy" that iTunes back-ups formally gave you. All your files, all your apps, photos, texts, etc. With the exception of your audio files that aren't purchased from iTunes (special cavaet: they would be backed up if you subscribe to iTunes Match).


    The crazy thing is that if you go the other route, the OLD way, by connecting your phone to your computer and backing up, is that you no longer seem to be able to get an exact copy of your phone. The apps are forgotten; you have to recall the order in which you had them on your various screen pages, and annoyingly, the iTunes 'Apps' page that you organize your phone's apps upon doesn't even have a complete list of apps that you may have had on your phone in the first place. It's also now up to you to try to remember which apps among the hundreds you may have downloaded over the years to turn back on for installation, and only by going through your list of purchased apps on the phone (can't find a place to do it in iTunes on the Mac) and recall "Yes, I used to have that app installed... In a folder I made. I think."


    The iCloud back up seems to be the closest thing to the "old way," and thus, it's now my preferred method. However, it required me to purchase 100 gigs of storage, and took a loooooooong time to back up my 64gig iPhone initially, here on my slow upload.


    The problem is Apple has changed what "Back Up" means, and it's now terribly inconsistant. I see a lot of replys here telling people to read the elaborate lists of what's backed up, what isn't, which copyrighted materials are backed up, which data, blah blah blah, but those people are all avoiding the actual issue: IT IS NO LONGER AS GOOD AS IT WAS.


    Very "Un-Apple," is what we used to say. But now, maybe it's exactly Apple. And Apple needs to clean up this mess with more consistency.

  • deggie Level 9 Level 9

    Backup never made a bit-by-bit copy.

  • William McMullen Level 1 Level 1

    Deggie, perhaps it wasn't "bit-by-bit"... But that was the pratical effect, however. Your phone would spring back to life in the body of a new one, nearly exact, with the exception of maybe having to re-create your passcode.


    You're just nitpicking about my comment, and avoding the actual issue: How bad this process has become, worse than it used to be, and less intuitive.

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