8 Replies Latest reply: Dec 26, 2010 4:17 AM by areinst
jjkboswell Level 1 (0 points)
Hi,

I recently had my iTunes lost all my apps and podcasts. I don't know what happened, but as far as I know I plugged in my iPhone to sync and charge, and after an hour I came back and iTunes had no apps. Of course syncing my iPhone meant all the apps went from my phone. Any idea what could cause this?

Thanks

Boz

iPhone 3GS & iPhone 4, iOS 4, Windows 7 (rocks)
  • update 4.2.1 is sinking my bat Level 1 (5 points)
    restore ur phone
  • jjkboswell Level 1 (0 points)
    Will restoring my iPhone put back all the apps into iTunes? Or won't it just put apps on phone that match what's in iTunes? i.e. None

    Also, any idea how this could happen?

    Boz
  • Rudegar Level 7 (25,549 points)
    apps are default located in

    \users\yourname\Music\iTunes\iTunes MEdia\Mobile Applications\

    if they are gon from there look for them in the recyclebin
  • jjkboswell Level 1 (0 points)
    OK, I think I didn't make my original post clear. The files are on the PC, they're in my My Music folder (complete path as you describe).

    So yes, I can drag and drop the apps into iTunes, and same with podcasts (although subscriptions are missing). And then do a restore to a backup prior to the mess up. I have done this now, however it means I've lost all app data between the backup and now. Including photos, messages, Apple app data.

    Anyway, I've worked around the problem, what I want to know is, how did this happen? Why did iTunes suddenly lose all my apps and podcast subscriptions?

    Could it happen again?

    Boz
  • Kwopau Level 4 (1,730 points)
    jjkboswell wrote:
    Will restoring my iPhone put back all the apps into iTunes? Or won't it just put apps on phone that match what's in iTunes? i.e. None

    Also, any idea how this could happen?

    Boz


    In a word, No, when you restore your phone, everything in the phone is lost. Have you tried transfering purchases and see if the apps will transfer? Make sure you do this before you restore.

    Are you sure you are logged into your account? Using the same itunes as you always have when synching with your phone?
  • Rudegar Level 7 (25,549 points)
    "Could it happen again?"

    fear only a crazy person would swear on their life that consumer eletronics will not
    act crazy on you again in your life
    be it itune or anything else :S
  • jjkboswell Level 1 (0 points)
    Rudegar wrote:
    "Could it happen again?"

    fear only a crazy person would swear on their life that consumer eletronics will not
    act crazy on you again in your life
    be it itune or anything else :S


    Useful.
  • areinst Level 1 (0 points)
    I had the same problem. Probably after the OS upgrade itunes did not find the apps that were on the iphone anymore. But the solution is simple. Just transfer your purchases from iphone to itunes ... not my idea:

    http://gigaom.com/apple/transfer-applications-from-iphone-to-itunes/