Error importing to iTunes from CD. The required disk cannot be found.

I was able to make it work, albeit still with quite a process. I am using an external super drive. The CD would pop up again for import after I cleared the error message. I unchecked the songs that made it in before the last error and imported again. Each time typically getting one song, thought sometimes it made it two. I did this until the whole CD was imported. Once it was, iTunes made the typical finished import sound. My CD was a new one and not WB so I believe this has to do with the super drive or the cable.

I started to experience this last night. Googled the problem, straight to this fourm. Rusty47 and JacksAngel23 stated and solved the problem. Thanks!

I was having the same problem but I was using a Samsung external cd reader, it brings two usb connection. I was working only with one of them and after trying a lot of stuff i found that i had to plug both usb connectors... I connect them and its working fine

This was exactly what I needed to hear. I rebooted and I was fine. Didn't have to attach my external disk to do an import. Thanks a lot.

this worked for me too - thanks Rusty47!

Claire.

Windows and iTunes 10.

Had this problem "Error importing file .... songname .... iTunes cannot locate the required file" when trying to import a CD today.

My library is on an external USB hard drive. iTunes from time to time not only loses its own library file, but also confuses windows into thinking that the library files do not exist.

So the fix where you re-tell iTunes where to find its own media file (using the preferences menu hidden behind some opaque icon for reasons that pass rational understanding) fails, and when you try to find the file using windows explorer, windows possibly confused by apple "helper" files, or possibly lost in a delusion of its own, also thinks there are no files in the music directory. This despite usage stats on the disk still clearly showing that a lot of space is being used up by files that "aren't there".

The fix for this windows user is close everything down. Reboot, restart iTunes and presto it as if iTunes's / Window's temporary amnesia never happened.

Last time I "lost" the library was when I did the "upgrade" to iTunes 10. I wrongly put this down to a pathetic upgrade utility. I now realise that iTunes/Windows just loses this key element of the plot from time to time, screwing up windows when it does so.

Astonished how flaky this widely used and let's face it hardly brand new software combination is.

Now I don't know if this spectacularly unhelpful performance is Apple's fault or Microsoft's or both, so I'm not going to bother apportioning my contempt. Shame on both your houses for needless worry that I'd have to re-rate and re-sort everything from a virgin set of file back ups yet again.

Thank you!!!!! That worked!!!! Funny, your ID is my son's name (Jack) and he is 23!! You are an angel! Wow....It took me quite a while to find your answer and get my downloads to finally work again, thanks so much!

This solution (re-establishing the link to my external iTunes library) isn't working for me. I'm getting the same error message, but only with *some* CDs, and it happens consistently with those CDs - other CDs import perfectly without any adjustment of settings, immediately after another CD fails. When a CD fails, the error message always refers to the 2nd track on the album. Among the CDs that fail are old and brand new disks - I don't think it's dirt or a faulty disk that's causing the problem.

I have 2 external HDs - 1x USB3 and 1x Thunderbolt. I've tried swapping those connections so the iTunes HD is on a different bus but that didn't change the behaviour.

I tried disconnecting the ethernet cable and disabling WiFi, and that didn't change the behaviour.

I've tried disabling error correction, and that didn't change the behaviour.

Any other clues, anyone?