4870 Views 2 Replies Latest reply: Dec 14, 2010 4:55 AM by Roger Wilmut1
the following post by Zevoneer, though slightly off-topic, says it all:
Did you back up your purchases before you you reinstalled your system? If you erased your drive then the purchases will have been erased along with everything else. If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
*You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download*. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
purchased apps can be re-downloaded free of charge. see _*How to redownload purchased apps from the App Store*_.
good luck !
The iTunes Store terms & conditions make it quite clear that you can download purchased music and films only the once (Apps can be re-downloaded), and that it's your responsibility to make backups. As with any data, keeping it in only one place is an invitation to losing it.
So the official answer is that you can't re-download them. However, there are two possibilities. If you have downloaded them to an iPod or iPhone you can transfer them back to a Mac - please see
Failing that, you could try asking iTunes Support nicely whether they are prepared to allow you to re-download. Be aware that they are under no obligation whatever to do this, but they might just possible as a special concession. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to 'Express Lane', which will guide you eventually to some contact options.