itunes slow connection with internet

Question

Level 1

3 points

itunes slow connection with internet

HELP please someone!
I recently purchased an iphone 4 and so had to get itunes!
I never had the need for it before but I'm quite impressed with it, sorts my music well and works quicker than I thought it would on Windows.

There is 1 issue though, the connection with the internet seem terrible!
I can't stream the 30sec clips of songs in the itunes store! If I download a song it takes at least half an hour! =(
My connection works fine for everything else, normally around 3Mb/sec download speed, often more though! So don't have any issues with anything else!
If I download a song from another source, often takes a matter of a few mins, if not seconds. But itunes seems so slow on the internet!
Really quick to use, just slow as **** on the net!

Any solutions you can suggest?
I've got a Comodo firewall and Mcafee anti-virus and I've added itunes to their safe lists! I can't see what's slowing it up!

HELP PLEASE!

Thanks in advance folks!

Custom, Windows 7, 64bit Windows 7, 8gb RAM, Quad Core

Posted on Dec 16, 2010 10:42 AM

Reply

Answer 1

Katrina S.

Level 7

24,152 points

Dec 16, 2010 12:32 PM in response to Rbaines852

Try taking itunes.exe out of the firewall & security software, restart your PC, then add it back in.

Also add iTunesHelper.exe

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Answer 2

Rbaines852 Author

Level 1

3 points

Dec 16, 2010 1:24 PM in response to Katrina S.

Thanks for the reply Katrina! Just tried this method now, still with no sucess!
The streaming of audio clips is the worst!
I literally get a 1sec clip before it has to rebuffer, then another 1 second of audio and then more rebuffering!
As you can imagine, this gives me no example of what the song sounds like!
The downloading's still slow too!

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Answer 3

Katrina S.

Level 7

24,152 points

Dec 16, 2010 11:13 PM in response to Rbaines852

How about the built-in Windows firewall - is that also active?

As a test if this was my PC, I'd turn off all firewalls and security to see if it made any difference. You can always turn it back on after the test.

Also I'd try closing itunes in the main account, logging into the windows guest account and see if it is slow there, too.

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Answer 4

Rbaines852 Author

Level 1

3 points

Dec 17, 2010 10:06 AM in response to Katrina S.

Thanks again Katrina! I am a bit busy with work but will try this suggested method over the weekend and see if it is a firewall causing my issues!
I'll let you know how I get on!

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Answer 5

Katrina S.

Level 7

24,152 points

Dec 17, 2010 12:23 PM in response to Rbaines852

If it works with everything turned off, then some setting is not correct. Good luck!

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