Mail keeps rejecting Hotmail password

I dont know if anyone has the same problem as me but my mail keeps rejecting password from hotmail every now and then.

Even after fixing it from Keychain Access, it still persists!!
Anyone experienced that and resolved that?

Macbook Pro Unibody Late 2009, Mac OS X (10.6.5), Nil

Posted on Dec 16, 2010 8:39 PM

Reply
6 replies

Jan 14, 2011 3:53 PM in response to zenithfrans

I'm having the same problem. I get an error message stating "The Hotmail POP serve "pop3.live.com" rejected the password for user XXXXX@hotmail.com.

I enter the password, check the box that says "Remember this password in my keychain", click OK and proceed. In most cases the error message pops up again.

I don't know how to "fix it" from Keychain access. Any help would be appreciated. And I'm glad to see it's happening to other people. I was beginning to think it was just me.

Feb 18, 2011 3:32 PM in response to zenithfrans

This is ANOTHER reason I regret buying a mac. It's my first mac...and everyone said..."a mac just works." Not so. I've had lots of issues...this being an annoying one. I have several msn and hotmail accounts....VERY disappointing that I have to keep entering passwords...even though they are "supposed" to be in the magical keychain. Not a mac fan. Sad.

Oct 20, 2013 8:10 AM in response to zenithfrans

FINALLY FOUND THE SOLUTION! Thanks to the kid at my local Apple store who was not aware of the issue but figured it out anyhow. The issue is with the two-step verification process in Microsoft. Following some urging through Microsoft messages, i turned this feature on. At some point after that, both my iphone and mac mail started rejecting my password. Couldn't find a solution on any forums here so finally took the issue and my iphone into my local Apple store. After trying a couple of things, the helpful kid came up with the solution. If the two-step verification process is turned on, you need to set up an "app password" for some devices. I my case both my devices, iphone and macbook air, were affected. With the help of the Apple kid i fixed the issue on my iphone and went home and did the same with my macbook air. HERE'S THE FIX:


Log in to your Microsoft account through another channel other than mac mail.

Go to account settings and click on security info.

Click on 'Create a new app password' and follow instructions.


ALTERNATIVE FIX: TURN the two-step verification OFF.


Following this process, your original password should work on these devices, i suspect, until some event prompts you to create a new 'app password.'


Here's the microsoft link for full instructions for all affected devices:


http://windows.microsoft.com/en-us/windows/app-passwords-two-step-verification


Message was edited by: dbro1202

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Mail keeps rejecting Hotmail password

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