4 Replies Latest reply: Jan 4, 2011 12:25 AM by Julian Wright
Michael Troy Level 2 (195 points)
I had my computer crash and recently restored it. I transferred my music back in via a hard drive and now that I am about to resync my phone, I either have to erase the phone with what is in iTunes, or erase what is in itunes with the phone. I have different info in both, so can I pull my contact info and apps off the phone into itunes so when itunes erases the phone, everything is back on?

Or, do I have to erase itunes with phone info and then just reload music from hard drive?

During the crash, I bought an ipad and synced it to a different computer so will need to sync it to this one instead and I have a few apps/podcasts/movies on it as well so don’t want to erase them and may have to do the same thing.


Mac G4 Dual 800, Mac OS X (10.5.8)
  • Allan Sampson Level 10 (123,405 points)
    All apps on your iPhone and iPad should be in your iTunes library on your computer, which should be included with your computer's backup per the instructions included with this link.


    With Sync Apps selected under the Apps tab for each device's sync preferences with iTunes, after downloading an app with either device, the app will be copied to your iTunes library automatically the first time you sync the device with iTunes after doing so.

    If the apps on each device are different, with your iPhone connected to iTunes and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. Repeat this for your iPad - Transfer Purchaes From - the name of your iPad.

    Then you will need to select Sync Apps under the Apps tab making sure all apps on the connected device are selected below. This will not prevent the device from being erased of all iTunes content with the first sync.

    If all apps on either device were in your iTunes library and your iTunes library was backed up per the instructions included with the link provided and restored from said backup, no iTunes content on either device would be erased with the first sync with iTunes.
  • yisits Level 1 (0 points)
    is there a way to sync an ipad to an itunes library without losing the apps? i don't want to create a backup every time and i want to be able to see the apps on itunes on my computer
  • Allan Sampson Level 10 (123,405 points)
    If you have Sync Apps selected under the Apps tab and deselect this, all apps on the iPad will be deleted.

    If Sync Apps is not currently selected then apps aren't included with the sync process. To have apps downloaded/installed direct with your iPad available in your iTunes library, you must manually copy the apps. At the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad. Why anyone would be interested in having to do this manually when it would be done automatically when syncing with Sync Apps selected is beyond me.
  • Julian Wright Level 7 (34,860 points)
    iTunes > File > Transfer purchases...