4692 Views 3 Replies Latest reply: Dec 28, 2010 5:51 PM by ed the stick
This kind of problem is almost always caused by firewall or anti-virus software on the laptop. If you have either of those running, disable them, then try again.
If that fails, download the software update from the link on this page:
Then connect the iPad to iTunes, click Check for Updates while holding either CTRL or ALT (I can't remember which). This opens a dialog box where you can choose the downloaded update file