Entourage problem

Question

Entourage problem

Hello! I have a sudden fatal problem with Entourage on my iMac. I can't do anything at all without getting an error message: An unknown error (16008) has occurred. It won't let me do a thing - send or receive mail, write a new email, go to the address book or calendar: anything. I can click on a few things and have it seem to work when I first open it, then it freezes. I can only get it to quit by force quitting it. I tried it after a reboot, and no improvement.

Possibly relevant but I don't know how: I just got a new iPhone and used it to get my mail a couple of times. Since then, though, Entourage has worked.

If anyone can help me get this to work again, I would be extremely grateful!

- BH

24" iMac from 2009, Mac OS X (10.5.8), iPhone 4

Posted on Dec 18, 2010 12:44 PM

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Answer 1

Kappy

Level 10

361,741 points

Dec 18, 2010 1:18 PM in response to Border Heeler

Entourage is a Microsoft product so you need to go to the MS forums for their Mac products. The error is not an OS X error.

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Answer 2

Dec 18, 2010 3:55 PM in response to Kappy

Well, I am not at all sure it is not an Apple problem. Seems much more than coincidental that I bought an iPhone and used it to download mail 24 hours before this problem with Entourage, a program that I've been using without this problem for more than 5 years.

I gotta say that your response is more or less what I would have expected from someone at Microsoft - don't bother us with your Mac problems. The same amount of effort could have been expended on a helpful solution. Just sayin'. Am heading to the iPhone section to see if someone kind might have had this happen to them and will help me.

- BH

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Answer 3

Kappy

Level 10

361,741 points

Dec 18, 2010 8:02 PM in response to Border Heeler

Whatever.

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