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User profile for user: cypherx
cypherx Author
User level: Level 1
24 points

Will not restore (error 1604 w/ battery 1611 w/out battery)

Ok I have a faulty iPhone4.

Two weeks ago it ended up in the washing machine... not a full cycle because I realized it a few minutes in that it was in a pocket and I couldn't find it.

So I took it out of the washing machine (it shut itself off, btw), and I dried it with a towel and a blow dryer on cool. I headed out to the store and got a bag of dry white rice. When I got home, I took apart the iphone and put it in a bag of rice (known trick to dry out wet cellphones - works for many people).

Now I tried getting it working again in a few days, but I have the same result, so back in the rice it went.

Now today is the two week anniversary of this event, so I figure if I can't get it to work, it's hosed. So here's what happens...

Without the battery, if you plug it into the PC, the screen comes on and it shows the new iTunes icon along with a usb cable pointing to it. iTunes detects the phone in recovery mode and attempts to update it. When it goes to update, it reboots the phone maybe 3 times. You see the screen flash, then apple logo, then the connect to itunes screen. So that happens a few times and thats it. iTunes will say error 1611, the phone remains on the "Connect to iTunes" screen.

So with the Battery inserted, it's a different experience. First of all, it's much harder to turn on. I'm not sure how I got it on, but it was some combination of holding home and the power buttons. So it shows the apple logo, then a usb cable with an arrow pointing to iTunes. Again iTunes detects the phone in recovery mode so I click Restore. After iTunes extracts the software and does "preparing iPhone for restore", the iphone screen flashes white then black, and then shuts off. In the meant time I hear the Windows 7 device connect / disconnect sound a few times. So iTunes effectively shuts off the iPhone, and then I take it after awhile it times out and presents an error 1604.

Any idea's? Is this thing hosed? The screen is flawless. Right now I'm using an old slow as a snail 3G. I was able to use electrical tape and finagle the microSIM in the correct position in the 3G's sim card tray, so I'm not without phone service. Just the 3G is so slow and the VNC program doesn't even work on it (crashes- I think it doesn't have enough memory). Anyway I'd love to get the iphone4 back to life, it's amazing how much you miss it when it's gone.

Here's some of iPhoneUpdater 15.log dated today.


2010-12-18 18:45:28.413 [8840:1e34]: <Recovery Mode Device 00ACA4D0>: operation 4 progress -1
2010-12-18 18:45:28.453 [8840:1e34]: bootstrapping restore with iBEC
2010-12-18 18:45:28.460 [8840:1e34]: <Recovery Mode Device 00ACA4D0>: operation 31 progress -1
2010-12-18 18:45:29.460 [8840:1e34]: <Recovery Mode Device 00ACA4D0>: Recovery mode succeeded
2010-12-18 18:45:30.083 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID 05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3b5b4e6f
2010-12-18 18:45:30.132 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:30.132 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 1
2010-12-18 18:45:30.132 [8840:1bb0]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID 05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3b5b4e6f, inst: 0x7752038
2010-12-18 18:45:30.132 [8840:1bb0]: IBOOT, DFU \\?\USB#VID 05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3b5b4e6f, inst: 0x7752038
2010-12-18 18:45:30.132 [8840:1bb0]: _AMRecoveryModeDeviceFinalize: 00ACA4D0
2010-12-18 18:45:30.174 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID 05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3b5b4e6f
2010-12-18 18:45:30.176 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:30.176 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.405 [8840:1bb0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID 05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
2010-12-18 18:45:39.405 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID 05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
2010-12-18 18:45:39.430 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.458 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.485 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.513 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.513 [8840:1bb0]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2010-12-18 18:45:39.513 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
2010-12-18 18:45:39.513 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.514 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.534 [8840:1bb0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID 05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
2010-12-18 18:45:39.534 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID 05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
2010-12-18 18:45:39.561 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.581 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.618 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.645 [8840:1bb0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2010-12-18 18:45:39.645 [8840:1bb0]: AppleDevice::CreateDeviceLocationID() failed, Error: 0
2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::AddAppleDeviceToDeviceList, CreateDeviceLocationID failed 2, error: 1359.
2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.645 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.743 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID 05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#84d58430
2010-12-18 18:45:39.746 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.746 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0
2010-12-18 18:45:39.802 [8840:1bb0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID 05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#84d58430
2010-12-18 18:45:39.805 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07507c58, notify: 2, connected: 0
2010-12-18 18:45:39.805 [8840:1bb0]: WinAMRestore::ProcessDevNodesChanges: device: 0x07752038, notify: 2, connected: 0

Message was edited by: cypherx

PC, Windows 7, Iphone4 4.2.1

Posted on Dec 18, 2010 3:50 PM

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7 replies
User profile for user: cypherx
cypherx Author
User level: Level 1
24 points

Dec 20, 2010 9:20 AM in response to cypherx

Ok, since no one seems to know about these errors, I guess the only option is to pay for warranty service on this iphone.

I heard it's $199 to get a replacement iPhone. So if I go this route, do I turn in the broken iPhone4 or do I just hang onto it? The screen works fine and I could sell it for parts AS IS on e-bay if I'm allowed to keep it.
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User profile for user: cypherx
cypherx Author
User level: Level 1
24 points

Dec 21, 2010 6:30 AM in response to wjosten

Oh that's too bad. Broken iPhone4's on e-bay are going for $300 and up. That would of paid for the $199 replacement.

Well I have to decide what to do. There's also an online store you can ship it to, and for $140 they fix it. I think it needs a new battery, and maybe the power supply regulator/charging circuit and NVRAM chip.

It won't take a charge and I'm not sure if that's due to the battery or the charging circuit itself, because I don't have another iPhone4 battery to test. I think the NVRAM may be faulty, because iTunes simply cannot write to it. It's so confused that it fails to enter DFU or an update state.

Sadly everything else looks great. The "plug into iTunes" screen is crystal clear, just like a brand new phone. No sign of water damage at all in the screen.

So I'll have to evaluate what the next step is. Pay a third party to fix it, or drive an hour to an apple store and pay $199 along with surrendering the broken iPhone for a new one.
Reply
User profile for user: wjosten
wjosten
User level: Level 10
95,321 points

Dec 21, 2010 6:46 AM in response to cypherx

Broken iPhone4's on e-bay are going for $300 and up.


Think about it for a minute. All iPhone 4's are still under warranty. The warranty is tied to the device, not the individual. You purchase a broken iPhone 4 for $300. Drive to your Apple store, exchange for and Out of Warranty Replacement or even perhaps get it exchanged under warranty(depending on the problem) and voila, you've got a new(refurbished) contract free iPhone for perhaps under $500. You get the picture 🙂 .
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User profile for user: cypherx
cypherx Author
User level: Level 1
24 points

Dec 21, 2010 6:59 AM in response to wjosten

Good point, I didn't think of that. It does make sense because new iPhone 4 off contract are going around $700 or $800 on e-bay.

I'm still debating if sending it in for $140 for repairs is worth it. What if something else goes bad or corrodes over time. Maybe the $199 is better from a piece of mind standpoint. Oh and a big sign in my laundry room that says "WHERE IS YOUR IPHONE4?" So I don't run it through the laundry again.
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User profile for user: cypherx
cypherx Author
User level: Level 1
24 points

Dec 21, 2010 8:20 AM in response to wjosten

I actually replaced the iphone4 once before, but at no questions asked. The camera wouldn't work. Basically the virtual shutter / aperture you see open on the screen never opened.

So this is actually my second iPhone, but now it's water damage.

My wife has a 3G and the front exterior glass is cracked from a drop. The LCD and digitizer work just fine, so I'm going to replace just the front glass on her's. She has AppleCare which I've read doesn't cover water damage or glass breaks. Makes me wonder what the heck AppleCare is good for then, because those are the top 2 things that go wrong. I won't ever opt for AppleCare that's for sure. They don't need any extra money from me if it's just going to go to waste.
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Will not restore (error 1604 w/ battery 1611 w/out battery)

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