Previous 1 2 3 4 5 Next 62 Replies Latest reply: Feb 3, 2013 7:59 AM by chemboy Go to original post
  • Matt And Sarah Level 1 Level 1 (5 points)
    Yes I have this too. AE in lounge, latest version, works fine through iTunes from iMac and macbookpro wirelessly, Without skipping.
    Try with either iPad or iphone4 on latest versions, and skips like a kangaroo. Most annoying. Tried the fw back to 7.4 for a while and the AU is at 5.5.2 latest. All the same skipping still.
    Now updates the AE to latest version as suggested on thread, but skips still, almost immediately. So bit stuck now, as want to play iTunes through airplay from iPhone and it's not impressing the guests!
    Any ideas, ?

    Really annoying....

  • Matt And Sarah Level 1 Level 1 (5 points)
    Anyone help yet...?
    I see there are a lot of posts re the cutting out of AE and toones, seems like apple need to get their updates sorted out pronto. By the way, my daughters ipod2 touch also cuts out when playing through airplay through AE, so dont think its the hardware using it, its definitely a problem with the AE or airport utility / Time capsule network thingy...

    Anyone any luck?

  • mtissington Level 1 Level 1 (0 points)
    I have the same problem with skipping too. Sometimes AirPlay from my iPhone loses the ability to stream thru the Express totally and I have to power cycle all components, iPhone 4, ROuter and Express .... it's all very fragile to m
  • Carlo Guzzi Level 1 Level 1 (10 points)
    Here too. Playing Pandora or iTunes, still skipping regardless of FW version. Playing from
    MacBook (OS X 10.6.5) to Airport Express.
    This is driving me, and my guests, crazy.

    Didn't someone say they had talked to Apple? So they know about this?
  • Matt And Sarah Level 1 Level 1 (5 points)

    I dont have any problem playing from Imac to AE or MBP to AE, only Ipad and pod/phone. It seems like the AE isnt waking up / responding to the request from the handsets on the wireless.

    Have left them at 7.4.2 but still have the problem.

    Have hard wired the Imac to the Bose for now....BOOM nice..

  • Tim Hassett Level 1 Level 1 (5 points)
    Matt, it looks like the most viable option is to downgrade back to the previous 7.4.2 firmware for the AirPort Express. Given everyone's issues and the consistency of them, my guess is that the 7.5.2 update changed the way in which the wireless AirTunes stream connection is managed, possibly channel management, signal management, etc - thus the skipping. (frustrating, because this was supposed to IMPROVE these things) But my AirTunes experience was solid before the update, so I would recommend downgrading back.
  • kyam Level 1 Level 1 (0 points)
    Several of us have solved the skipping problem by first updating Airport Utility to 5.5.2 before updating Airport Express firmware to 7.5.2.

    Otherwise, you could leave Airport Express at 7.4.2, which also runs without skipping problems.
  • fisherKing Level 1 Level 1 (135 points)
    interesting. i moved, updated firmware, and have been having skips in airtunes ever since (i already had updated aiport utility). so i went back to 7.4.1 firmware, and ran pretty well (a few very-short skips).
    just went back to 7.5.2 far so good (1/2 hour). will see how this holds up.

    all of this is far more mysterious than it needs to be; apple needs to fix the dropout issue...
  • Matt And Sarah Level 1 Level 1 (5 points)
    The fw is at the 7.4.2 and now still have the same problem . Can I revert the airport utility back a stage too?

  • fisherKing Level 1 Level 1 (135 points)
    and dropouts again. have just gone back to 7.4.1 firmware, and will give it a few days.

    with all i have read on this forum (and elsewhere), seems apple needs to fix this: lots of theories, no absolute solution yet (sigh)...
  • Tim Hassett Level 1 Level 1 (5 points)
    I will say from my experience, that I did update to AirPort Utility 5.5.2 before I updated the AX firmware to 7.5.2, and I experienced the problems.

    I'm not an expert on the relationship between the AirPort utility version and how this affects the operation of the AX, but my guess is that they are separate entities. The utility merely is the console that lets you make changes, to the hardware. Utility updates change change only the utility. While AX firmware changes the device itself and how it operates. (kind of how a Safari update doesn't alter the configuration of the servers and web pages I view with Safari)
  • kyam Level 1 Level 1 (0 points)
    Tim - Sorry it didn't work for you. I think updating to 5.5.2 has an effect, though I can't say for sure what it is. I don't think it was happenstance that updating to 5.5.2 eliminated the skipping issue for some of us.

    Since AU is the conduit through which firmware updates are downloaded and installed, isn't it possible that AU 5.5.1 does not interact properly with AX firmware 7.5.2 during install or download (presumably, there's a reason Apple recommends 5.5.2 before 7.5.2)? Or perhaps updating to 5.5.2 altered whatever AX or router configuration was causing the skipping problem without affecting the firmware install itself. To me, it seems more analogous to upgrading Software Update or Mac OS X before installing a Safari update.
  • Joe Roach Level 1 Level 1 (15 points)
    I thought it went away when I rolled pack to 7.4.2. It came back. Another form suggested turning off 'genius' and 'ping'.
  • Joe Roach Level 1 Level 1 (15 points)
    Matt and Sarah, are you using Indigo? If so, Indigo had me turn off Bluetooth on the iPad and that problem went away. My AirTunes still skips w/o iPad attached but your issue sounded a little different.
  • GarryRobson Level 1 Level 1 (20 points)
    Exactly the same here. I have Airport Extreme, Airport Express, MacBook Pro, iPad, iPhones, iMac, etc, and tge setup has worked perfectly for the past 5 or 6 years until the last few months. Now, I now suffer music dropout when streaming from any of the above devices. I also, occasionally, lose Internet to my MacBook Pro.

    It goes without saying, I have done everything. Resetting, re-sighting, rebuilding, etc. The only thing that usually helps is if I put the laptop, iPad, etc., within a foot or two of the Airport Express. I haven't had to do this for the last 5 years though.

    I can only think this has something to do with the latest iTunes release. Unless we all have faulty Airport Expresses!

    Come on Apple. This needs sorting.

    Garry Robson.