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Facetime wont sign in...

My faceTime wont sign in, it will say my ID or password is wrong when they are not. I even reset my password a dozen times and then tried but nothing...i need help.

Dell Latitude, Windows XP

Posted on Dec 18, 2010 9:06 PM

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1 reply

Dec 19, 2010 5:47 AM in response to lloyddouble07

lloyddouble07 wrote:
My faceTime wont sign in, it will say my ID or password is wrong when they are not. I even reset my password a dozen times and then tried but nothing...i need help.


Welcome to Discussions, lloyddouble07

You do not saw whether your FaceTime worked at one time and stopped or if it has never activated.

*If your FaceTime worked previously*, restarting or restoring your iPod might fix the problem.

*If FaceTime has not successfully activated*, consider any of the following you've not already used:

(1) The help and "Troubleshooting" suggestions here (date/time, must be working email address, ports must be UP-n-P forwarding enabled, etc.) may help you:



http://support.apple.com/kb/HT4319



If you want to manually open ports instead of merely enabling UP-n-P, see this article:



http://support.apple.com/kb/ht4245



(2) Some users have reported that they went to a different location or back to the store where they bought and activated there. See this topic for some examples:



http://discussions.apple.com/thread.jspa?messageID=12245541&#12245541

(3) Restarting your iPod may fix your problem: http://support.apple.com/kb/HT1430



(4) If you are still having trouble, changing the iPod's DNS numbers to Google's 8.8.8.8,8.8.4.4 has helped many users. 

You do this in Settings > Wi-Fi. Tap the User uploaded file to the right of your Network's name and enter the red info EXACTLY into the "DNS" line there.

Message was edited by: EZ Jim


Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Facetime wont sign in...

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